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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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Showing 31-40 of 10,059 reviews
Jul 2, 2022
Chris F
1 out of 5 stars review

Verified Purchase

58” TU7000 Smart 5K UHD TV

Actually I'm not too happy with it. First it was turning off and on for about 2 weeks, then I had sound but no picture. Now I have nothing. As of last weekend no picture and no sound. The little power light on the bottom goes on for a few seconds then off then it flickers and repeats. The tv is only 2.5 years old. Right now I'm using my Panasonic plasma which I got in 2004 and works perfectly.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Chris, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Apr 18, 2023
Scarborough
5 out of 5 stars review

Verified Purchase

Great second smart TV!

Great second smart TV for the bedroom! Colours are vibrant and crisp. Excellent viewing experience from all angles and so easy to set up. We already have a larger Samsung smart TV in the living room and love it so when the time came to replace the old Sony Bravia dumb TV in the bedroom we went out and bought another Samsung.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Sep 5, 2022
TJ
4 out of 5 stars review

Verified Purchase

Great pictures but some things needs updating

We the Quality of the picture. However for a smart TV there are some apps that we would like to add that Samsung does not provide. The remote is hard to use because the arrows are at the bottom of the remote and when trying to type in your search it's easy to accidentally hit a wrong button.

Helpful?3STAXRT0NDXF13883163940
Dec 18, 2020
mrkitchn
1 out of 5 stars review

Verified Purchase

Fortunately for us unit was bad!

Nice looking unit and had great expectations. It had a fairly large corner of the screen that was black but unit had no physical damage. Sam's club didn't have any more but they refunded and issued a home pickup immediately. We were so fortunate because we went back and there was an LG with an IPS panel on sale and the picture and HDR function was night and day better... The IPS panel is worth any difference you have to pay.

Helpful?3STAXRT0NDXF13883163940
Nov 24, 2020
Jaime
1 out of 5 stars review

Verified Purchase

No picture

Had the TV shipped as we have no way to pick it from Sam's club an hour away. Only one driver delivered so we had to help him carry it upstairs to the apartment. Got it all set up and there's no picture. Now dealing with the warranty department. Trying to get a technician to look at it. They want us to pack it up and bring it to the club. We have no way of doing that unless we rent a truck. Disappointing all around.

Helpful?3STAXRT0NDXF13883163940
Dec 6, 2022
KL
1 out of 5 stars review

Verified Purchase

Drop Check Failed - Bad Service

First let me say I love the tv itself. That is of course if it wasn't damaged. My issue is with the people at Sam's. I ordered online for pickup at our local store. I saw the kid rolling the flat bed cart without a hand on the tv a I new it was going to be bad. He got to my truck and before I could say anything he hit a bump and dumped the tv into the side of my truck and on the ground. I told him he could take that one back and he disappeared for about 30 min. He came back and at least gad one hand on the tv. I should have went inside and made sure that the tv was replaced with a different one. But I didn't, and so I mounted it and payed the price. A line of dead led's right thru the middle of the screen. Almost certainly due to a tv being mishandled. Called Sam's and now I have to unmount, pack, load and return it for another.

Helpful?3STAXRT0NDXF13883163940
reply from Samsung

Hi KL, I'm very sorry to hear about your delivery experience with the TU700D TV, and I appreciate your patience in having to deal with an exchange. I hope you are able to enjoy your new Samsung TV soon.If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Mar 3, 2022
Norma
1 out of 5 stars review

Verified Purchase

Samsung tv with numerous vertical lines

Tv has vertical lines on it. Been giving the run around by Samsung and therir 3rd party technicians. Still haven't come to fix it. I wanted a refund but they have to authorize it. Still have a new tv that doesnt work properly and cant get a refund or exchange.

Helpful?3STAXRT0NDXF13883163940
Mar 26, 2021
Tooshort
1 out of 5 stars review

Verified Purchase

TV Inop

I ordered the 75" TV on Mar 1, 2021 and it arrived on Mar 12, 2021. I had arranged for a crew to be at my house on the 13th to hang it on the wall. In hindsight I should have set it up before having it hung on the wall. No picture! Today is Mar 26, 2021, I have paid for the TV. I still have no replacement, although I reported the problem to SAM's on-line on the 13th. I had the crew return to unhang the inop TV, but it still sits in my living room, boxed up and ready for transport. I don't know when the replacement TV is due to arrive. For my trouble and to reimburse the hanging crew, Sam's on-line agreed to credit my account 10% of the purchase price. That has yet to happen.

Helpful?3STAXRT0NDXF13883163940
Aug 25, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Incredible TV

This TV is the one to own. From the crisp picture and the intuitive additions preloaded, you will feel like a king. It is large enough to watch from across the room but also comfortable enough to watch from a few feet away. The sound is also great but we added it to our surround system. So happy I purchased it!!

Helpful?3STAXRT0NDXF13883163940
Jan 17, 2023
Kathy J
5 out of 5 stars review

Verified Purchase

Love our new TV!

We are so happy with the TV that we bought at Sam's Club. My husband and I are around 60 and sometimes struggle with the new technology. :) My brain automatically defaults to 1980! LOL This was so easy to set up. It basically set itself up. The picture is so clear. We switched from a 50" to this 75". My husband is loving it!! We felt the price was very good and are totally satisfied with our purchase.

Helpful?3STAXRT0NDXF13883163940