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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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Jun 6, 2022
Smiley
5 out of 5 stars review

This is television taken to a whole other level!

[This review was collected as part of a promotion.] I had no idea how impressed I was going to be when selecting the Samsung TU7000 Crystal UHD 4K Smart TV to replace an older set which had finally played out in our family den. I have been a Samsung product user for a number of different devices over the years. Since I have chosen and purchased other Samsung products before, I have not ever been disappointed with my choice. After purchasing and getting my new Samsung TU7000 Crystal UHD 4K Smart TV home, I didn't hesitate a second before taking it out of the box. At first glance, you know you have chosen a state of the art, high quality piece of technology. The setup was a piece of cake! In no time, we were enjoying a whole new dynamic viewing experience. The picture is so real, it's like being there in person. If it is features that turns you on, I am still finding new ways to do things like I never thought were possible to be done via TV before. You will definitely wonder how did they make a product so awesome as this!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 16, 2022
rickster
4 out of 5 stars review

Love my Samsung TV….but;

[This review was collected as part of a promotion.] Let me start by saying I've always been a Samsung guy. I have 3 of them, 2 older ones and a new 65” that I bought 2 years ago when we moved into a larger home. The new one has the same great picture that I've come to love over the last few years but its processor (?) struggles when I turn it on. It can take as long as 2-5 minutes to open whatever channel (app) I select. I do steam everything but have lightning fast fiber internet. I'm sure the internet is not the problem because the older sets work just fine. I wish I would have had the finances to buy one of your QLED series when I made my purchase, I can only imagine how great it would be to watch sports with one!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 18, 2021
Great
5 out of 5 stars review

This TV is amazing

[This review was collected as part of a promotion.] Great TV especially if you own other Samsung devices. I love how easy it is to connect my Galaxy note 20 phone right to my TV screen. Even easier now with the tap feature where the TV automatically connects my phone. It's fast switching between my streaming apps, it can handle anything you throw at it between Samsung Dex, screen share, or just regular tv streaming. Would definitely recommend.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 25, 2022
Samsungfan
5 out of 5 stars review

This TV is 10/10

[This review was collected as part of a promotion.] This is one of the best TV's I've purchased. It's very lightweight and extremely thin which makes the setup quick and wall mounting feel very secure, even if you skip out on purchasing a top of the line wall-mount and settle for a more budget friendly version. The interface is very intuitive and made setting up my video game consoles, surround sound system, and cable box very easy; and switching between them is easier then ever before since the TV can power on those accessories by itself so you don't need to turn them on separately. Unlike my previous TV, the apps load quickly and stream without crashing or interference even after using it for extended periods of time, and there is no little to no lag when navigating menus or using the built-in TV guide to select what to watch. I love the TV's functionality with the the Samsung Smart Things app as well as digital assistants like Alexa, Google Home, or Bixby is extremely useful. With the newly included ambiance mode, this TV has become the centerpiece of our living room and my family has enjoyed many nights around it together watching our favorite programming. All in all, an 10/10 TV that I would (and have) absolutely recommend to friends and family, and wouldn't hesitate to buy again for myself.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 21, 2022
Maria
1 out of 5 stars review

Bad Manufacturing

i have to say i'm very disappointed with this purchase. i'm a samsung gal, tv's, cell phones , & watches. i've never had an issue with samsung until this purchase. we have our tv mounted on a wall bracket that meets the size & weight requirements for this unit. properly installed & fastened. within the first six months of our purchase the remote stopped working. six months after that the screen literally came off the tv. we were lucky enough that it didn't hurt anyone, which is the only reason why i'm writing this review. i don't recommend this tv to anyone, specially to those with small children or pets. the incident was reported to samsung they came out & repaired the unit but there is no peace of mind. same tv with a new screen but no guarantee that it'll never happen again.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 7, 2021
donnab
3 out of 5 stars review

2 things you should know

2 things you should know. when you 1st turn on the tv, and want to load a specific app, it is very hard to tell which app you have highlighted to click. 2ndly, - fast forward, rewind, pause, play btns are all at the bottom. It's very difficult to hold the remote at the very bottom, and press those keys. i have tried to buy another remote, but anything that will sync w samsung, those keys are at the bottom.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi donnab, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the design of the TV's User Interface, as well as the remote included with your TV. You can make the TV's menu easier to see with High Contrast mode, which displays all menus with an opaque black background and a white font so that text can be more easily read. 1) From the Home screen, navigate to and select Settings. 2) Select General, and then select Accessibility. 3) Select High Contrast to turn it on and change the menu, or select it again to change the menu back to its original appearance. I hope this tip improves your user experience. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Oct 23, 2020
MElovesSamsung
5 out of 5 stars review

This TV was so easy to set up

[This review was collected as part of a promotion.] So far loving this TV if I had to say one thing that I am not crazy about is the remote it seems very sluggish and not very user friendly. I bought this TV since it streamed Spectrum TV something my LG does not do.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 25, 2022
Mikes55
2 out of 5 stars review

not impressed, not very happy

[This review was collected as part of a promotion.] TV on many channels is to dark and difficult to see....settings do not improve this, remote is inadequate and poorly designed and difficult to instigate.....often have to turn TV off for a while to get it to respond a bit better

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Mikes55, We appreciate your review of the TU7000 TV's image quality and remote. Please know we are here to help and have a few recommendations to improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. If you continue to have issues, please give us a call so we can better assist you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 7, 2022
Sadie1990
5 out of 5 stars review

Beautiful Picture and Free Channels!

[This review was collected as part of a promotion.] Love this TV ! Colors and size if your looking for something bright snd comfortable this is it ! Get to organize how u want this apps and get this ! It comes with its own channels !!! Like how cool is that can't beat that jus like the phones freeeeeeeee everything free lol plz order this TV won't be upset I'm not ♡

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 13, 2020
Ramstien1
5 out of 5 stars review

Love Iy

[This review was collected as part of a promotion.] The television is lightweight yet durable. The sound quality is good but it could use a sound bar for music. The picture is crystal clear. The graphics on games like Minecraft, Grand Theft Auto, and Dark Souls are amazing. All of my favorite apps like Hulu, Netflix, and Prime are available and Samsung provides their tv at no cost. I recommend this to anyone looking to upgrade their media experience.

Review from The Insiders
Helpful?3STAXRT0NDXF13883163940