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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 1,511-1,520 of 10,063 reviews
Apr 9, 2022
Reviewer name: Unhappy buyer
1 out of 5 stars
1 out of 5 stars review

Unhappy with this purchase

the television arrived with one hd port not functioning. the sound system has to be turned to 46-59 to hear. my previous samsung volume was 9-15. can't see when a movie in in a evening scene. went to adjust brightness it was already at the brightest setting. tried different modes and that does not help. only had this television since february and the one hd port working has failed 4 times. i get it working by unplugging and plugging the cord back in. having been a faithful owner of the samsung brand for many many years this experience has changed my mind.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Unhappy buyer: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. We hope you’ll give us a chance to make this right. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. - Samsung Advisor

Apr 1, 2021
Reviewer name: Brainyackerz
4 out of 5 stars
4 out of 5 stars review

Great Overall, However...

[This review was collected as part of a promotion.] It's a great set and we really.love it, however we were really anticipating having the ability to see our samsung cameras and smartthings on it. The application does not exist despite the fact that everyone said smartthings is available on this tv to control all of our smartthing devices straight from the TV starting with this series. We're extremely disappointed because of this bit happy with everything else.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 23, 2022
Reviewer name: LNCGamingyt
5 out of 5 stars
5 out of 5 stars review

This tv review

[This review was collected as part of a promotion.] This tv is nice wish it had more then 2 hdmi and hdmi 2.1. But others then that it's nice good price for a 65 inch 4K and the Feature with the airtime and Google is nice. And wish it was 120hz and not 60 hz.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 25, 2022
Reviewer name: Hydrotv
5 out of 5 stars
5 out of 5 stars review

Great TV for me

[This review was collected as part of a promotion.] TV is clear and sharp…. Great option in upgrade from our 55” LED…. Works great in our living room… we did upgrade to a backlit universal remote.. would be great if Samsung would back light their remotes

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Reviewer name: Ninjaexile
4 out of 5 stars
4 out of 5 stars review

Great Tv, but has several issues

[This review was collected as part of a promotion.] The biggest issue I have with the TV is the occasional flickering, I usually just cycle through Game Mode to make it go away. I am using a HDMI 2.1 cable so that shouldn't be causing any issue.Other than that the Film Maker mode is a Godsend.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 27, 2022
Reviewer name: JustSunset
5 out of 5 stars
5 out of 5 stars review

Great Peosucr to own

[This review was collected as part of a promotion.] All of my tvs are samsung. I truly love the brand and how they sync well with my phone. The only issue I have is they seem to fall off my smart things control panel on my phone. I enjoy that smart things allows me to control the tvs from afar especially have young children that fall asleep with the TV on.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 13, 2021
Reviewer name: Rikki_Boy
4 out of 5 stars
4 out of 5 stars review

Satisfied overall, but..........

Everything is great with the TV. Overall, I'm satisfied. However, the Audio will not stay in sync with the Samsung Soundbar I purchased with it. It always has to be re-calibrated depending on if you are watching Cable, a streaming App or Gaming. I always have to fiddle with the sound delay. Hope I can get a remedy for this from Samsung.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Rikki_Boy, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thanks again.

Jan 12, 2021
Reviewer name: CDavinci
3 out of 5 stars
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 16, 2021
Reviewer name: Jeremiah86
5 out of 5 stars
5 out of 5 stars review

This tv has impressed me with everything it can do

[This review was collected as part of a promotion.] Me an my son who is 4 use our TV constantly, It never gets a break lol. We stream everything. Honestly I don't know what we would do without it. It is very simple to use. Linked my samsung phone to it can look at all of my photo's anytime I want. Love playing my gaming system on it because of the quality of the TV. I would absolutely love to buy another.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 21, 2021
Reviewer name: Eric6678
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is by far the best and probably the best of the best best TV's me and my family have ever owned. This is the first Samsung TV we own and that is all we buy now. It is quick, simple, useful and full of features.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940