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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 1,501-1,510 of 10,063 reviews
Oct 21, 2020
Reviewer name: MikeLeavingSony
5 out of 5 stars
5 out of 5 stars review

Great for our Bedroom

[This review was collected as part of a promotion.] I love the fact that I can actually connect to all my streaming services, and even my Office 365 email for work. I purchase a Logi Keyboard and mouse combo, and it works fantastic. Samsung has my interest to replace my Sony 65” in the living room, due to the fax that because my Sony is a 2016 model, I can not download the Apple plus app, nor the xfinity app. Please continue your great work with features on your TVs

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 28, 2021
Reviewer name: Bamalina
1 out of 5 stars
1 out of 5 stars review

DYSFUNCTIONAL ALEXA PAIRING SOFTWARE

if i were rating this tv solely on pic quality & remote use, i would give 4-5 stars. however, the sole purpose of this purchase was based on the advertised pairing of alexa & samsung to achieve voice command operation. my elderly father is homebound & legally blind. the alexa capabilities stamped all over the box was an exciting enticement over any other brand. i spent hours trying to set up & pair. when i looked at reviews for the smartthings app, the software link to pair samsung & alexa, it was a flood of 1 star reviews of same issue with no tech support resolutions. it was very tough telling my father that the tv he just splurged on will not do what i had explained it would due to technical issues which i couldn't get resolved.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Bamalina: I am very sorry you are experiencing issues setting up Alexa with your TU7000 TV. Your model does not have Alexa built-in so you will need to pair it with an Alexa enabled device. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. For more information about the usage and settings of Amazon Alexa, run Amazon Alexa Settings Go to Settings > General > Voice > Amazon Alexa Settings Should you need assistance with setting this up, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 6, 2023
Reviewer name: The official
3 out of 5 stars
3 out of 5 stars review

Ok to not good.

The TV is good. Wish it was better at streaming. I would recommend something better to anyone looking for a good quality reliable TV. I have a technician coming to look to see why I can't stream. it is definitely the TV that's the problem, not the internet or streaming service. May upgrade to something better if I can't solve the issue.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
Reviewer name: Girlfriend
5 out of 5 stars
5 out of 5 stars review

more extensive owner's manual!

[This review was collected as part of a promotion.] I'm still kind of perplexed that the product didn't have more input jacks to make use of multiple devices. If it is possible I would like to know how to connect multiple devices or can I download a real owner's manual!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 24, 2021
Reviewer name: FLM15
5 out of 5 stars
5 out of 5 stars review

This just what I wanted and more.

[This review was collected as part of a promotion.] This is just what I wanted. It perfectly replaced the TV I previously owned. It fits great in the area I have it setup. The whole family uses and enjoys. We have family movie night. It's like being at the movies. Our sons play there video games and have friends over to entertain. Saturday and Sunday is our football weekend. The picture quality makes you feel like you're right at the game. We add more speakers that gave use surround sound and it makes more awesome.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Nov 9, 2022
Reviewer name: Silas
1 out of 5 stars
1 out of 5 stars review

58” Samsung tv loop problem

I bought this tv just overall a year ago. It ran into the typical Samsung start up and shut down loop problem. Called Samsung but the warranty was out and got no help at all. I'm now out 1000$ and back to my old Sony tv. I'm not a person that complains a lot but I'll never buy another Samsung product after getting ripped on the 58” tv. I've done a lot of research on Samsung tv's since and I realize I made a bad choice. I should have bought another Sony.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Silas, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 6, 2020
Reviewer name: WaxTX
3 out of 5 stars
3 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Always impressed with Samsung, but did find some deficincies with this model. When attaching my TIVO VIA HDMI it did not recognize it immeidately, as it did with a Samsung Blu-Ray player. Also I find that the processor has a little bit of lag to it when switching from app to app or when trying to select an item there is a lag.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

WaxTX: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag when switching between apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 13, 2021
Reviewer name: moviesandmarathons
5 out of 5 stars
5 out of 5 stars review

This TV is a game changer

[This review was collected as part of a promotion.] I use my Samsung TV for streaming services, workouts, TV, movies and gaming on an old school Nintendo system. I bought my first home late last year and then Santa dropped off my TV and it really completes my living room. Initially I thought it would overwhelm the room but now it's the reason I spend the most time in there.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 5, 2020
Reviewer name: JBedelia
5 out of 5 stars
5 out of 5 stars review

Solid buy

[This review was collected as part of a promotion.] Disclaimer that I'm no home theater guru, but I've been really pleased with this tv for my primarily streaming experience! Apps are easy enough to add, and it's nice you can link up with the SmartThings app for easy management.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 21, 2020
Reviewer name: Terry
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] The TV had been weatherized for patio use, When it arrived the instructions were clear and easy to follow. It was quite simply attached to an outside pedestal mount without any cable or other physical input source. Our local cable app was downloaded along with ESPN, HULU and Disney. Reception has been crystal clear and the sound projects well across the patio area. Using my phone's bluetooth I have been able to have the sound relayed through the speakers in our hot tub. This permits enjoying the TV even with the jets on full. All-in-all a great purchase!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940