Customer reviews for SimpliSafe Outdoor Camera Home Security System forMember photos









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Questionable quality
[This review was collected as part of a promotion.] Upon examination of the cameras, my husband thought the mounting brackets were not rugged enough to stand up to the high winds we can experience at our location. They are plastic and loose and would unscrew easily. We chose not to mount the cameras due to this concern.
Great if you need security up and running TODAY!
[This review was collected as part of a promotion.] Just beware of the subscription. This security system was SO EASY and fun to install. Seriously, I have never seen so much care put into packaging. Setting it up was a delightful experience! I probably had the whole thing running in about 20 min (besides the cameras). The cameras took me an additional 10 min once I grabbed a drill (they say to hand screw it, but I was mounting it into wood, and it required pilot holes and that drill). Again, all-in-all really quick and painless to set up. So: if you emergency need a security system up and running RIGHT NOW, this is the system for you! It comes with a free 30 day subscription trial, so that will get you started. Once that free trial is over, the subscription cost is a little steep. I'm guessing that's where they make the bulk of their money. I can understand extra costs for active monitoring and calling the authorities, but the self-monitoring subscription also seemed a little excessively priced. II was very nervous about trying the system out and accidentally calling the authorities, so I just closed the app and reopened it without signing up (I can still sign up for the free trial in "manage monitoring" section). This might be a good place to test your system out and adjust the settings without fear of the police showing up. In the end, I opted to not use the 30 day free trial, and instead used the free version, which was extremely limited. The part that rubs me the wrong way is that the features are greatly reduced even when they shouldn't cost SimpliSafe anything more to use them. For example, with the free version, cameras will notify you if they find motion, but they will not record what is moving. In fact you cannot record at all, not even manually, you can only look in real time (like a baby monitor). This feature would not require extra programming or manpower, it is simply disabled unless you pay for a subscription. The subscription aspect is probably the most important part of this system. So definitely look into it to see if the cost and features work for you before you purchase. A few other things that might be relevant: I found the "home" and "away" settings a little confusing. The only thing I found you can do for "away" and "home" are set different enter-exit alarm delays. So if you're home and asleep, you want the alarm to sound immediately if someone breaks in, and if you're "away", you want to be able to open the door and have time to disable the alarm when you return. Both settings use the same alarm settings (volume, devices, ect., except for the timing). "Off" has no notifications, and there's no real way to allow notifications but no alarm if you're "home" and awake, and also have a super loud alarm if you're "away". Each camera, plus the base station, and the extra siren all sound an alarm if activated in the app. This is good to know for placement, i.e. if you want the alarms spread out evenly around the house, or if you want to disable that one camera alarm mounted by the baby's window. Also, each one can be adjusted to a different volume, and is very loud and annoying on the highest settings :) The camera's motion sensor allows you to exclude portions of the viewing window to be disabled (very nice if your neighbor's house is in the field of view, for example). The camera is super adjustable, but make sure you test the range of motion first. The mounting piece doesn't stick out very far, so the camera can only be tilted against the mounting wall so far. I messed up and had to drill two new holes for it after the angle was just not right. I actually ended up mounting my one camera inside, with a view of the entire front porch. The entry sensors are very easy to place, even on uneven molding. I used the sticky pieces right on there and it went up in seconds. (See photos for how off it looks but still works fine.) The base station has a light that you can disable (it was very annoying before I figured that out). IN SUMMARY, this system is very quick and easy to install, however without paying a monthly subscription, it may not be worthwhile depending on which features are important to you. If you don't mind the subscription fee, this was the most headache-free install experience of my life, I definitely recommend it if you can't deal with any additional shenanigans right now!
Safe and Secure
[This review was collected as part of a promotion.] I am more than pleased with The Simplisafe Outdoor Security System. I can be on the other side of town and see who is near my home. I love the reliable assistance of the camera. Knowing that my house is secure whether I'm home or away is very comforting. I never have to worry about down wifi as there is a back up. This company has thought of everything! I'm planning to add on to this system as there are many different features available. There is even a sensor for water. I don't have to concern myself with the worry that perhaps my hot water tank is failing. The water sensor will let me know. I honestly don't know what I did before getting this product. It's amazing!!
Easy to install!
[This review was collected as part of a promotion.] I bought this security system to protect my home as my family and I have holiday travel coming up. I was worried it would be a complicated set up, but it was quite the opposite - easy to install and easy to use!
Easy to set up and install
[This review was collected as part of a promotion.] So we just bought and moved in a new house months ago in anew neighborhood and since my husband is always home late from work and I have 2 kids with me during the day,we feell safer with this security camera and also its very convenient and compatible with alexa. and its easy to set up and install. Highly recommended!
The best Alarm System for the DIYer
[This review was collected as part of a promotion.] I recently acquired this Simplisafe alarm system and I am very impressed. I have the "Outdoor" system consisting of the Base, Keypad, two detectors for openings, two outdoor wireless cameras, warning siren, and an activation key fob. Also included are an outdoor lawn sign, and several window stickers. Kudos to the Simplisafe people for creating the easiest and best documented setup of any electronic system I have ever seen. All the instructions are on the downloadable App, and as you move through them, you get audible and visual confirmation of each step from the base. I also liked it because you open all the boxes and keep all components right there on your desktop while you add each of them to the system. Then you use the included very sticky tape on each device to place it at the location where it will function best for you. All devices look and feel like quality stuff. The one I have is a basic system, and most people will want to purchase additional elements, depending on how many doors/windows they choose to alarm. There are quite a few add on devices, including glass breakage, water alarm, motion detectors, etc, and the prices are very reasonable. With the exception of the base, which plugs into any 110 outlet, everything else is battery operated. The base also has a backup battery, so the whole system stays up if your power goes out. The batteries are all common off-the-shelf, and available at home improvement stores. You can choose from "System off", "Home," which allows you to deactivate the motion detector and leave everything else on when you're at home, or there is "Away." So, you're wondering if the system is perfect? Almost. All battery operation is a double-edged sword, making it convenient to install and operate, but no one can accurately predict how long they'll last at your place. Time will tell. The system does have a feature that will tell you when a device needs a new one. Unlike the other components, the camera batteries are rechargable. The picture from the cameras is very good, both day and night. I haven't had the system long enough to comment on how long camera batteries will last, but a lot of activity will shorten the battery life. The camera batteries are easily removable for recharging. Another small issue is the camera mounts, which are fixed and not adjustable. For most installations they'll work OK. If you can't get the angle you want, there's a threaded mounting point on the camera so you could purchase an after-market mount, of which there are many available on Amazon. That's what I did to get the direction and elevation I needed. Simplisafe offers several 24/7 monitoring plans if you want one. When your alarm is triggered they call you before they send the cops to avoid false alarms when you accidently set it off. This happens to everyone with an alarm system, and should be thought of as a system test. LOL. Overall, this is an excellent alarm system, easy to install and use. There are a number of packages so you can choose your complete system.
Great but not excellent
[This review was collected as part of a promotion.] Their is a lot of pros but it does have some cons. Setup was fairly easy and the app guides you through the whole process. During the setup process though, I was trying to connect to the base station and it was struggling to connect. While the app was trying to connect to it I actually had to unplug the base and replug it back in to connect. All the other components (keypad, sensors and cameras) connected super quick. After everything was connected it did offer a few plans you could choose from but I went with the free version for now. You can do a lot in the app as far as changing settings. Notifications, timers, change the volume on how loud you want your alarm or sounds to be. I like that you can arm and disarm your system via the app or use the keypad provided. The nice thing about the sensors is when a door opens, the base makes a small sound to know a door has opened. Only thing is you don't know which door has been opened unless you have the app open and refresh the main screen by pulling down on your screen and letting go. The siren is very loud if it happens to go off. Also the system came with an extra alarm station that can be placed within 100 feet of your base station. Now for the outdoor cameras. This is where most of the cons come into play. Setup was easy and I like that the cameras stick to the base (which is screwed into the wall) via a strong magnet and the camera can easily be adjusted to get the camera at the right angle. It also makes it easy to change the battery because if you pull hard enough, it pops off the base which is mounted to the wall. I like that their is multiple options in the settings you can play around with. You can change the picture quality between 480, 780 and 1080. You can choose to have a light turn on when the camera is triggered. You can change the sensitivity and also if you want it to notify for every motion or simply when a person is detected. You can zone what areas will trigger a notification as well. Now here comes the cons. If you choose the free version of the system, it doesn't record unless you are live viewing it and click the record button. So you'll get a notification if their is movement but it doesn't record on it's own. You have to purchase a monthly plan to have anything record without doing it manually yourself when you are watching during live view. I wish their was a 24 hour option for the free version where any movement will be recorded and stay within the system for 24 hours before it goes away. Sometimes (depending on the picture quality you choose) the live feed takes forever to load. Sometimes it will even say it can't connect and to retry. Well if someone is in your yard and you don't have a plan with recording, you could potentially miss all the action and whatever triggered the camera could be gone by the time the live view pops up to watch. The better the picture quality, the longer it seems to load. I have discovered that the 780 and 1080 really don't show much of a difference in picture quality. But the 480 is where you can tell the difference as far as quality. It's still good at 480 but I'd suggest if you want a little bit of faster loading with less retrys popping up, to go with 780. Also, if you choose to talk through the camera, their is like a 3 second delay from when you say something before it plays through the camera. But I do have to say that night vision is great on these cameras (I do have a street light in the front of our house which helps slightly light up the backyard) So I can't say how well it works in near pitch black conditions. But I guess that's another bonus that these cameras have, is a light option to turn on when it's triggered. So this is mostly where my 3 stars come into play. Wish it would automatically record something on the free plan (I'd even take an hour of playback before it's deleted) but that's not an option. You can only manually record during live view. Sometimes the camera takes forever to load. And the delay of speaking through the camera. But all in all, it's still a good system with easy set up and lots of options and settings to make the best of your system. Still recommending this system and hope it answers most of the general questions people would wonder about. I wish I had more feedback on the purchased monthly plans but I haven't purchased a plan yet.
Easy to set up, trickier to figure our settings
[This review was collected as part of a promotion.] I really liked how easy it was to set up, but I'm still trying to get my camera settings optimized. I don't get recordings of people until they are really really close to the camera... but I get recordings if the light flickers. I love that I could stick the door sensors on and make sure they work and I can later screw them in with the included hardware. They haven't loosened yet! I also haven't needed to charge the camera batteries yet, but I installed those later. I love the keyfob! I haven't accidentally pushed any buttons on it and it's so nice to just push one button to arm or disarm. The camera mounts magnetically but be careful you don't untwist the wall piece when adjusting the camera angle or pulling it off to remove and charge battery. The base unit beeps every time a door is opened, but it's not annoying. My boyfriend thought the mounting hardware for the outside cameras looked fragile but I think it's working OK. Just be mindful that it untwists easily (my camera fell in the snow when I was trying to adjust it's angle).
Easy to Use
[This review was collected as part of a promotion.] I was very excited to be able to try a Simplisafe Security System package becuase we were looking at purchasing one anyway. This system is mostly focused on outdoor monitoring. The two outdoor cameras work very well. The images are fairly easy to see. My two biggest complaints are (1) that you have to wait a bit for the cameras to start up when you open the camera to view and (2) that you basically have to purchase Simplisafe's monitoring plan in order to view any footage other than when you open the camera to view live footage. I do really like that there are a lot of ways to customize your Simplisafe system to each home's and homeowner's needs. That being said, all those customizations can add up. Overall, we are happy to have this system and do plan to add additional sensors to our system.
Fantastic Product!
[This review was collected as part of a promotion.] This security system is great!! It comes with everything you need to setup and start keeping your home and family safe. It comes with 2 cameras, 2 sensors, a key fob, 2 window sensors, a wall panel, and the very nice base station that notifies you if any sensor is tripped. The setup is very easy download the app and follow the app step by step and your home will be safe within 20 minutes. I can rest easy knowing that my family is now safe and sound being monitored by the system.











