[This review was collected as part of a promotion.] This was pretty straightforward to set up. If you are setting up the cameras, you need to charge the batteries before you can do anything. Setting up an account and downloading the app was seamless. Setting up the base station was no issue. Our house is pretty big but isn't "open concept" so we have 2 different wifi's in the house, and then a third outside to cover our large yard. I initially had trouble setting up the outdoor cameras because I thought they needed to be connected to the same wifi as the base station. When I tried to set them up and take them outside the house to their designated locations they would disconnect from the house wifi (hence why we have a different wifi outside). So I connected the cameras to the outside wifi and the base is connected to an inside wifi and there are no issues. If your home wifi doesn't reach where your cameras will be placed or you don't have designated wifi outside you will have issues. I was also stupidly selecting "motion" from the icons during set up when I should've gone to "cameras" in the bottom tray. I pulled the tabs out of the batteries for the cameras but now I'm wondering if I saw that when I was erroneously following set up for motion detectors. So I'm not sure if that was correct or not or whether we will have issues getting those batteries out to charge them. My husband thinks the tabs were to easily remove the batteries. So I may have messed that up. Once I figured all that out the cameras set up quickly and easily. My husband had no trouble mounting them and while the magnet that holds them in place is strong, it is also easy to place and remove the cameras. The picture is fantastic on the cameras in daylight and very good in the dark, however we have never used any sort of security or doorbell cameras prior to this so I really have nothing to compare to. I don't notice any real lag from the camera feed. Without any paid subscription service I get real time alerts on my phone when there is motion detected and can see real time from the cameras on the app. Not sure how long the batteries will last on a full charge - I may buy 2 more so there is no downtime during charging. So far, we're pleased with this system.

[This review was collected as part of a promotion.] I received this product last week. When first removing all the boxes from the box it can seem a bit overwhelming. Once I looked through everything in the box and downloaded the app, it was not a problem to install the system. The app walked me right through everything and it was very self explanatory. The 30 day free trial is very nice to decide which "program" you want to you, plus they also give you a 3 day PRACTICE period so you aren't constantly accidently setting the alarm off & calling dispatch constantly because you aren't used to the system & don't know exactly what you're doing. I love this system. I is great quality, it is reliable so far, and I couldn't ask for a more user friendly system.

[This review was collected as part of a promotion.] Their is a lot of pros but it does have some cons. Setup was fairly easy and the app guides you through the whole process. During the setup process though, I was trying to connect to the base station and it was struggling to connect. While the app was trying to connect to it I actually had to unplug the base and replug it back in to connect. All the other components (keypad, sensors and cameras) connected super quick. After everything was connected it did offer a few plans you could choose from but I went with the free version for now. You can do a lot in the app as far as changing settings. Notifications, timers, change the volume on how loud you want your alarm or sounds to be. I like that you can arm and disarm your system via the app or use the keypad provided. The nice thing about the sensors is when a door opens, the base makes a small sound to know a door has opened. Only thing is you don't know which door has been opened unless you have the app open and refresh the main screen by pulling down on your screen and letting go. The siren is very loud if it happens to go off. Also the system came with an extra alarm station that can be placed within 100 feet of your base station. Now for the outdoor cameras. This is where most of the cons come into play. Setup was easy and I like that the cameras stick to the base (which is screwed into the wall) via a strong magnet and the camera can easily be adjusted to get the camera at the right angle. It also makes it easy to change the battery because if you pull hard enough, it pops off the base which is mounted to the wall. I like that their is multiple options in the settings you can play around with. You can change the picture quality between 480, 780 and 1080. You can choose to have a light turn on when the camera is triggered. You can change the sensitivity and also if you want it to notify for every motion or simply when a person is detected. You can zone what areas will trigger a notification as well. Now here comes the cons. If you choose the free version of the system, it doesn't record unless you are live viewing it and click the record button. So you'll get a notification if their is movement but it doesn't record on it's own. You have to purchase a monthly plan to have anything record without doing it manually yourself when you are watching during live view. I wish their was a 24 hour option for the free version where any movement will be recorded and stay within the system for 24 hours before it goes away. Sometimes (depending on the picture quality you choose) the live feed takes forever to load. Sometimes it will even say it can't connect and to retry. Well if someone is in your yard and you don't have a plan with recording, you could potentially miss all the action and whatever triggered the camera could be gone by the time the live view pops up to watch. The better the picture quality, the longer it seems to load. I have discovered that the 780 and 1080 really don't show much of a difference in picture quality. But the 480 is where you can tell the difference as far as quality. It's still good at 480 but I'd suggest if you want a little bit of faster loading with less retrys popping up, to go with 780. Also, if you choose to talk through the camera, their is like a 3 second delay from when you say something before it plays through the camera. But I do have to say that night vision is great on these cameras (I do have a street light in the front of our house which helps slightly light up the backyard) So I can't say how well it works in near pitch black conditions. But I guess that's another bonus that these cameras have, is a light option to turn on when it's triggered. So this is mostly where my 3 stars come into play. Wish it would automatically record something on the free plan (I'd even take an hour of playback before it's deleted) but that's not an option. You can only manually record during live view. Sometimes the camera takes forever to load. And the delay of speaking through the camera. But all in all, it's still a good system with easy set up and lots of options and settings to make the best of your system. Still recommending this system and hope it answers most of the general questions people would wonder about. I wish I had more feedback on the purchased monthly plans but I haven't purchased a plan yet.

[This review was collected as part of a promotion.] I really liked how easy it was to set up, but I'm still trying to get my camera settings optimized. I don't get recordings of people until they are really really close to the camera... but I get recordings if the light flickers. I love that I could stick the door sensors on and make sure they work and I can later screw them in with the included hardware. They haven't loosened yet! I also haven't needed to charge the camera batteries yet, but I installed those later. I love the keyfob! I haven't accidentally pushed any buttons on it and it's so nice to just push one button to arm or disarm. The camera mounts magnetically but be careful you don't untwist the wall piece when adjusting the camera angle or pulling it off to remove and charge battery. The base unit beeps every time a door is opened, but it's not annoying. My boyfriend thought the mounting hardware for the outside cameras looked fragile but I think it's working OK. Just be mindful that it untwists easily (my camera fell in the snow when I was trying to adjust it's angle).

[This review was collected as part of a promotion.] I like the system and setup isn't too complicated at all. The plans are comparable to other systems with protection and monitoring. I like the mobility of the wireless cameras but I don't love the idea of recharging them once it's time. They need to be out of reach to avoid someone disabling, so maybe their best use is for indoors as opposed to out. Overall seems to be a good system.

[This review was collected as part of a promotion.] Very happy with this SimpliSafe security system! It was easy to install and program right out of the box. The cameras provide clean, clear pictures and record nice videos. I love the multiple layers of protection that includes entry sensors, my other systems didn't offer that. I even love the calming, blue light on the base, makes a great night light. I would like to see the app improve a bit, maybe redesigned for convenience and it would be great if going "live" could be faster. Overall I would highly recommend this SimpliSafe System!

[This review was collected as part of a promotion.] SimpliSafe security was basically what we needed for home security, it was very easy to setup and install with proper instructions. It depends upon what plan you choose but it cameras monitors all motion and record activity that can be viewed later and all the motion sensors on windows works as expected.

[This review was collected as part of a promotion.] This security system bundle came with everything I needed to set up on my own. Easy to follow instructions, easy setup, great quality viewing. This has replaced my original system I was paying way more for a monthly monitoring for.

[This review was collected as part of a promotion.] I got this a few days before Thanksgiving and we installed that weekend. We wanted to give it at least a 2 week trial so we could truly be familiar with all functions before giving an honest opinion. Well honestly, we love it! Its got multiple functions and can actually be utilized with or without the purchased service in many ways. The main hub is sleek and honestly not an eyesore to have sitting on your countertop or desk. The control pad has many functions and the countdown is even loud enough to be heard as you're exiting. What I truly liked about it is the clarity of any intruder OR guest arriving. Unlike our old system, you see live and in COLOR everything that your cameras are pointed at. I own a property that has been half converted to both our residence and the entire bottom floor a State Licensed Daycare. I had my son approach our playground area in the backyard and set the alarm off. It is truly as LOUD as they say. I could actually see his entire face with a scar on his forehead, could almost make out the entire tattoo on his forearm, the color of his clothing and all the way down to his shoes he was wearing! The keychain is also a great added feature. The ONLY thing I didnt like and would like to have changed is the backing on the cameras. They are designed for flat, straight surfaces and because we live in Florida and have a ton of rain and storms, we like to install our cameras in the corners of the highest windows on the house. Although these are advertised as weatherproof, corner installation gives you added protection from weather, as well as your clarity remains the same during bad rain storms because the roof ledge keeps all the rainwater off your lens. Other that that, I would've definitely given this system 5 Stars! I highly recommend this product as well as we will continue to use it and most likely expand by purchasing more from Simplisafe as Add Ons.

[This review was collected as part of a promotion.] I've dabbled in different security systems and cameras for the last few years and have never found a reliable system until now. I love this Simplisafe security system. From the moment you open the packaging to setting up the devices in the app, everything is clearly labeled and marked. It's really simple to figure out how to set up the base station, the keypad and the sensors. It just works! The siren on the included siren and base station is surprisingly loud (which is good)! I'm looking forward to adding additional Simplisafe products to my house.