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Customer reviews for KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset for
KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset
3.9 out of 5 stars
stars
122 ratings77 reviews
  1. 5 stars55% (67)
  2. 4 stars16% (19)
  3. 3 stars9% (11)
  4. 2 stars3% (4)
  5. 1 star17% (21)

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Showing 21-30 of 77 reviews
Sep 18, 2021
Reviewer name: Grandparents in Missouri
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice playset

It's just a good solid "OK". Pieces fit pretty good. Instructions pretty good. Better have a week to put it together including site preparation.

Helpful?77Z01QT6U1AG13880611099
reply from Supplier Response

Thank you for taking the time to provide your feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #09002

Nov 4, 2021
Reviewer name: Meli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Made my little ones dream come true!

Awesome play ground, feels durable, but I did have someone install it for me in my area. My little girl could not believe it!

Helpful?77Z01QT6U1AG13880611099
Mar 18, 2021
Reviewer name: Kylee
1 out of 5 stars
1 out of 5 stars review

Falling apart

The play set is literally falling apart after a little over a year. These are not purchases meant to last a year but many. The rock climbing wall has basically Become rotten and now unsafe to Climb.

Helpful?77Z01QT6U1AG13880611099
Dec 29, 2022
Reviewer name: Lopez fam
4 out of 5 stars
4 out of 5 stars review

so great for the kids

This set was not easy to put together at first but once we got the hang of how the directions were laid out it became easier. Nothing terribly challenging. Took us about 8ish hours to put together. I would highly recommend this play set.

Helpful?77Z01QT6U1AG13880611099
Apr 14, 2020
Reviewer name: tinac2040
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great play equipment!

The enclosed slide was a challenge to put together but, the rest of the play structure is well marked and easy to put together but, it does take time.

Helpful?77Z01QT6U1AG13880611099
Oct 11, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outside Fun

Love the playset! It took my hubby and my dad a full day and a half to put it together (my dad is a builder). Study the directions a few days so you understand what you need and the steps it takes to put it together. Our little one loves it!

Helpful?77Z01QT6U1AG13880611099
Sep 23, 2018
Reviewer name: TinaS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

I bought this for my granddaughter’s 2nd Birthday. She loves it. Easy to put together with time and patience. My husband and I put it together in a weekend. It arrived in several boxes. We sorted everything out, opened each bag of screws, bolts, nuts and arranged in order by alphabetical and number order. Made it so much easier to find it right away. I read instructions grabbed items need, while Husband would put together. Worked perfect for us. Curve slide gave us trouble we had no book in box, however I went online and found instructions. Also went to YouTube on how to put it together. Showed to match holes and stick a screwdriver in to help hold together while you add screws in other holes then come back and do that one. Helped so much made it easier. Over all great item. Granddaughter loves it.

Helpful?77Z01QT6U1AG13880611099
Oct 26, 2025
Reviewer name: Tav
4 out of 5 stars
4 out of 5 stars review

Read this! Sept 2025

There are 2 errors in the instructions. Here they are- 1. The tube slide. After you install the first piece onto the swing set, you are then supposed to connect an elbow piece. The instructions say to use PB1 screws for this, don't do that. The circular covers will not fit over those screws and at this point there is only 5 PB1's left and they are for the bottom of the slide, for attaching the ramp piece to the last elbow. Instead use the screws that the instructions say to use for the rest of the elbow pieces which are pan bolt 1/4 x 12.7mm. These were in a bag with the tube slide that was unmarked. 2. When you are putting the door on, don't put the hinges on first because the flat plates that you previously installed might be in the way and you'll have to move the hinges on the door. So instead hold the door up and mark where the hinges should be. Also, we had a bunch of extra hardware left over. No idea why, definitely used everything as instructed. Overall I love the swingset. Boards aren't very thick. But it's a lot of fun to play on!

Review from kidkraft.com
Helpful?77Z01QT6U1AG13880611099
Mar 30, 2020
Reviewer name: Phil- NY
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Daughter loves it

Product seems to be of good construction. I put together myself only recommendation would be to put hardware related to each section with that section there were times I had to find a bag from the main clubhouse to use on the slide and it made it much longer to put together. Other than that all smiles from my daughter who is loving it .

Review from kidkraft.com
Helpful?77Z01QT6U1AG13880611099
Aug 25, 2020
Reviewer name: BBurton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy Dad and kiddos

Delivered ahead of schedule. Overall easy instructions to follow. Pieces came together appropriately and generally better than I would have expected for precut and predrilled pieces out of a box. There was one bag of hardware that I thought was missing when I did the inventory and one extra bag that didn’t match identification number on the inventory. I finally realized it appears to have been labeled wrong and that part fit in the appropriate spot for the “missing” hardware. Took the course of 3 days; however, had there not been FT work interruptions we could have completed in 1.5days.

Helpful?77Z01QT6U1AG13880611099