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Customer reviews for KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset for
KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset
3.9 out of 5 stars
stars
120 ratings75 reviews
  1. 5 stars55% (66)
  2. 4 stars16% (19)
  3. 3 stars8% (10)
  4. 2 stars3% (4)
  5. 1 star18% (21)

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Showing 21-30 of 75 reviews
Dec 5, 2023
CarderHarder
5 out of 5 stars review

Verified Purchase

Fast build, great quality!

Much easier to put together than I expected. I had one friend help me and we put it up in nine hours across two days (about two hours spent building in the dark, which significantly slowed progress). Hardest part was the twisty slide. Shipped super fast. Everything is good quality. All parts included and tons of extra hardware. Wood is super soft so a soft touch on the drill is key. Kids love it. It’s super cute and they’ve had a blast on it. Kids are 4 and 2.5 and will get several years out of it as they grow.

Review from kidkraft.com
Helpful?77Z01QT6U1AG13880611099
Mar 30, 2020
Phil- NY
4 out of 5 stars review

Verified Purchase

Daughter loves it

Product seems to be of good construction. I put together myself only recommendation would be to put hardware related to each section with that section there were times I had to find a bag from the main clubhouse to use on the slide and it made it much longer to put together. Other than that all smiles from my daughter who is loving it .

Review from kidkraft.com
Helpful?77Z01QT6U1AG13880611099
Aug 25, 2020
BBurton
5 out of 5 stars review

Verified Purchase

Very happy Dad and kiddos

Delivered ahead of schedule. Overall easy instructions to follow. Pieces came together appropriately and generally better than I would have expected for precut and predrilled pieces out of a box. There was one bag of hardware that I thought was missing when I did the inventory and one extra bag that didn’t match identification number on the inventory. I finally realized it appears to have been labeled wrong and that part fit in the appropriate spot for the “missing” hardware. Took the course of 3 days; however, had there not been FT work interruptions we could have completed in 1.5days.

Helpful?77Z01QT6U1AG13880611099
Sep 17, 2018
Pa
4 out of 5 stars review

Verified Purchase

Great Features and Good Quality

Bought this set on an end of season sale for grandkids. It was way better quality than I had anticipated. Relatively easy to put together but very time consuming (lots of parts). Good instructions. Grandbabies LOVE it. Even though it is a rot resistant wood, we intend to treat it with water sealer before winter as it soaks up every drop of water quickly (Very Dry).

Helpful?77Z01QT6U1AG13880611099
Sep 17, 2018
miscalculated
4 out of 5 stars review

Verified Purchase

Funtime

Bought this on Sale and it was worth every penny. My Grandson is 2.5 years old and loves it. It does take a full weekend to put together for two adults and sometimes a third helping. But it was worth it. Well built for the money, especially on sale.

Helpful?77Z01QT6U1AG13880611099
Aug 26, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

Love the set but hard to put together!

Very hard to put together!

Helpful?77Z01QT6U1AG13880611099
reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771

Sep 13, 2019
ad5689
1 out of 5 stars review

Verified Purchase

Poor quality

Not worth the price! Poor quality!

Helpful?77Z01QT6U1AG13880611099
reply from KidKraftExpert

Hi there, We're sorry to hear that your playset did not meet your expectations, and we welcome any feedback you have. Our Customer Care Team is here to help you with any concerns you have about your KidKraft product or replace any damaged or missing parts.. Please contact us at customerservice@kidkraft.com and we will work to resolve any issues you have. -The KidKraft Customer Care Team

Apr 23, 2020
Amanda
5 out of 5 stars review

Verified Purchase

Great playset!

This wasn’t the easiest to put together but it’s great quality and I feel like we got an awesome play set for what it cost! Kids love it!

Helpful?77Z01QT6U1AG13880611099
Nov 20, 2020
Lulllull
5 out of 5 stars review

Verified Purchase

Best playground and great quality

Best investment. My Kids love this. It has a kitchen area which is so Cute. So Fun wish I had something like this as a kid

Helpful?77Z01QT6U1AG13880611099
Sep 12, 2019
Sofia
1 out of 5 stars review

Verified Purchase

Very cheaply made

I bought this set a month ago and did not even get to assemble them. The wood is very thin and the instructions do not make any sense. Had to return them

Helpful?77Z01QT6U1AG13880611099
reply from KidKraftExpert

Hi there, We're sorry to hear that the playset did not meet your expectations, and we welcome any feedback you have. Our Customer Care Team is here to help you with any concerns you have about your KidKraft product. You can always contact us at customerservice@kidkraft.com and we will work to resolve any issues you have We stand behind our product and hope you will give us another try. -The KidKraft Customer Care Team