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Customer reviews for KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset for
KidKraft Charleston Lodge Wooden Outdoor Swing Set/Playset
3.8 out of 5 stars
stars123 ratings78 reviews
  1. 5 stars54% (66)
  2. 4 stars15% (19)
  3. 3 stars9% (11)
  4. 2 stars4% (5)
  5. 1 star18% (22)

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Showing 11-20 of 78 reviews
Jan 2, 2022
Tina
4 out of 5 stars review

Verified Purchase

Very wonderful worth every dollar

It's a job by yourself but looks great

Helpful?77Z01QT6U1AG13880611099
Sep 18, 2021
Grandparents in Missouri
3 out of 5 stars review

Verified Purchase

Nice playset

It's just a good solid "OK". Pieces fit pretty good. Instructions pretty good. Better have a week to put it together including site preparation.

Helpful?77Z01QT6U1AG13880611099
reply from Supplier Response

Thank you for taking the time to provide your feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #09002

Nov 4, 2021
Meli
5 out of 5 stars review

Verified Purchase

Made my little ones dream come true!

Awesome play ground, feels durable, but I did have someone install it for me in my area. My little girl could not believe it!

Helpful?77Z01QT6U1AG13880611099
Apr 14, 2020
tinac2040
5 out of 5 stars review

Verified Purchase

Great play equipment!

The enclosed slide was a challenge to put together but, the rest of the play structure is well marked and easy to put together but, it does take time.

Helpful?77Z01QT6U1AG13880611099
Oct 11, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Outside Fun

Love the playset! It took my hubby and my dad a full day and a half to put it together (my dad is a builder). Study the directions a few days so you understand what you need and the steps it takes to put it together. Our little one loves it!

Helpful?77Z01QT6U1AG13880611099
Mar 20, 2020
Happy Mom
5 out of 5 stars review

Verified Purchase

Great Buy!

We absolutely LOVE this swing set! It came two weeks early (score!); the assembly instructions were easy to follow, all hardware present and clearly labeled. I didn’t time the assembly, but it was pretty close to the estimated time frame. All in all, we are super pleased and highly recommend this swing set!

Helpful?77Z01QT6U1AG13880611099
Mar 30, 2020
Phil- NY
4 out of 5 stars review

Verified Purchase

Daughter loves it

Product seems to be of good construction. I put together myself only recommendation would be to put hardware related to each section with that section there were times I had to find a bag from the main clubhouse to use on the slide and it made it much longer to put together. Other than that all smiles from my daughter who is loving it .

Review from kidkraft.com
Helpful?77Z01QT6U1AG13880611099
Aug 25, 2020
BBurton
5 out of 5 stars review

Verified Purchase

Very happy Dad and kiddos

Delivered ahead of schedule. Overall easy instructions to follow. Pieces came together appropriately and generally better than I would have expected for precut and predrilled pieces out of a box. There was one bag of hardware that I thought was missing when I did the inventory and one extra bag that didn’t match identification number on the inventory. I finally realized it appears to have been labeled wrong and that part fit in the appropriate spot for the “missing” hardware. Took the course of 3 days; however, had there not been FT work interruptions we could have completed in 1.5days.

Helpful?77Z01QT6U1AG13880611099
Sep 17, 2018
miscalculated
4 out of 5 stars review

Verified Purchase

Funtime

Bought this on Sale and it was worth every penny. My Grandson is 2.5 years old and loves it. It does take a full weekend to put together for two adults and sometimes a third helping. But it was worth it. Well built for the money, especially on sale.

Helpful?77Z01QT6U1AG13880611099
Sep 18, 2018
Kd
1 out of 5 stars review

Verified Purchase

We bought this and were very excited to get it and put it up. When it arrived, it was damaged and the delivery man could not get it back into his truck. A replacement was supposed to be shipped within 2 days. By Friday at the end of the week we still had yet to receive. Called and they stated it was on back order. No email was ever sent to notify us of this. Very disappointed with the online system.

Helpful?77Z01QT6U1AG13880611099
reply from KidKraftExpert

Hi There, Thank you for reaching out to us- we are sorry for your experience thus far. Our Customer Care Team is always available to help you with any questions or concerns you have--you can reach us at customerservice@kidkraft.com. The KdKraft Customer Care Team