Roanoke Virginia, Sams Club did a beautiful job on my Dads 88th birthday cake. Ordered the day before & it was ready at my requested time the next morning & done perfectly. Whipped icing was truly the ICING on the cake & absolutely delicious!

I had a little mixup in the beginning but it was quickly resolved. It was exactly what I ordered and got rave reviews on the texture and taste of the cake 🍰. Thank you! 😊

The cake tasted & looked great. Everything was done exactly as I had ordered it. The only thing I didn't love was being limited with ordering online.

There was a bug flying inside the box fir starters. They just opened it and let it out. They offered to remake. ( of course a few hours) we really didnt have time to wait. We ended up taking the cake anyway. We figured food out at grad parties etc have bugs flying around. It was gross but we needed a 85th birthday cake by 1. It was around 11. No attempt was made to discount or compensate us in any way. also, the message / decoration on the cake was was like a wrinkled picture. The letters were not made of frosting. The red frosting used for the roses clashed with the red used on the print. All in all we were very disappointed it looked terrible

The new custom order process is horrible. It’s not actually custom and there is no way to leave notes for the staff. You’re limited to a few options. Please reconsider this process. I showed up to pick up a cake that was not what I expected and had to wait while it was “fixed” and I still had to go home and doctor it so it would be presentable for the event. Speaking w the decorators was much easier and if you want to eliminate that, add more options and a comment section.

I needed to change the date I had to cancel that order and reorder it pay twice got to wait for my refund for the cancellation you need to put the order back in the inside of Sam’s because this is so ridiculous to have to go throw also it doesn’t have current colors you want on your cake I had to make a sketch of how I wanted my cake to be decorated

It was perfect! Just what I envisioned. Couldn’t ask for a better cake! The picture was perfect and the cake was moist! Excellent all the way.

The cake tasted great. The frosting was just so so especially when eating the leftover cake. It seemed to have a bit of a chemical taste probably from the coloring.

This full sheet cake was to celebrate my church's 70th Anniversary. There was a picture of our logo on the cake, as well as the writing, and roses on the top. Everyone loved the looks and the taste. Great job done by Sam's Bakery!

This cake was extra big. That is what we needed but to me, it wasn't fresh. I feel like it was sitting in the refrigerator for a while. I personally won't order again.