There isn’t a lot option to order a cake online. Can’t choose the right colors for my cake. And can’t leave a detailed comment/ message in the comment box. Need more characters!!!!! Horrible service and online ordering. They need to start back placing orders face to face.

Yes I was very satisfied with my order. When I received a call from Sam's bakery telling me that the machine was broken to put son picture on cake. It was his 10th Year Memorial and I was so disappointed. But they call back with good news they fixed it! God is good. Thanks to Sam's bakery ❤️ much love....

The cake tasted fine, but it was completely wrong. I do not like the new on-line ordering system. It is very limited and confusing. I ordered a white cake with white icing and no decoration and got a white cake with white icing and red and yellow roses. This was for a wedding, so fortunately, the bride was not upset and they served the cake from the kitchen.

Cake was Very good! However, the ease of ordering and adding a photo is not convenient! You can ONLY order a cake online, and you can Only add a photo in person. For this reason, I will NEVER order a cake from Sam's Club again!

Roanoke Virginia, Sams Club did a beautiful job on my Dads 88th birthday cake. Ordered the day before & it was ready at my requested time the next morning & done perfectly. Whipped icing was truly the ICING on the cake & absolutely delicious!

The cake was beautifully decorated and very good. It tasted fresh and not like it had been sitting in a freezer for weeks on end. I was very satisfied with this purchase.

The cake tasted great. The frosting was just so so especially when eating the leftover cake. It seemed to have a bit of a chemical taste probably from the coloring.

We always order our cakes from Sam’s Cub. This one was disgusting. The pink frosting was very bitter and tasted like medicine. The cake itself was dry. This was for my daughter’s birthday party and everyone talked so bad about the cake. Most of it went into the trash. It was so embarrassing.

The cake was great. Icing was so good. The little hard balls should not be used as part of the decorations. Was disappointed when you are lomited on the amount of name we could add. Bug the cake was great everyone emjoyed it. It was ready when requested. No problems wuth check out was pre paid. Will be back for more cake.

We bought 2 sheet cakes for our daughters wedding. Nothing fancy, just a white and chocolate sheet cake. It took the bakery employee about 5 minutes of searching to find them, but once she did we were out the door. They guests liked them, but nobody gets excited about wedding cake these days. Overall the experience was good.