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Sams Club
Sams Club
Customer reviews for Custom Full Sheet Cake for
Custom Full Sheet Cake
4.4 out of 5 stars
stars1,456 ratings547 reviews
  1. 5 stars78% (1,132)
  2. 4 stars7% (106)
  3. 3 stars4% (63)
  4. 2 stars3% (43)
  5. 1 star8% (112)

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Showing 1-10 of 547 reviews
Sep 8, 2025
Tameca
5 out of 5 stars review

Verified Purchase

Great Cake!

I had a little mixup in the beginning but it was quickly resolved. It was exactly what I ordered and got rave reviews on the texture and taste of the cake 🍰. Thank you! 😊

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Sep 29, 2025
Allie
5 out of 5 stars review

Verified Purchase

Outstanding Cake!

The cake was beautifully decorated and very good. It tasted fresh and not like it had been sitting in a freezer for weeks on end. I was very satisfied with this purchase.

Helpful?7ISS6ZZA929T13880017125
Jan 13, 2025
Ms Cherry 1
5 out of 5 stars review

Verified Purchase

My son's 10th Year Memorial 12/25/2014

Yes I was very satisfied with my order. When I received a call from Sam's bakery telling me that the machine was broken to put son picture on cake. It was his 10th Year Memorial and I was so disappointed. But they call back with good news they fixed it! God is good. Thanks to Sam's bakery ❤️ much love....

Helpful?7ISS6ZZA929T13880017125
Sep 28, 2025
Valerie garay
5 out of 5 stars review

Verified Purchase

I’m not a big fan online ordering. That was hard.

I was very happy with the birthday cake. People ask where I got it. I told them it was very delicious. Thank you.

Helpful?7ISS6ZZA929T13880017125
May 31, 2025
monty82
5 out of 5 stars review

Verified Purchase

Work party cake.

This cake was way better than I thought it would be this was my first time ordering a cake from Sam's Club. And everything went well above my expectations. Will definitely be ordering again.

Helpful?7ISS6ZZA929T13880017125
Feb 6, 2025
Teresa Criner
5 out of 5 stars review

Verified Purchase

Fabulous 88th Birthday cake!

Roanoke Virginia, Sams Club did a beautiful job on my Dads 88th birthday cake. Ordered the day before & it was ready at my requested time the next morning & done perfectly. Whipped icing was truly the ICING on the cake & absolutely delicious!

Helpful?7ISS6ZZA929T13880017125
Aug 20, 2024
Cecilia Honzales
5 out of 5 stars review

Verified Purchase

Perfect graduation/birthday cake

It was perfect! Just what I envisioned. Couldn’t ask for a better cake! The picture was perfect and the cake was moist! Excellent all the way.

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Jul 7, 2024
Monique A
2 out of 5 stars review

Verified Purchase

Marble cake wasn't tasty.

The marble cake was dry and wasn't very good. I'm use to it being extremely moist and tasty. Was very disappointed that we can no longer get half white and half chocolate cake, especially for a full sheet cake. Cake wasn't ready at the time i request it.

Helpful?7ISS6ZZA929T13880017125
reply from Sam's Club Bakery Team

We apologize for this experience, Monique, and ask that you please contact Member Support at (888) 301-0332 and give us an opportunity to make this right.

May 27, 2025
Aimee
1 out of 5 stars review

Verified Purchase

Poor Ordering Program/No common sense

You can only order a cake online, and the program is not user friendly. You cannot align the writing as you want it on the cake; which leaves the cake decorator to have common sense. My cake was not written out right. Here's how it read: 1st line: Happy Anniversary; 2nd line: Debra; 3rd line: Employees last name 25 years. (I didn't use the last name)

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Jun 23, 2024
No name please
1 out of 5 stars review

Verified Purchase

Unhappy

There was a bug flying inside the box fir starters. They just opened it and let it out. They offered to remake. ( of course a few hours) we really didnt have time to wait. We ended up taking the cake anyway. We figured food out at grad parties etc have bugs flying around. It was gross but we needed a 85th birthday cake by 1. It was around 11. No attempt was made to discount or compensate us in any way. also, the message / decoration on the cake was was like a wrinkled picture. The letters were not made of frosting. The red frosting used for the roses clashed with the red used on the print. All in all we were very disappointed it looked terrible

Helpful?7ISS6ZZA929T13880017125