Thank you for sharing your feedback. We understand how helpful a drum light can be, especially when the dryer is located in a darker area like a basement. While not all models include an interior light, we truly appreciate this suggestion and will pass it along to our product team as valuable feedback. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us through: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for taking the time to let us know.

Hi. We appreciate you sharing your experience with your LG WT6105CW Washer. We recognize the situation you have faced with the cycle durations and the cleaning results of your unit. To help improve washing efficiency and performance, we recommend using the correct amount of high-efficiency (HE) detergent, selecting the appropriate cycle for your fabric type, and avoiding overloading the drum. You can explore the full range of settings and optimization features by visiting https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW?srsltid=AfmBOoquAV85w0KWk39pENlYF-oV0VmbjWO-ybCztSEg6JfzR_SPUGt0. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello! Always great hearing when an LG Washer is pulling its weight — smooth cycles, solid capacity, and quieter operation than past machines is exactly the kind of upgrade we love to see making a difference. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Hello, Mario. Thank you for sharing your experience with your LG Washer. It’s great that you had an LG technician take a look, and We understand how important it is for your washer to handle everyday items like king‑size sheets. Some LG models have specific capacity and load‑balance guidelines, which can affect how larger bedding items spin out. You can review more details about load recommendations and proper usage here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691TWW To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hey there. Thank you for taking your time and reviewing this 4.1 cu. ft. Top Load Washer with 4-Way Agitator® and TurboDrum™ Technology. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We will surely pass on your feedback to the rest of our team. ^Anthony