Hello. We appreciate you sharing your experience with your LG WT6105CW Washer. We always aim to provide appliances that deliver excellent performance and reliability for your laundry needs, so we want to help ensure your unit is working efficiently. When a top-load washer experiences issues spinning properly during the cycle, it is often related to an uneven load distribution or an engaged child lock setting. We recommend ensuring the clothing items are distributed evenly around the drum without tightly packing them, as an unbalanced load can automatically prevent the high-speed spin cycle to protect the machine. For a detailed walkthrough on how to resolve this specific behavior, please visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Dave. Thank you for sharing your review regarding your LG Washer (WT6105CW) model. We understand that taking a day off for an appliance delivery is a big commitment, and a significant delay without notification disrupts your schedule. We are fully committed to helping you find a smooth and reliable path to resolution regarding your delivery status. Because deliveries and installations are coordinated through regional logistics networks and local delivery hubs, we recommend taking these immediate actions to trace your unit: (1) Check the Tracking Portal: Use the delivery confirmation link from your initial text or email receipt to view the real-time GPS location or updated status notes from the driver. (2) Verify Retailer Routing: Since scheduling windows are typically managed directly by the point-of-purchase dealer or their contracted freight carrier, contacting Sam's Club customer service at 888-746-7726 can provide immediate routing updates. To ensure your washing machine arrives safely and to address your delivery concerns, please email us at lgdigitalcare@lg.sprinklrsupport.com with your order and purchase details for further assistance. ^Juvy

We’re glad to hear you’re enjoying how smooth, quiet, and easy to use your washer is. It’s great to know the simple design is making laundry less complicated for you. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ We truly appreciate you taking the time to share your experience!

Thank you for sharing your feedback. We understand how helpful a drum light can be, especially when the dryer is located in a darker area like a basement. While not all models include an interior light, we truly appreciate this suggestion and will pass it along to our product team as valuable feedback. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us through: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for taking the time to let us know.

Thank you sincerely for sharing your feedback on your WT6105CW washer and for taking the time to leave a 4-star review — we truly appreciate it! We carefully read your comments and are really glad to hear that you’re overall enjoying your machine. Knowing that it’s performing well in your home is incredibly rewarding for us, and we’re grateful for your trust and support. We also truly appreciate your honest feedback regarding the water levels. Insights like yours are extremely valuable, as they help us better understand real everyday usage and continue improving both performance and user experience. We’ll continue striving with care and dedication to ensure our products deliver even greater satisfaction and reliability in your daily routine. Thank you again for choosing LG — we genuinely appreciate you being part of the LG family and for sharing your experience with us. If you ever need assistance, our LG CareQ Team is always happy to help at 1-888-542-2623 or via live chat or email: https://www.lg.com/ca_en/support/contact-us/

Hello, Beryl. We appreciate you sharing your experience regarding your LG Top Load Washer WT6105CW. We recognize your situation regarding the cycle completion, draining, and spinning performance of your unit. To help restore proper drain and spin operation, verify that the drain hose is not kinked or clogged, ensure the load is balanced evenly inside the tub, and perform a power reset by unplugging the unit for two minutes before plugging it back in. You can review additional helpful troubleshooting steps on our official support page at https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232?srsltid=AfmBOorzhGeGPSV-PSsZRz-5ubjZA0u2pNCIk6iwR0HuMJACDpr4IRFB. We want to help ensure your laundry appliance operates smoothly and reliably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Hello, Mario. Thank you for sharing your experience with your LG Washer. It’s great that you had an LG technician take a look, and We understand how important it is for your washer to handle everyday items like king‑size sheets. Some LG models have specific capacity and load‑balance guidelines, which can affect how larger bedding items spin out. You can review more details about load recommendations and proper usage here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691TWW To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James