Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forLove it!
Have this machine for about 3 weeks. It replaced my 17 yr old Roper, also had a direct drive motor. Roper no longer has Direct drive, I noticed my whites are whiter, and all my clothes and towels come out much softer. I use mostly the normal setting, and use deep fill only when the load is large. So far I love this washer.
Hello there, Cesca! Thanks for the lovely review. Great hearing your new washer is giving you brighter loads and softer fabrics right from the start. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich
Verified Purchase
Poor Water use
The water levels in some of the wash selections is a joke. Using the Normal selection for small loads is useless, the clothes had barely enough water to get wet let alone wash. I have ended up just using the Deep Wash and Deep fill. So much for energy saving.
We understand your concern and appreciate you sharing your experience. High-efficiency washers are designed to use lower water levels while still providing effective cleaning, but we know this can feel very different compared to traditional machines. It’s good to hear that using the Deep Wash and Deep Fill options has worked better for your needs. Your feedback about water levels on the Normal cycle is valuable and will be shared with our product team. If you’d like help optimizing cycle settings or have questions about performance, please contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.
Verified Purchase
Good but needs water level adjustment capability.
It works well on larger loads but there is too little water on small loads. It needs to have more water level adjustments. I have no complaints about the cleanliness of my clothes in larger loads but some things don't even get wet when you have a small load.
Thank you for sharing your feedback on the WT6105CW. We understand your concern regarding water levels on smaller loads. LG washers are designed to automatically sense load size and optimize water usage for efficiency, but clothing should still be properly saturated during the cycle. We’d be happy to review this with you to ensure the washer is operating as intended. Please reach out to our LG CareQ Team at 1-888-542-2623 with your model and serial number so we can assist with troubleshooting or discuss available options. You may also connect with us via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email We appreciate you bringing this to our attention and look forward to assisting you.
Verified Purchase
New Silent Washing Machine
Bouight washer based on excellent reputation. We previously had an LG brand refridgerator. Very good performance and it lasted 20 years. We recently needed a new washing machine and our obvious choice was LG. We're fully satisfied with its quality and performance and we highly recommend
Hi there! Thank you so much for your thoughtful review! We’re truly honored that you chose LG again based on your past experience, and we’re thrilled to hear the WT6105CW washer is living up to your expectations. It’s always wonderful to hear from loyal customers who trust in the quality and performance of our products. Your recommendation means a lot to us! If you ever need assistance or have any questions, we're here for you. Thanks again for choosing LG!
Verified Purchase
Normal setting lacking water
Normal setting lacks enough water. The clothes look llike their getting beaten with the low water level and in some cases the clothes are dry on parts of them.
Thank you for taking the time to share your honest experience with your WT6105CW. We’re sorry to hear that the water level during the normal cycle hasn’t met your expectations—it’s understandable how frustrating it can be when clothes don’t feel fully saturated or evenly cleaned. While the washer is designed to balance efficiency with performance, it should still provide a thorough and consistent wash. For immediate improvement, you might try selecting a higher water level, choosing a different cycle suited for larger or bulkier loads, or slightly reducing the load size to help improve water distribution. If the issue continues, we’d truly like to help take a closer look. Please use reference number: CNN260506370086 if you need further assistance. Our LG CareQ team is here for you at 1-888-542-2623, or you can also reach us via live chat or email at https://www.lg.com/ca_en/support/contact-us . Thank you again for bringing this to our attention—we truly value the opportunity to improve your experience.
Takes to long for delivery
ZERO STARS! Don’t bother ordering this online. I have been waiting for mine to be delivered for a month now and the tracking hasn’t moved. When I call about it I keep being lied to about the delivery date, 4 different times to be exact. I have no idea when it will ever show up, very disappointed -loyal sams club member
Hi, Vanessa. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be delivered on time so you can begin using it. If you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 to follow up on your purchase. Once your washer arrives, a helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you need further assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
Worst customer service!
We bought a LG washing machine in November 2024. In July 2025 a piece of the door hinge broke. We contacted customer service and spoke to a very rude customer service rep. She kept telling us the machine was fine since an error code wasn't showing. After going round and round with her about still needing a repair man to come look at our broken henge, she sighed and told us if the tech came out and it wasn't a warranty issue, we would have to pay for a service call. The tech came out and had to order a new door for our washing machine. He came out on Aug. 5th and repaired the door. While he was repairing the door he moved the machine and hit the drain pipe under the machine causing it to come through the ceiling in our kitchen below. We have been going round and round with their off shore customer service trying to get the ceiling repaired. They keep telling us a "Presidential liason" will call us back in 24-28 hours and no one ever calls us back!!!! This is the worst customer service I have ever had to deal with!!!
Hi, Kathryn. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be repaired properly and for your home to remain protected during service. For the hinge issue, one helpful step is to regularly check that the washer door closes evenly and keep the hinge area free of detergent residue or buildup, as this helps reduce strain on the hinge over time. For more guidance, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with repair coordination or service follow-up, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
I don't know what i like about it! I still havent recieved it! its been 3 weeks and still no washer! oh i get the run around froms Sams club, LG and now the delivery men also ! My advice is rent a u-haul and go pick it up yourself in Polk county! oh but for some reason they only have 1 of these washers in stock, just 1! its been 3 weeks of passing the buck! I want my washer !!!!
Hi, Denise. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to be delivered on time so you can begin using it. In the meantime, if you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 for updates on your purchase. Once your unit arrives, one helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you still need assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
The washer will start but won't finish the load. Has 2 year warranty that LG and Sams Club won't honor. I called both companies and said only 1 year and hung up. Being a disabled veteran on a budget, this is shameful. DONT BUY, ITS HOT GARBAGE!!!
Hi, Herman. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to complete cycles reliably. When a washer starts but doesn’t finish the load, one helpful step is to check and clean the drain pump filter to ensure water can drain properly during cycles. A clogged filter can cause the machine to stop mid-cycle. For more help, visit https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232. If you still need assistance with warranty verification or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. We're here for you! Juvy
If you order this be ready to put up with 3rd party delivery non-sense. the date of delivery is not the date of delivery. they text the day before and ask you to confirm the date by scheduling it on a calendar that is grayed out for the day and day after it was supposedly supposed to deliver. Then when you call Sam's customer service they can't do anything until after the delivery date misses. If you accept a later date just to get it scheduled then it is no longer late because it is the date that you chose. This is a very deceptive practice.
Hi, Russel. Thank you for reaching out to us about your experience with the delivery of your LG Washer (WT6105CW) model.<br /><br />We understand the importance of receiving your new appliance on time and having a smooth, reliable delivery experience. While delivery logistics are handled directly by the retailer and their partnered carriers, we want to make sure you’re fully supported with your LG product once it arrives. Please ensure your laundry space is prepped by verifying that your water supply lines, drain hose, and a properly grounded 120V outlet are accessible. You can find detailed installation requirements and guidance on our support page here: https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you’d like us to look into anything further regarding your unit or need additional assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy