Hi Jane! Thank you so much for taking the time to share your experience with your new LG WT6105CW washing machine! We are absolutely thrilled to hear that you are already very pleased after your first few loads and that the machine is earning an A+ in all aspects! It is wonderful to know that the load sensor is working perfectly to balance your water usage and that your clothes are coming out beautifully clean, smooth, and quiet. We are so glad you are loving the agitator performance and finding the mode selections simple to use! Our LG support team is always here for you whenever you have any other questions regarding your washer! Thank you again for choosing and trusting LG! Life's Good! https://www.lg.com/ca_en/support/contact-us/

Hi Mart! Thank you so much for taking the time to share your review for your WT6105CX washer! It truly made our day to hear that everything is going smoothly and that you're enjoying how super quiet it is. There is nothing better than a peaceful laundry day, and we're so happy we could deliver that for you. We are always here if you ever need anything at all, whether it's a quick question or some handy tips to get the most out of your machine. Thanks again for being a wonderful customer and for choosing us! Life's Good! https://www.lg.com/ca_en/support/contact-us/

We understand your concern and appreciate you sharing your experience. High-efficiency washers are designed to use lower water levels while still providing effective cleaning, but we know this can feel very different compared to traditional machines. It’s good to hear that using the Deep Wash and Deep Fill options has worked better for your needs. Your feedback about water levels on the Normal cycle is valuable and will be shared with our product team. If you’d like help optimizing cycle settings or have questions about performance, please contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

Thank you for sharing your feedback on the WT6105CW. We understand your concern regarding water levels on smaller loads. LG washers are designed to automatically sense load size and optimize water usage for efficiency, but clothing should still be properly saturated during the cycle. We’d be happy to review this with you to ensure the washer is operating as intended. Please reach out to our LG CareQ Team at 1-888-542-2623 with your model and serial number so we can assist with troubleshooting or discuss available options. You may also connect with us via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email We appreciate you bringing this to our attention and look forward to assisting you.

Hi Carolyn! We love that you find your new washer easy to use! To help clarify the water levels: the Normal Cycle uses High-Efficiency sensing technology to automatically detect the size of your load, so it uses significantly less visible water while still cleaning your laundry effectively. The Speed Clean cycle uses a higher volume of water to clean smaller loads in a shorter amount of time. We hope this helps make the different water levels a little clearer! If you have any other questions about your WT6105CW, our LG CareQ Team is available through our support page: https://www.lg.com/ca_en/support/contact-us/.

Thank you for taking the time to share your honest experience with your WT6105CW. We’re sorry to hear that the water level during the normal cycle hasn’t met your expectations—it’s understandable how frustrating it can be when clothes don’t feel fully saturated or evenly cleaned. While the washer is designed to balance efficiency with performance, it should still provide a thorough and consistent wash. For immediate improvement, you might try selecting a higher water level, choosing a different cycle suited for larger or bulkier loads, or slightly reducing the load size to help improve water distribution. If the issue continues, we’d truly like to help take a closer look. Please use reference number: CNN260506370086 if you need further assistance. Our LG CareQ team is here for you at 1-888-542-2623, or you can also reach us via live chat or email at https://www.lg.com/ca_en/support/contact-us . Thank you again for bringing this to our attention—we truly value the opportunity to improve your experience.

We are sorry to hear the water levels and agitation aren't meeting your expectations. To improve performance on the Normal cycle, we recommend using High Efficiency (HE) detergent and ensuring the Deep Fill option is selected for larger loads. We would like to help you find a solution or discuss your options; please reach us at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) so we can assist you further.

Hi, Vanessa. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be delivered on time so you can begin using it. If you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 to follow up on your purchase. Once your washer arrives, a helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you need further assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Hi. Thank you for taking the time to share your feedback regarding your LG WT6105CW Top Load Washer. We hear your feedback concerning the cycle durations, unit balancing, and detergent residue on your laundry. As a brief troubleshooting tip, ensure loads are evenly distributed to prevent repeated fill-and-drain rebalancing cycles, and try using HE detergent sparingly to ensure complete rinsing. You can find detailed steps to address washing machine balance issues at https://www.youtube.com/watch?v=oRUKP_g-j6s and detergent residue guidelines at https://www.lg.com/us/support/help-library/lg-washing-machine-troubleshooting-laundry-detergent-residue--20154755889312?srsltid=AU7gw4WnWFmTxzt2oaf-yPLsMMO6h3ZR5VUa_Cfd8NtjZp0_4HbkoIDD We want to ensure your laundry experience is smooth and offer support with your cycle times and performance. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Hello. Thank you for taking the time to share your review regarding your LG WT6105CW Top Load Washer. We appreciate you sharing your experience regarding the residue on your laundry, as we always aim to deliver top-quality performance. To help minimize residue buildup, we recommend running a monthly Tub Clean cycle using a washer cleaner or bleach, ensuring proper detergent dosage, and avoiding overfilling the drum to allow thorough rinsing. You can also refer to our guide for additional tips at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOoq6bY93a8dBiYis5266qBcPLDJ2Yowv5JIITEiuBVGFm4kZT_PV. We are committed to supporting you and making sure your washing machine performs reliably for your everyday needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James