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Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator for
LG 4.1 cu. ft. Top Load Washer With Agitator
3.8 out of 5 stars
stars
445 ratings444 reviews
  1. 5 stars56% (251)
  2. 4 stars14% (63)
  3. 3 stars5% (21)
  4. 2 stars7% (30)
  5. 1 star18% (80)

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Showing 1-10 of 444 reviews
Aug 9, 2026
Reviewer name: Cesca
5 out of 5 stars
5 out of 5 stars review

Love it!

Have this machine for about 3 weeks. It replaced my 17 yr old Roper, also had a direct drive motor. Roper no longer has Direct drive, I noticed my whites are whiter, and all my clothes and towels come out much softer. I use mostly the normal setting, and use deep fill only when the load is large. So far I love this washer.

Review from lg.com
Helpful?4QXE2R4Z58TX13880017114
reply from LG Digital Care Team

Hello there, Cesca! Thanks for the lovely review. Great hearing your new washer is giving you brighter loads and softer fabrics right from the start. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

Feb 14, 2026
Reviewer name: Petey
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but needs water level adjustment capability.

It works well on larger loads but there is too little water on small loads. It needs to have more water level adjustments. I have no complaints about the cleanliness of my clothes in larger loads but some things don't even get wet when you have a small load.

Review from lg.com/ca
Helpful?4QXE2R4Z58TX13880017114
reply from LG CareQ

Thank you for sharing your feedback on the WT6105CW. We understand your concern regarding water levels on smaller loads. LG washers are designed to automatically sense load size and optimize water usage for efficiency, but clothing should still be properly saturated during the cycle. We’d be happy to review this with you to ensure the washer is operating as intended. Please reach out to our LG CareQ Team at 1-888-542-2623 with your model and serial number so we can assist with troubleshooting or discuss available options. You may also connect with us via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email We appreciate you bringing this to our attention and look forward to assisting you.

Aug 31, 2026
Reviewer name: Carolyn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG washer

Nice washer and easy to use. Normal cycle has no water to wash clothes? Speed Clean fills tub to top?

Review from lg.com/ca
Helpful?4QXE2R4Z58TX13880017114
reply from LG CareQ

Hi Carolyn! We love that you find your new washer easy to use! To help clarify the water levels: the Normal Cycle uses High-Efficiency sensing technology to automatically detect the size of your load, so it uses significantly less visible water while still cleaning your laundry effectively. The Speed Clean cycle uses a higher volume of water to clean smaller loads in a shorter amount of time. We hope this helps make the different water levels a little clearer! If you have any other questions about your WT6105CW, our LG CareQ Team is available through our support page: https://www.lg.com/ca_en/support/contact-us/.

Jan 27, 2026
Reviewer name: Alistair
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Poor Water use

The water levels in some of the wash selections is a joke. Using the Normal selection for small loads is useless, the clothes had barely enough water to get wet let alone wash. I have ended up just using the Deep Wash and Deep fill. So much for energy saving.

Review from lg.com/ca
Helpful?4QXE2R4Z58TX13880017114
reply from LG CareQ

We understand your concern and appreciate you sharing your experience. High-efficiency washers are designed to use lower water levels while still providing effective cleaning, but we know this can feel very different compared to traditional machines. It’s good to hear that using the Deep Wash and Deep Fill options has worked better for your needs. Your feedback about water levels on the Normal cycle is valuable and will be shared with our product team. If you’d like help optimizing cycle settings or have questions about performance, please contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

May 1, 2026
Reviewer name: Joan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Normal setting lacking water

Normal setting lacks enough water. The clothes look llike their getting beaten with the low water level and in some cases the clothes are dry on parts of them.

Review from lg.com/ca
Helpful?4QXE2R4Z58TX13880017114
reply from LG CareQ

Thank you for taking the time to share your honest experience with your WT6105CW. We’re sorry to hear that the water level during the normal cycle hasn’t met your expectations—it’s understandable how frustrating it can be when clothes don’t feel fully saturated or evenly cleaned. While the washer is designed to balance efficiency with performance, it should still provide a thorough and consistent wash. For immediate improvement, you might try selecting a higher water level, choosing a different cycle suited for larger or bulkier loads, or slightly reducing the load size to help improve water distribution. If the issue continues, we’d truly like to help take a closer look. Please use reference number: CNN260506370086 if you need further assistance. Our LG CareQ team is here for you at 1-888-542-2623, or you can also reach us via live chat or email at https://www.lg.com/ca_en/support/contact-us . Thank you again for bringing this to our attention—we truly value the opportunity to improve your experience.

Aug 26, 2026
Reviewer name: AdriR
2 out of 5 stars
2 out of 5 stars review

Completely impractical

I purchased this for washer a month ago. While the see-through lid is nice, I would not recommend this machine to anyone. First, you can not let whites soak. You can fill up the drum with the water and press pause, but after a few minutes the machine drains itself and you have to start the load all over again, wasting water and soap. This is absolutely inane. Second, there is not enough water in the speed wash or normal wash settings. The point of a speed wash is that it is supposed to be fast! You also can't wash clothes with no water. If I add extra rinse, it becomes a deep fill wash and then takes almost 2 hours. Who has that kind of time? This machine is not practical at all. Don't waste your money on this machine.

Review from lg.com
Helpful?4QXE2R4Z58TX13880017114
reply from LG

Hi. Thank you for taking the time to share your review on your LG WT6105CW Washer. We appreciate your feedback regarding the wash cycles and water levels, as we want every feature of your washer to fit your routine smoothly. To adjust the water amounts for your loads, you can utilize the Deep Fill option or review our guide on managing water levels here: https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643?srsltid=AfmBOopoP9VfPAhk-3NXIXFRiIEhUC9QEKO_nMlXEN6750fvvK-jxGYw. Additionally, auto-draining during prolonged pauses is a built-in safety feature to prevent standing water issues. We are committed to ensuring you get the most convenience out of your laundry routine and want to help with your cycle preferences. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Nov 21, 2025
Reviewer name: VANESSA
1 out of 5 stars
1 out of 5 stars review

Takes to long for delivery

ZERO STARS! Don't bother ordering this online. I have been waiting for mine to be delivered for a month now and the tracking hasn't moved. When I call about it I keep being lied to about the delivery date, 4 different times to be exact. I have no idea when it will ever show up, very disappointed -loyal sams club member

Helpful?4QXE2R4Z58TX13880017114
reply from LG Digital Customer Care

Hi, Vanessa. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be delivered on time so you can begin using it. If you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 to follow up on your purchase. Once your washer arrives, a helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you need further assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Sep 14, 2026
Reviewer name: Fedup2026
1 out of 5 stars
1 out of 5 stars review

Scrud nightmare

This is what you're signing up for when you buy an LG. Scrud all over your clothes. Reoccurring. Nightmare. You will clean it or have it professionally taken care of and then have to do it all over again because there is something off with this machine.

Review from lg.com
Helpful?4QXE2R4Z58TX13880017114
reply from LG

Hello. Thank you for taking the time to share your review regarding your LG WT6105CW Top Load Washer. We appreciate you sharing your experience regarding the residue on your laundry, as we always aim to deliver top-quality performance. To help minimize residue buildup, we recommend running a monthly Tub Clean cycle using a washer cleaner or bleach, ensuring proper detergent dosage, and avoiding overfilling the drum to allow thorough rinsing. You can also refer to our guide for additional tips at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOoq6bY93a8dBiYis5266qBcPLDJ2Yowv5JIITEiuBVGFm4kZT_PV. We are committed to supporting you and making sure your washing machine performs reliably for your everyday needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Oct 5, 2026
Reviewer name: Groovybelle
1 out of 5 stars
1 out of 5 stars review

Horrible

The machine leaves detergent on clothes, it takes forever for the cycles which have no data saying how long they will be, worst of all if it goes off balance if continually fills and drains. Once I came down and it had been doing it for 4 hours. Would never recommend and wish I could get it exchanged.

Review from lg.com
Helpful?4QXE2R4Z58TX13880017114
Aug 31, 2026
Reviewer name: Fedup343
1 out of 5 stars
1 out of 5 stars review

Nothing but Brown Flakes on Clothes!

Leaves SCRUD all over clothes despite following all the recommendations (not too much detergent, do cleaning cycles, etc etc). Old washers didn't do this, so it's frustrating these new ones do. Not even a full year old and it has been happening for months.

Review from lg.com
Helpful?4QXE2R4Z58TX13880017114
reply from LG

Hi. Thank you for taking the time to share your review regarding your LG WT6105CW Top Load Washer. We appreciate you sharing your experience with the washing results and maintenance steps you have taken. Residue build-up can often occur when detergent interacts with hard water minerals or fabric softeners, and running a monthly Tub Clean cycle using a specialized washer cleaner helps remove hidden deposits. You can find detailed steps on preventing detergent residue and optimizing washing performance at https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOopm5pYBvYQFISIVHstTkHl6p2xuz7TbRnkvSfL7KqTjbDDkLHRY. We want to ensure your washing machine performs reliably for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James