Hi, thank you for taking the time to share your feedback. We're sorry to hear the spin speed options on your WT6105CW haven't met your expectations and that your clothes are coming out more creased than you'd like. Depending on the selected cycle, the available spin speeds may vary to optimize washing performance and fabric care. For items that wrinkle more easily, selecting a cycle such as Delicates or Permanent Press, where available, may help reduce creasing. We'd also be happy to review your concerns and provide additional guidance. Please contact our support team through https://www.lg.com/ca_en/support/contact-us/ and reference CNN260731833951 so we can assist you further.

Thank you for sharing your experience, Khan. We understand how important it is for your WT6105CX washer to deliver the cleaning performance you expect, especially when dealing with stubborn stains. We want your washer to deliver the best results possible, and we are eager to help you resolve this concern. As a first step, make sure you are using the proper amount of High-Efficiency (HE) detergent, as using too much can create excess suds and affect rinsing. For tougher stains, we recommend trying the Heavy Duty or Deep Wash cycle, when available, and loading clothes loosely so they have enough room to move freely during the wash. If you are still experiencing the same concern, we would be happy to review this with you and provide further guidance. Please contact our LG CareQ team through our support page: https://www.lg.com/ca_en/support/contact-us/, and reference CNN260807958716 so we can better assist you. Thank you for bringing this to our attention.

Hello. We appreciate you sharing your experience with your LG WT6105CW Washer. We always aim to provide appliances that deliver excellent performance and reliability for your laundry needs, so we want to help ensure your unit is working efficiently. When a top-load washer experiences issues spinning properly during the cycle, it is often related to an uneven load distribution or an engaged child lock setting. We recommend ensuring the clothing items are distributed evenly around the drum without tightly packing them, as an unbalanced load can automatically prevent the high-speed spin cycle to protect the machine. For a detailed walkthrough on how to resolve this specific behavior, please visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Beth. Thank you for sharing what’s been happening with your LG Washer (WT6105CW) model. We understand the importance of having a washer that operates smoothly long‑term. When a lid or door begins making a loud popping sound, one helpful step is to check the hinge screws and mounting points to ensure they’re fully tightened and aligned. Even slight shifts from regular use can cause the hinge to flex and create noise during opening or closing. It can also help to inspect the lid dampers to confirm they’re moving evenly, as uneven tension can contribute to the popping you described. You can explore more details about your model here: https://www.lg.com/us/support/product/lg-WT6105CW. We’d be glad to review this situation further and document the repeated issue. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy

Thank you for sharing your experience with the WT6105CW. We’re sorry to hear that the washer has not been performing as expected and understand how frustrating it must be to deal with residue and cleaning concerns, especially after trying different methods. For this type of concern, we recommend ensuring that the load size is appropriate and evenly distributed, as overloading or tightly packed items can prevent proper water circulation. Using the correct amount and type of detergent (HE detergent only) is also important, as too much detergent can lead to residue buildup. You may also try selecting a cycle with a higher water level or using an extra rinse option to help improve rinsing performance. If the issue persists despite these adjustments, a service inspection may be helpful to further assess the unit and ensure it is operating properly.We truly appreciate your feedback and your willingness to continue supporting LG—it means a lot to us. Should you require further assistance, please use reference number CNN260421142726 when contacting LG Support at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Hi, Melchorn. Thank you for sharing your experience with the LG Washer (WT6105CW) model. We understand how important it is to have your new washer set up and running smoothly, and we appreciate your patience during this process. We strive to provide exceptional services and ensure a smooth experience. To expedite the resolution, we recommend contacting Sam's Club customer service at 888-746-7726 for an update on the installation service. They should be able to provide you with more details and schedule the completion of the setup. In the meantime, please feel free to send us a private message on social media @LGUSSupport, and we can assist you in following up on this matter. Your satisfaction is important to us, and we want to ensure everything is taken care of. Thank you for your understanding. ^Juvy

We’re truly sorry to hear about your experience with the LG WT6105CW. We understand how frustrating it must be to have laundry come out stained, especially after trying multiple detergents. That’s certainly not the performance we want for you. Before reaching out to customer service, you might try these quick troubleshooting steps: Check detergent type and amount – Use only high-efficiency (HE) detergent and follow the recommended measurement. Run a cleaning cycle – Many stains can be caused by buildup inside the drum or detergent drawer. Sort laundry properly – Avoid overloading and separate heavily soiled items from delicate fabrics. Check water temperature – Some stains may require warmer water for better cleaning. If the issue persists, please contact LG Canada Support so we can review your case in detail. When you reach out, provide this reference number: CNN260225254583. You can reach us at 1-888-542-2623 (Monday–Sunday, 8 a.m. to 9 p.m. ET) or via: • Contact Us: https://www.lg.com/ca_en/support/contact-us/ We appreciate you bringing this to our attention and are glad the dryer has been performing well. We’re here to help.

Hi, there. Thank you for taking the time to review your experience with the LG Washer (WT6105CW) model. We're sorry to hear about your delivery experience with Sam's Club. We aim to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Sam's Club customer service at 888-746-7726 to inquire about the status of your delivery and express your concerns. For more help, please reach out to us on social media @LGUSSupport. ^Juvy

Hello. Thank you for sharing your experience with your LG Washer. We appreciate the detailed explanation about the water‑level sensing, cycle length, and the need for periodic tub cleaning, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 & https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643 ^James

Hi, Dave. Thank you for sharing your review regarding your LG Washer (WT6105CW) model. We understand that taking a day off for an appliance delivery is a big commitment, and a significant delay without notification disrupts your schedule. We are fully committed to helping you find a smooth and reliable path to resolution regarding your delivery status. Because deliveries and installations are coordinated through regional logistics networks and local delivery hubs, we recommend taking these immediate actions to trace your unit: (1) Check the Tracking Portal: Use the delivery confirmation link from your initial text or email receipt to view the real-time GPS location or updated status notes from the driver. (2) Verify Retailer Routing: Since scheduling windows are typically managed directly by the point-of-purchase dealer or their contracted freight carrier, contacting Sam's Club customer service at 888-746-7726 can provide immediate routing updates. To ensure your washing machine arrives safely and to address your delivery concerns, please email us at lgdigitalcare@lg.sprinklrsupport.com with your order and purchase details for further assistance. ^Juvy