Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forMember photos
Verified Purchase
Great Washer
Smooth, quiet, not too many options so no confusion and easy to operate
We’re glad to hear you’re enjoying how smooth, quiet, and easy to use your washer is. It’s great to know the simple design is making laundry less complicated for you. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ We truly appreciate you taking the time to share your experience!
Verified Purchase
Washer
The water levels are not great need to use extra water
Thank you sincerely for sharing your feedback on your WT6105CW washer and for taking the time to leave a 4-star review — we truly appreciate it! We carefully read your comments and are really glad to hear that you’re overall enjoying your machine. Knowing that it’s performing well in your home is incredibly rewarding for us, and we’re grateful for your trust and support. We also truly appreciate your honest feedback regarding the water levels. Insights like yours are extremely valuable, as they help us better understand real everyday usage and continue improving both performance and user experience. We’ll continue striving with care and dedication to ensure our products deliver even greater satisfaction and reliability in your daily routine. Thank you again for choosing LG — we genuinely appreciate you being part of the LG family and for sharing your experience with us. If you ever need assistance, our LG CareQ Team is always happy to help at 1-888-542-2623 or via live chat or email: https://www.lg.com/ca_en/support/contact-us/
Not enough water. Or too much!
As other users have found, the dishwasher does not add enough water to cover the clothes on the normal cycle. If I use deep washer bedding, the washer fills to the very brim and that’s a waste of water. My particular machine does not have an add water feature. Also, the soap dispenser cup fills with water and it never drains. So I’m left with nearly a cup of water sitting in the machine after a cycle. There’s no easy way to remove the container and dump the water. It ends up dumping into the bottom of the basket, which can contribute to mold. It also makes a strong chugging sound, even when the load is still in water is draining. It’s almost like a recording so we feel the washing machine is doing a vigorous job. I’d look for another washer if I were to do it over again. no problems with the dryer.
Hi, Amis. Thank you for sharing your experience with your LG Washer. The way you described the water levels during different cycles, the dispenser cup retaining water, and the chugging sound during operation gives us a clear picture of how the washer is performing in your home. Your detailed notes about how these features affect everyday use are genuinely helpful. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this wash‑performance, water‑level behavior, and dispenser‑drainage issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643 & https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 ^James
Terrible Delivery Experience
I purchased this on May 9th. It was scheduled for delivery Friday May 24th. No communication from Sam's. I called the morning of scheduled delivery. I was advised by the online support line that if it doesn't show up in 3 days...call back. The price point matches several competitors. The advantage is the inclusion of delivery, installation and hauling the old one away. I am now at Monday Memorial day...with no washer, and no idea when they think they might be inclined to deliver it. It appears that as far as the added bonuses of being a Sam's Club member....you get what you pay for.
Hi, there. Thank you for taking the time to review your experience with the LG Washer (WT6105CW) model. We're sorry to hear about your delivery experience with Sam's Club. We aim to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Sam's Club customer service at 888-746-7726 to inquire about the status of your delivery and express your concerns. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Look for something else
This is the absolute WORST washing machine I have ever owned. About all it does is get the stink out of clothes (and that is probably because I use a vinegar rinse to cut any remaining detergent residue left after it rinses). If an item goes in with dirt on it, it will come out with a stain -even if pretreated. It is suppose to have a "smart" water level detection but I have found if I use anything but the deep fill, this machine does not put in enough water to get the whole load wet. I have had this machine for less than 1 yr and I am looking for a replacement (front loader next time). I am more than willing to take the hit for what I paid for this LG machine. So disappointed.
Hello, Iris. Thank you for sharing your experience with your LG Washer. The details you’ve provided about cleaning performance, water levels, and the need to rely on Deep Fill give a clear picture of what you’re encountering. For reference, you can review information on wash performance, load size, and water‑level behavior on the links below: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911TWW & https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643 To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this wash‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Bad appliance
As you can see in the pictures, that is how the laundry comes out of the washer ever since I got it. At first I thought it was the detergent I was using. I tried several brands of liquid detergent and all with the same result. Stained cloths straight of of the washer. I have to hand wash my underware both inside & out. I want the washer replaced as soon as possible. (The dryer has been great).
We’re truly sorry to hear about your experience with the LG WT6105CW. We understand how frustrating it must be to have laundry come out stained, especially after trying multiple detergents. That’s certainly not the performance we want for you. Before reaching out to customer service, you might try these quick troubleshooting steps: Check detergent type and amount – Use only high-efficiency (HE) detergent and follow the recommended measurement. Run a cleaning cycle – Many stains can be caused by buildup inside the drum or detergent drawer. Sort laundry properly – Avoid overloading and separate heavily soiled items from delicate fabrics. Check water temperature – Some stains may require warmer water for better cleaning. If the issue persists, please contact LG Canada Support so we can review your case in detail. When you reach out, provide this reference number: CNN260225254583. You can reach us at 1-888-542-2623 (Monday–Sunday, 8 a.m. to 9 p.m. ET) or via: • Contact Us: https://www.lg.com/ca_en/support/contact-us/ We appreciate you bringing this to our attention and are glad the dryer has been performing well. We’re here to help.
Worst Washer I've Owned
If you love sorting laundry, doing multiple small loads, and replacing your knits frequently, then perhaps this washer is for you. The glass lid is key - you can see the problems. The tub spins at the start of the cycle, making clothes bunch at the edge of the tub. This means that the Normal water level doesn't rise high enough to even wet all the clothes in a small to medium load. The fabric wicks water, so if you're not watching, you'll think at the end of the cycle that all the garments were actually washed in soapy water, but no. Same with a load of 4 towels. The agitator action in Normal mode pulls hard on knit sleeves and hems, stretching the garments. Knits need to be washed on Delicate but with Deep Fill water to wet everything, which means extra time. In the Deep Wash cycle, water covers a load of 4 towels because the entire tub fills with water, about twice what's needed. Clothes in any cycle come out wet, which increases dry time.
Hi. Thank you for sharing your experience with your LG Washer. Your detailed description of how the tub spins at the start of the cycle, how clothing bunches along the edges, and how the water level doesn’t always rise enough to fully wet the load gives a very clear picture of what you’ve been seeing with the LG unit. Your notes about knit garments stretching, the need to use Deep Fill for proper saturation, and the longer dry times also help highlight how the cycles have been performing for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑performance‑ and water‑level‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-front-load-washing-machine-cloth-damage-fabric-has-been-damaged--20154629489972 & https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643 ^James
Doesn't provide enough water
I purchased the washer online wanting one that would fill with enough water to cover the wash load. From reading the reviews it seemed to be true for this washer. But no matter what selection I use for a wash (deep fill, etc) , the water does not fill at times to cover the wash. So again I have purchased another wash that doesn't provide enough water.
Hi, Patricia. Thank you for reaching out about your LG Washer (WT6105CW) model. We understand the importance of having a machine that provides the water level you expect.<br /><br />For this unit, one helpful step you can try is selecting Deep Fill and adjusting the Water Level option to High before starting the cycle. Additionally, make sure the Load Size is balanced and spread evenly—this model uses a sensor system that may limit water if the load is detected as too light or uneven. For more guidance, visit https://www.youtube.com/watch?v=dvytulIvLtM. We’d be glad to take a closer look and help you get the best performance from your washer. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy
Door issue
After purchasing this washer, less than year, the door started popping really loud. LG sent a repairman and he had to replace the door under warranty. One year later, it does it. Spoke to an LG rep and she told me to lube with silicon spray. Already did this and it didn't work. Then she asked did I purchase an extended warranty or a home warranty. Um, same issue every year I shouldn't have had to. When I purchase another one(this one won't be here long) it will not be an LG
Hi, Beth. Thank you for sharing what’s been happening with your LG Washer (WT6105CW) model. We understand the importance of having a washer that operates smoothly long‑term.<br /><br />When a lid or door begins making a loud popping sound, one helpful step is to check the hinge screws and mounting points to ensure they’re fully tightened and aligned. Even slight shifts from regular use can cause the hinge to flex and create noise during opening or closing. It can also help to inspect the lid dampers to confirm they’re moving evenly, as uneven tension can contribute to the popping you described. You can explore more details about your model here:<br />https://www.lg.com/us/support/product/lg-WT6105CW.<br /><br />We’d be glad to review this situation further and document the repeated issue. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
LG 4.1 the best
This washer does not use much water to wash. I had to get use to that but I notice the clothes are really clean. The machine runs really quiet and does a great job. I would hightly recommend this LG washer. But be patient, you got to get use to little water usage. It's excellent.