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Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator for
LG 4.1 cu. ft. Top Load Washer With Agitator
3.9 out of 5 stars
stars415 ratings414 reviews
  1. 5 stars59% (243)
  2. 4 stars14% (60)
  3. 3 stars5% (20)
  4. 2 stars6% (23)
  5. 1 star17% (69)
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Showing 271-280 of 414 reviews
Oct 10, 2023
mrtoddly
2 out of 5 stars review

The only wash options are: Wash Dry, or Wash Wet

[This review was collected as part of a promotion.] The theme here is, when smart technology is dumb. My biggest beef is that this model is supposed to save water, but it only gives you two options: "wash" your load, regardless of its size, with 2.5 gallons of water, or choose Deep Fill which fills the tub up entirely. There are no middle options. Apparently smart technology means taking away options from us dumb consumers. The result is that most loads of laundry will not even get wet, much less clean, if you try to wash it with 2.5 gallons of water. Or, every load will use the maximum amount of water. Consequently, small loads quickly turn into large loads just so you don't feel like you're wasting the full tub of water. There is no middle ground and absolutely no logic here. It is as if this machine was designed by people who still have their mothers doing their laundry, and have never washed a load in their life. Watching the machine agitate perfectly dry clothes as if it is doing anything constructive, is just sad. If a refund or exchange were possible, I'd take it in an instant.

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
reply from LG US Support

Hello there! We are sorry to hear that the LG Top Load Washer fell short of expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will be the key to making the necessary improvements to our products in the future. ~Rita

Sep 15, 2024
Charlotte1
1 out of 5 stars review

[This review was collected as part of a promotion.] I have purchased many higher end LG products and been very satisfied. For that reason I felt good about purchasing the base LG washer for a rental property. This machine doesn’t clean. I have pulled clothes out with not just stains but actual dirt still there. Very unhappy wouldn’t recommend

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
reply from LG Digital Care Team

Hey there Charlotte! We'd be happy to help you get your LG top-load washer to clean your clothes again so you can enjoy it as much as your other LG products. This link (http://spr.ly/6420oGBYw) offers different troubleshooting tips such as adjusting load size, using different cycles, and more to help ensure that your clothes are cleaned after every wash. If they still are not getting cleaned, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Jul 14, 2024
lilliangel
5 out of 5 stars review

Quiet!!!

[This review was collected as part of a promotion.] This LG washer is a great appliance. I only wish it had a 'soak' feature but I've worked around that. It has had to have a repairman out twice for the top loader door noise but doesn't affect the mechanics of it. The second repair will be made 7/18/24 so hopefully that will be the end of the 'snapping noise' that I feared may eventually be a bracket break. It's quiet-a major plus-runs smooth.

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
Jun 16, 2024
Uofmmom
5 out of 5 stars review

Awesome washer

[This review was collected as part of a promotion.] I bought this washer over a month ago and I LOVE IT!!!!Didnt realize all the features that came with the washer, to be homest I just needed a washer and this one wash on sale. When i finally got it and opened it, it was more than I expected.

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
Jun 24, 2024
glow2121
5 out of 5 stars review

Great washer!

I have had my washer 2 month now, Am very happy I chose this washer. Its very quiet and how it balances the before putting water is great. Its easy to use. I have had know problems using it. The tube is very tall so if you under 5ft it could be problem getting clothes out of the bottom.R

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
Jul 15, 2024
LMH825
2 out of 5 stars review

LOUD!!

Very sad with how loud it is. When you live in an apartment building, you don’t want it loud every time you do laundry. It sounds like a jetliner taking off when it goes into rinse and drain mode. I also had a rubber hose on my old machine and when they replaced it with the new hoses, they gave me a flexible plastic hose so I think that adds to the noise, also it doesn’t fill up with enough water. Also, I was told I would be able to operate it from my phone. Once I got home, it tells me this machine is not compatible. Overall, I am very disappointed, For an LG, I expected much more! I do love the see-thru top!

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're unhappy with the noise level of your LG washer (WT6105CW). I can imagine how frustrating it must be to have a machine that's as loud as a jet taking off every time it goes into rinse and drain mode. As someone who lives in an apartment building, you want a quiet and peaceful environment, and it's unacceptable that our product is not meeting those expectations. I also want to acknowledge your concerns about the new hoses being made of flexible plastic, which may be contributing to the noise issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Aug 28, 2024
Anonymous
4 out of 5 stars review

Good features

Our machine is 6 months old and we are pleased with its operation. WE did have some problems at the outset but they were resolved by the LG agent. If you push the hood lock button the washer will not operate any function. This was covered in the manual but possibly not explicit enough. The other problem was caused by the installer by not leaving enough slack in the hose.

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
Jul 13, 2024
Papa
4 out of 5 stars review

Had the washer for over a year, performs great. The deep fill option is great for when you have work clothes, for people not sitting behind a desk, and you need a deep clean. This replaced a front load that we previously own but the control board went on, cheaper to replace than repair after 15 years.

Review from lg.com/ca
Helpful?35S5ZQFQAD3P13880017114
reply from LG CareQ

Dear LG customer, Thank you for letting us know about your good experience and it is really heart whelming to hear that you are enjoying to use one of our popular models back in the days. We truly appreciate your time.

Jun 23, 2024
Rob7979
1 out of 5 stars review

Poor quality

This product is probably the worst. The washing machine restricts the water to a trickle and it takes forever for the washer to fill up. I'm not having problems with the mother board. It sometimes doesn't recognize laundry is in the washer. There is a problem with the weight sensor. If the load is to light or heavy, it will not wash. It will go into a beeping mode and you have to switch it to several different cycles to complete a load of clothes and hours invested in completing a load of laundry if it even allows. Best advice, stay away from this model.

Review from lg.com
Helpful?35S5ZQFQAD3P13880017114
reply from LG

Hello there. Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with the LG WT6105CW washing machine. Your feedback is important to us. It sounds like there may be several issues affecting the performance of your washer. One troubleshooting step you can try is to ensure that the water inlet hoses are not kinked or obstructed, which could restrict water flow. Additionally, check the weight distribution of the load to ensure it is balanced. If the problem persists, please send us a private message on Social Media @LGUSSupport with your contact and product details, and we'll be happy to assist further. We appreciate your patience and apologize for any inconvenience this has caused. —Renzo

Aug 27, 2023
Debb
5 out of 5 stars review

Hard for short person to remove laundry

Got this machine for my Mom. She loves how quiet it is and easy to use, however she is 5'2" tall and cannot reach all items out of this machine. She uses a step stool to get laundry out. SO if you or someone you know is short or uses a wheel chair they will need assistance to remove items after they have been washed.

Review from lg.com/ca
Helpful?35S5ZQFQAD3P13880017114