[This review was collected as part of a promotion.] The theme here is, when smart technology is dumb. My biggest beef is that this model is supposed to save water, but it only gives you two options: "wash" your load, regardless of its size, with 2.5 gallons of water, or choose Deep Fill which fills the tub up entirely. There are no middle options. Apparently smart technology means taking away options from us dumb consumers. The result is that most loads of laundry will not even get wet, much less clean, if you try to wash it with 2.5 gallons of water. Or, every load will use the maximum amount of water. Consequently, small loads quickly turn into large loads just so you don't feel like you're wasting the full tub of water. There is no middle ground and absolutely no logic here. It is as if this machine was designed by people who still have their mothers doing their laundry, and have never washed a load in their life. Watching the machine agitate perfectly dry clothes as if it is doing anything constructive, is just sad. If a refund or exchange were possible, I'd take it in an instant.

[This review was collected as part of a promotion.] I have purchased many higher end LG products and been very satisfied. For that reason I felt good about purchasing the base LG washer for a rental property. This machine doesn’t clean. I have pulled clothes out with not just stains but actual dirt still there. Very unhappy wouldn’t recommend

[This review was collected as part of a promotion.] This LG washer is a great appliance. I only wish it had a 'soak' feature but I've worked around that. It has had to have a repairman out twice for the top loader door noise but doesn't affect the mechanics of it. The second repair will be made 7/18/24 so hopefully that will be the end of the 'snapping noise' that I feared may eventually be a bracket break. It's quiet-a major plus-runs smooth.

[This review was collected as part of a promotion.] I bought this washer over a month ago and I LOVE IT!!!!Didnt realize all the features that came with the washer, to be homest I just needed a washer and this one wash on sale. When i finally got it and opened it, it was more than I expected.

I have had my washer 2 month now, Am very happy I chose this washer. Its very quiet and how it balances the before putting water is great. Its easy to use. I have had know problems using it. The tube is very tall so if you under 5ft it could be problem getting clothes out of the bottom.R

Very sad with how loud it is. When you live in an apartment building, you don’t want it loud every time you do laundry. It sounds like a jetliner taking off when it goes into rinse and drain mode. I also had a rubber hose on my old machine and when they replaced it with the new hoses, they gave me a flexible plastic hose so I think that adds to the noise, also it doesn’t fill up with enough water. Also, I was told I would be able to operate it from my phone. Once I got home, it tells me this machine is not compatible. Overall, I am very disappointed, For an LG, I expected much more! I do love the see-thru top!

Our machine is 6 months old and we are pleased with its operation. WE did have some problems at the outset but they were resolved by the LG agent. If you push the hood lock button the washer will not operate any function. This was covered in the manual but possibly not explicit enough. The other problem was caused by the installer by not leaving enough slack in the hose.

Had the washer for over a year, performs great. The deep fill option is great for when you have work clothes, for people not sitting behind a desk, and you need a deep clean. This replaced a front load that we previously own but the control board went on, cheaper to replace than repair after 15 years.

This product is probably the worst. The washing machine restricts the water to a trickle and it takes forever for the washer to fill up. I'm not having problems with the mother board. It sometimes doesn't recognize laundry is in the washer. There is a problem with the weight sensor. If the load is to light or heavy, it will not wash. It will go into a beeping mode and you have to switch it to several different cycles to complete a load of clothes and hours invested in completing a load of laundry if it even allows. Best advice, stay away from this model.

Got this machine for my Mom. She loves how quiet it is and easy to use, however she is 5'2" tall and cannot reach all items out of this machine. She uses a step stool to get laundry out. SO if you or someone you know is short or uses a wheel chair they will need assistance to remove items after they have been washed.