[This review was collected as part of a promotion.] Basically very disappointed. This washer does not agitate and move clothes properly. I am very curious as to what was ambiguous about noticing this flaw during the design and product development. It is extremely evident, looking at the clothes during the wash cycle that the clothes don’t move properly at all. What happened to quality control and trial and error. Does LG do anything about this to make up for a defective product? A recall should be absolutely done. What does one do when you can’t even find it ethical to sell it to another person?

[This review was collected as part of a promotion.] I bought this washer to replace another brand also named with "two letters". That washer gave out in only two years, so I was skeptical about buying another HE washer. I liked my washer from before, that lasted 15 years and had simple controls. A knob for load type and size, water temp and a start button! It cleaned as it should, period! I should have taken them with me when I moved! As I said, I bought this LG to replace the new but broken one of two years! Aesthetically the washer is great! The glass top really shows it off, the soft close feature is really nice too! The knobs are simple enough to use, and once you figure out how you want it to work for you, it does a great job washing clothes. It has a "bell chime" at the end of the complete cycle to let you know the clothes are done. It's super quiet, unlike the can opener grinding sound the other HE washer made! I think the trick is, at least for me, is to use the "deep wash" cycle for a normal load, this allows for what I consider to be a normal amount of water dispensed to wash appropriately. If you need to use say the "bulk load" cycle, then I would set the water to "deep fill". To me this allows enough water to be dispensed in order to cover the clothes and wash them properly. Also place/stack the clothes loosely and evenly around the agitator as it will turn and "weigh" the clothes for proper balance. You will need to use the dispensers for bleach, softner or detergent before closing the lid, because the washer won't start until the lid is closed and once the lid is closed, it locks! I like to use white vinegar in my rinse cycle to rid clothes of any residue. I have to put that in the softner dispenser and hope it ejects when it's supposed to. I've only used the washer 5 times now. I've washed towels, jeans and sheets during those times and have been happy with the results. All in all I'm pleased with this product, only time will tell if I will stay pleased! Follow the instructions, as it does seem like a lot to do just to wash clothes, but I think it is necessary to get good results. At this time I would certainly recommend this product to others, and I do apologize for the lengthy review! ;)

Regular cycle doesnt add nearly enough water, clothes dont even get fully wet, let alone submerged. Have to use extra fill. No matter how items are loaded, they are usually a tangled wad upon completion. Add the chiming!! What good is it to have a quiet cycle if the thing dings a million times trying to get cycle adjusted correctly (b/c detergent cant be loaded at start, empties immediately onto dry clothing leaving big residue blobs b/c again, not enough water is used). And the cycle done song! Forget if there is a small child (or anyone) sleeping, its alarm clock loud w/o adjustment. HATE it!

Very sad with how loud it is. When you live in an apartment building, you don’t want it loud every time you do laundry. It sounds like a jetliner taking off when it goes into rinse and drain mode. I also had a rubber hose on my old machine and when they replaced it with the new hoses, they gave me a flexible plastic hose so I think that adds to the noise, also it doesn’t fill up with enough water. Also, I was told I would be able to operate it from my phone. Once I got home, it tells me this machine is not compatible. Overall, I am very disappointed, For an LG, I expected much more! I do love the see-thru top!

[This review was collected as part of a promotion.] I have purchased many higher end LG products and been very satisfied. For that reason I felt good about purchasing the base LG washer for a rental property. This machine doesn’t clean. I have pulled clothes out with not just stains but actual dirt still there. Very unhappy wouldn’t recommend

This product is probably the worst. The washing machine restricts the water to a trickle and it takes forever for the washer to fill up. I'm not having problems with the mother board. It sometimes doesn't recognize laundry is in the washer. There is a problem with the weight sensor. If the load is to light or heavy, it will not wash. It will go into a beeping mode and you have to switch it to several different cycles to complete a load of clothes and hours invested in completing a load of laundry if it even allows. Best advice, stay away from this model.

Had the washer for over a year, performs great. The deep fill option is great for when you have work clothes, for people not sitting behind a desk, and you need a deep clean. This replaced a front load that we previously own but the control board went on, cheaper to replace than repair after 15 years.

[This review was collected as part of a promotion.] I was prepared to dislike this washer as my old one has been with me since we purchased this house. I was a little confused with the operations instructions but luckily my grandson was able to make sense of them for me. I find that it cleans better with a lot less noise. I am able to wash my bedding and not make a trip to the laundry down the street. I admit I am not one for new technology but this time i'm glad I let my daughter talk me into this machine. So far so good.

[This review was collected as part of a promotion.] I've my new LG washer for about 3 months now and I am impressed by the technology and how far these things have come in recent years. I love that the washer has the ability to sense the load and will use only the amount of water that is necessary. I'm very pleased with my purchase!

[This review was collected as part of a promotion.] After a while having issues with my washer I decided I needed a new one and after much research I bought this LG washer. It is really something, washes amazing, the clothes are really clean. I love it.