Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forBeware
I was convinced this was the best washer on the market, but tell me why every single thing causes it to become off balance?! It’s so tiring. Every single thing. My old washer never once had a problem. It’s getting old. Can’t wash rugs, blankets, even sheets! So just beware!
Hey there! We appreciate your feedback. We want to let you know that we're here to help you with your washer and ensure it's running smoothly as soon as possible! Let's try troubleshooting steps like checking the load, leveling the washer, looking for any obstructions, and reducing the load size. It's important to note that unevenly distributing clothes can cause the washer to become off balance during the spin cycle. So, try rearranging the clothes to create a balanced load. Also, remember that if you consistently face off-balance issues, try washing smaller loads. Overloading the washer can lead to problems with imbalance. Take care! ^Anthony.
[This review was collected as part of a promotion.] We bought the set out of necessity, but I'd been hearing about the quality of LG for some time. Honestly, the price was also a deciding factor. We've been very pleased with the performance. It was quite an adjustment mentally because of all the features like adjustment and balancing loads. To sum it up, it works like a charm.
Hey there, thank you for taking a moment to share your experience with the 4.1 cu. ft. Top Load Washer with 4‑Way Agitator and TurboDrum Technology, model WT6105CW. We appreciate hearing how well the set is performing for your home. It’s great to know the washer’s load‑balancing features and overall ease of use are helping everything run smoothly. This model is built for reliable cleaning power and consistent performance, and we’re glad it’s working just as you hoped. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Good washer
I like this washer so far. The pros are that it is quiet, has a good balancing system, and you can wash a lot in one load. The cons are I dislike the normal setting, just not enough water to properly wash the clothes. So I have learned to use the Heavy Duty or the Deepwash. I have only had it a few months so can't comment on durability.
Hey there. Thanks for your feedback on your LG washer! We’re glad to hear you’re enjoying its quiet operation, balanced performance, and large load capacity. It’s great that you’ve found the Heavy Duty and Deepwash settings work best for your needs. With its quality and efficiency, you can count on it to continue making laundry easier for you. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! ^David
To much trouble. I just want my clothes washed in
I brought this a few months ago and have had nothing but problems with it. only used it a few times as it takes forever to wash clothes. After about 7 washes had to call it in to try to fix what was wrong. They gave me trobleshooting instructions over the phone, which took way to long and did not fix the problem. It's a brand new washer and should not be having problems. I wish We had bought a different brand. To many issues. and still not working right.
Hey there! Thank you so much for sharing this with us. We’re here to ensure that your LG washer is your ultimate laundry buddy, providing you with a fantastic experience for many years to come! So we can make sure you're taken care of, please private message us with your contact information, model number, and troubleshooting steps you've tried. We'll do everything we can to help you through this! ^Joslyn
Super loud!
[This review was collected as part of a promotion.] I thought by buying an LG I would get a nice machine. But it’s extremely loud. They gave me a plastic hose and removed my rubber hose. It does have a very nice drum. It doesn’t fill up with water correctly. Don’t recommend.
Hello there. We hear the issues you're experiencing with your MD08003678 washing machine. Your feedback is important to us, and we apologize for any inconvenience caused. The loud noise and water filling issues you've described are concerning. You may access this link: https://www.lg.com/in/support/product-support/troubleshoot/help-library/cs-CT20150045-20152102436296/. Regarding the hose replacement, we apologize if this change has affected your experience negatively. If you prefer the rubber hose over the plastic one, please let us know in your private message so we can address this concern. Please send us a private message on Social Media @LGUSSupport with your contact details and more information about your experience. Our team is dedicated to assisting you further and finding a resolution to improve your satisfaction with our product.—Mau
Makes laundry a pleasure
[This review was collected as part of a promotion.] After having my old washer and dryer for over 15 years it was time to upgrade to new machines. I love my new grey set of LG appliances. My clothes look cleaner and fresher. The little tune signaling the cycle is over is like music to my ears. The dryer works quietly and efficiently as well. I highly recommend LG!
Hi! What an exciting upgrade! We’re delighted to hear your new LG washer and dryer set is bringing fresh‑looking clothes, quiet performance, and that cheerful end‑of‑cycle tune that makes laundry day a little brighter. It’s wonderful knowing the LG units are stepping in perfectly after 15 years and earning your recommendation! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
No great features.
[This review was collected as part of a promotion.] I have no control over adding more water. All cycles should have hot water. Heavy duty cycle is way too long. My clothes were way more white. If I knew how this machine worked prior to buying it it would not. The dryer is nice. I quinge when it’s laundry time.
Hey there! We appreciate you sharing your experience with us about your LG top-load washer, including what's happening with the water level. We'd be happy to provide you with this link (https://tinyurl.com/2a79x22e), which offers troubleshooting tips to help adjust the water level for your washer. So we can look into what else is happening with your washer, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your washer, and we'll be ready to help! *Josh
WASHING MACHINE NOT UP TO MY STANDARDS.
My old washer died after giving me 42 YEARS of faithful service! I would have repaired it, but they no longer make parts for it. That forced me to buy a new machine. I'm a big fan of great LG products and have been for many years. But THIS washer is the exception to the rule! The first load of laundry I did, I used the "Normal" cycle. There was not enough water in that tub to even thoroughly wet all the clothes! I had thrown a scoop of OxyClean in and when the clothes came out, they had OxyClean all over them! I had to re-wash the entire load and wound up using the "Deep fill" cycle in order to get enough water to even do the load. Such a DISAPPOINTMENT.
Hello there. Thank you for sharing your feedback with us regarding the LG Washer WT6105CW. We appreciate your loyalty to LG products over the years and understand your disappointment with your recent purchase. Your experience is important to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions and provide you with assistance. ^Sam
MY LG WASHER IS A LEMON
THIS WASHER IS TERRIBLE. I HAVE USED THE WASHER LESS THAN 10 TIMES AND THE TEMPERATURE SENSOR IS MESSED UP IN THE WASHER. CALLED TO GET THE WASHER EITHER REPAIRED OR GIVE ME MY MONEY BACK. TECHNICAN CAME TO THE HOUSE AND THE PART IS UNAVAILABLE. HAD TO WAIT 48 HOURS TO FIND OUT THEY STILL WILL NOT GIVE ME AN AUTHORIZATION TO GET MY REFUND TO FIND OUT THE PART IS AVAILABLE THEY SAY (I DON'T BELIEVE IT) ONLY TO BE TOLD THAT HAVE TO WAIT ANOTHER 24-48 HOURS FOR SOMEONE TO CONTACT ME TO GET THE REPAIR COMPLETED. I SPENT MY HARD EARNED MONEY TO PURCHASE A WASHER THAT HAS BEEN USED LESS THAN 10 TIMES. I AM GETTING THE RUN AROUND FROM LG BECAUSE THEY DON;T WANT TO GIVE ME MY MONEY BACK. THEY WANT ME TO WAIT ALL THIS TIME AND IT IS FRUSTRATING. NOBODY HAD TO WAIT THIS LONG TO GET MY MONEY! A BRAND NEW WASHER SHOULD NOT BE HAVING SUCH ISSUES!!!!!!
Hey there. Thank you for leaving us a review on your washer. This isn't the kind of experience that we wish for you to have and would like to do whatever we can to give you an update on your refund. When you get the chance, please send us a private message on social media @LGUSSupport and let us know your contact details, as well as your model and serial number. ^Anthony
Caveat Emptor
I have never hated an appliance before, but here we are. This machine is maddening. Even when you manage to get a usable amount of water into it (you'll have to learn some work-arounds) the agitator still doesn't pull the clothes from the back toward the agitator and down to the floor. Instead however the clothes are loaded, is the same way they'll come out. In other words, there is no cycling of the clothes from top to bottom. So whatever is next to the agitator gets all the action, whatever is against the drum just gets sloshed back and forth a little. Even on the deep wash cycle, I've seen clothes against the drum that don't get fully wet. This is the most over-engineered piece of junk I've ever had the misfortune to purchase.
Hi there. Thank you for sharing your experience and feedback on the LG Washer (WT6105CW). We understand how important it is to have a reliable appliances that function properly, so your feedback is essential in helping us enhance our products. Please feel free to reach out to our LG CareQ Team at 1-888-542-2623, so we can discuss your experience and find a solution.