Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forGreat
Everything about this has been great. Delivery was a breeze 10 min.they took the old one out and hooked up new washer in 10 min. guys were friendly The washer is so quiet water saver,read instructions if you don't think there is enough water but it knows what it's doing.
Does Not Clean
[This review was collected as part of a promotion.] The biggest issue with this washer is that it does not clean the laundry, the load comes out filthy regardless of load size or wash setting, even after multiple washes. And it does absolutely nothing to get stains out. Also the detergent dispenser holds water and needs to be drained after each load. And finally it has an incredibly high pitched sound throughout the entire wash. None of these issues are due to damage of the washer nor improper install, it is simply a poor product.
Hey there. Thank you for taking the time in leaving a review on the 4.1 cu. ft. Top Load Washer with 4-Way Agitator® and TurboDrum™ Technology. We still want to ensure that you get the proper assistance towards this and grab your feed back towards this. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Anthony
Awful Machine - nothing but problems
Absolutely terrible. First, running a load, it wouldn’t drain and started blinking like crazy, after it said it was complete, the clothes would come out dripping wet, I was ringing out the clothes of water. I would try again. 4 hours later and same thing. I ended up unplugging washer with all clothes on there and running another load and after 6 hours, bingo! Then, it did the below (see images) with the detergent and ruined this towel. Absolutely awful machine
Hey there Joey! We always want you to have the best experience with your LG washer so your clothes can always come out clean and stain-free. This link (https://tinyurl.com/2db9ueal) offers tips to help drain your washer unit so your clothes don't come out soaked after being washed. As for the detergent leaking onto your laundry, we recommend checking that the dispenser is not overfilled and to see if there is no damage to the dispenser. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further with you! *Josh
LG Washer
[This review was collected as part of a promotion.] I purchase this washer in May of 2024. In six months it broke down. Had to call for a repairman. Like the fact that the washer is very quite. Hope we don't have anymore problems. Glad I purchase the extended warranty.
Hey there. It's great to hear you appreciate how quiet the LG washer is. It’s frustrating to have issues so soon after purchase, but it's good that you have the extended warranty for peace of mind. Hopefully, the repair resolves everything and you can enjoy your washer without further problems! If you need us just send a private message on social media @LGUSSupport with your contact information so that we can look into your case. We're always here to help. ^ Diego
Worst Purchase Ever
Worst Purchase ever. Bought this for my bed and breakfast. Items do not get clean no matter what setting I use. I've contacted LG numerous times with no resolution. When the wash cycle is over, some of the clothes are still dry because they are never fully submerged. It has a large capacity The water level never gets high enough to submerge all the clothes. Complete waste of money, going to have to buy a new washer.
Hi there. Thank you for sharing your experience with us. We understand that your LG WT6105CM washer is not cleaning your items effectively, and that some clothes remain dry after the wash cycle, which can be quite frustrating. Your feedback is important, and we would like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. As a troubleshooting step, we recommend using the "Deep Fill" option if your model has it. This setting allows for a higher water level, which can help ensure that all clothes are fully submerged and receive adequate washing. Additionally, make sure that the load size is appropriate for the washer's capacity, as overloading can prevent proper washing. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience as we work to resolve this matter.—Mau
Is this normal?
It’s good to have clear lid on top. Is it normal that the partial top of the load doesn’t get wet with normal cycle? Generally, only the cloth along the agitator is like washed but the rest floats on the same spot and hardly rotates. It says “Deep Fill option allows you to add extra water to any cycle with the touch of a button, but “normal” cycle doesn’t get Deep Fill, the machine cancels that function, so I have to choose the option from other cycles. Spin is good.
Hello! With HE cycles, it's normal for the washer to not submerge the entire load, but the agitator should be shuffling everything around to ensure every article gets washed. We've attached a link with more info below, and if the steps there don't help, please be sure to reach out with the second link! https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-washing-laundry-is-not-clean-CT00000305-20153067419949 https://www.lg.com/us/support/contact ^Ian
Awful washer- SAVE YOURSELF THE TIME- DON’T BUY!
If I could give this a zero star rating, I would. Absolute worst washer we have ever owned. The intake filter constantly backs up and we have to pull it off and clean it. The drain pump just broke and they told me when they came to look at it that the serial number is registering to a “carburetor” and not a washer and that it would take 1-2 weeks to even find the part, never mind coming back to install it.
Hello, there. Thank you for sharing your experience with us. We're sorry to hear that the LG WT6105CW washer has not met your expectations and that you've encountered issues with the intake filter and drain pump. Additionally, we understand your frustration with the part identification and the delay in service. Your feedback is important, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to resolving these concerns for you. ^Sam
Great features
[This review was collected as part of a promotion.] I bought this on 08/20/24 and can honestly say that compared to the whirlpool washer I had this washer is amazing. My clothes actually come out clean instead of half washed. Would recommend to anyone. My next purchase will be a dishwasher.
Hi, Carol. Thanks for sharing your experience with the LG Washer (WT6105CW) model. It’s great to hear how much cleaner your laundry has been coming out — that wash system is designed for strong, consistent performance, and it’s wonderful knowing it’s been such a big step up from your previous washer. Love that you’re already thinking about adding an LG dishwasher next. For more guidance, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Juvy #LifesGood ❤️
TERRIBLE WASHER! I GOT A LEMON!
I got the 4.1 cu ft top load washer March 2024. I am NOT happy with it. On all modes except Deep Fill the water is 1-2 inches deep and does not cover the clothes! The clothes will not get clean if water and soap do not cover the clothes. The clothes won't get clean if they're dry on the top of the load. I understand it's supposed to use less water, but not this low! Everyone who sees it or I tell about it agree, not enough water!
Hello there. We're sorry to hear about the concerns you've encountered with your LG top load washer unit WT6105CW. Your satisfaction is important to us, and we understand your frustration with the water level not covering the clothes adequately during the wash cycle. If you haven't already, please send us a private message on our social media platform via @LGUSSupport with your contact information and any relevant details about your situation. Our team will do our best to assist you further and address the concerns you've raised regarding the water level in your washer. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to address your concerns. -MC
Great Features
[This review was collected as part of a promotion.] Easy to operate. I like the see thru glass. The short wash dial. And it saves me money on using less water & detergent too. I am still testing on how much detergent to use. The spinning of my clothes that helps me use much less time in partly drying in the dryer. As long it helps me conserve, time & money.