[This review was collected as part of a promotion.] Bought with a dryer for a matched set, so far very happy with both units

[This review was collected as part of a promotion.] I love it cleans my clothes great. I would recommend this

I like this washer so far. The pros are that it is quiet, has a good balancing system, and you can wash a lot in one load. The cons are I dislike the normal setting, just not enough water to properly wash the clothes. So I have learned to use the Heavy Duty or the Deepwash. I have only had it a few months so can't comment on durability.

[This review was collected as part of a promotion.] This LG washer is a great appliance. I only wish it had a 'soak' feature but I've worked around that. It has had to have a repairman out twice for the top loader door noise but doesn't affect the mechanics of it. The second repair will be made 7/18/24 so hopefully that will be the end of the 'snapping noise' that I feared may eventually be a bracket break. It's quiet-a major plus-runs smooth.

Our machine is 6 months old and we are pleased with its operation. WE did have some problems at the outset but they were resolved by the LG agent. If you push the hood lock button the washer will not operate any function. This was covered in the manual but possibly not explicit enough. The other problem was caused by the installer by not leaving enough slack in the hose.

Just had this delivered. Got to washing the first load only to find that it doesn't have a Soak Cycle. What? What Washing machine doesn't have a way to soak your clothes? I mean really? Also, the issue with enough water to cover the clothes is true. Seriously. No way to add water either. What a piece of junk. (LOL, their profanity filter recognizes three letter acronyms).

[This review was collected as part of a promotion.] I bought this washer to replace another brand also named with "two letters". That washer gave out in only two years, so I was skeptical about buying another HE washer. I liked my washer from before, that lasted 15 years and had simple controls. A knob for load type and size, water temp and a start button! It cleaned as it should, period! I should have taken them with me when I moved! As I said, I bought this LG to replace the new but broken one of two years! Aesthetically the washer is great! The glass top really shows it off, the soft close feature is really nice too! The knobs are simple enough to use, and once you figure out how you want it to work for you, it does a great job washing clothes. It has a "bell chime" at the end of the complete cycle to let you know the clothes are done. It's super quiet, unlike the can opener grinding sound the other HE washer made! I think the trick is, at least for me, is to use the "deep wash" cycle for a normal load, this allows for what I consider to be a normal amount of water dispensed to wash appropriately. If you need to use say the "bulk load" cycle, then I would set the water to "deep fill". To me this allows enough water to be dispensed in order to cover the clothes and wash them properly. Also place/stack the clothes loosely and evenly around the agitator as it will turn and "weigh" the clothes for proper balance. You will need to use the dispensers for bleach, softner or detergent before closing the lid, because the washer won't start until the lid is closed and once the lid is closed, it locks! I like to use white vinegar in my rinse cycle to rid clothes of any residue. I have to put that in the softner dispenser and hope it ejects when it's supposed to. I've only used the washer 5 times now. I've washed towels, jeans and sheets during those times and have been happy with the results. All in all I'm pleased with this product, only time will tell if I will stay pleased! Follow the instructions, as it does seem like a lot to do just to wash clothes, but I think it is necessary to get good results. At this time I would certainly recommend this product to others, and I do apologize for the lengthy review! ;)

Regular cycle doesnt add nearly enough water, clothes dont even get fully wet, let alone submerged. Have to use extra fill. No matter how items are loaded, they are usually a tangled wad upon completion. Add the chiming!! What good is it to have a quiet cycle if the thing dings a million times trying to get cycle adjusted correctly (b/c detergent cant be loaded at start, empties immediately onto dry clothing leaving big residue blobs b/c again, not enough water is used). And the cycle done song! Forget if there is a small child (or anyone) sleeping, its alarm clock loud w/o adjustment. HATE it!

I was convinced this was the best washer on the market, but tell me why every single thing causes it to become off balance?! It’s so tiring. Every single thing. My old washer never once had a problem. It’s getting old. Can’t wash rugs, blankets, even sheets! So just beware!

[This review was collected as part of a promotion.] it's ok. still trying to get use to it. the problems i'm having are 1. no soak cycle, 2. doesn't feel that there's enough water always using deep wash, 3. delay when pressing the start button, this is causing my wife to press it again which causes to cancel why she pressed in the first place. 4. do not understand why there's 2 different places to turn on deep wash.