Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forMember photos
Verified Purchase
MY LG Top Loader
[This review was collected as part of a promotion.] I bought my LG Top Loader, glass top August 9, 2023. This is my first experience with LG. The Washer is marvelous, large , very quiet. It's also easy to use and very effect washing clothes. The washer has a much larger capacity than my previous washer. LG was very helpful through the process at communicating and support if needed. I received several helpful emails from them. I also called regarding extended warranty service.
The washer will start but won't finish the load. Has 2 year warranty that LG and Sams Club won't honor. I called both companies and said only 1 year and hung up. Being a disabled veteran on a budget, this is shameful. DONT BUY, ITS HOT GARBAGE!!!
Hi, Herman. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to complete cycles reliably. When a washer starts but doesn’t finish the load, one helpful step is to check and clean the drain pump filter to ensure water can drain properly during cycles. A clogged filter can cause the machine to stop mid-cycle. For more help, visit https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232. If you still need assistance with warranty verification or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. We're here for you! Juvy
Worst customer service!
We bought a LG washing machine in November 2024. In July 2025 a piece of the door hinge broke. We contacted customer service and spoke to a very rude customer service rep. She kept telling us the machine was fine since an error code wasn't showing. After going round and round with her about still needing a repair man to come look at our broken henge, she sighed and told us if the tech came out and it wasn't a warranty issue, we would have to pay for a service call. The tech came out and had to order a new door for our washing machine. He came out on Aug. 5th and repaired the door. While he was repairing the door he moved the machine and hit the drain pipe under the machine causing it to come through the ceiling in our kitchen below. We have been going round and round with their off shore customer service trying to get the ceiling repaired. They keep telling us a "Presidential liason" will call us back in 24-28 hours and no one ever calls us back!!!! This is the worst customer service I have ever had to deal with!!!
Hi, Kathryn. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be repaired properly and for your home to remain protected during service. For the hinge issue, one helpful step is to regularly check that the washer door closes evenly and keep the hinge area free of detergent residue or buildup, as this helps reduce strain on the hinge over time. For more guidance, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with repair coordination or service follow-up, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
Doesn't provide enough water
I purchased the washer online wanting one that would fill with enough water to cover the wash load. From reading the reviews it seemed to be true for this washer. But no matter what selection I use for a wash (deep fill, etc) , the water does not fill at times to cover the wash. So again I have purchased another wash that doesn't provide enough water.
Hi, Patricia. Thank you for reaching out about your LG Washer (WT6105CW) model. We understand the importance of having a machine that provides the water level you expect. For this unit, one helpful step you can try is selecting Deep Fill and adjusting the Water Level option to High before starting the cycle. Additionally, make sure the Load Size is balanced and spread evenly—this model uses a sensor system that may limit water if the load is detected as too light or uneven. For more guidance, visit https://www.youtube.com/watch?v=dvytulIvLtM. We’d be glad to take a closer look and help you get the best performance from your washer. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy
I don't know what i like about it! I still havent recieved it! its been 3 weeks and still no washer! oh i get the run around froms Sams club, LG and now the delivery men also ! My advice is rent a u-haul and go pick it up yourself in Polk county! oh but for some reason they only have 1 of these washers in stock, just 1! its been 3 weeks of passing the buck! I want my washer !!!!
Hi, Denise. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to be delivered on time so you can begin using it. In the meantime, if you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 for updates on your purchase. Once your unit arrives, one helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you still need assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
A leap forward in washing!
[This review was collected as part of a promotion.] I recently replaced my Sears washing machine with a new LG washer,and I couldn't be more pleased with my purchase. The hi-tech LG was a revelation in how advance and automatic my new washer operates. The touch controls are easy to use, and all cleaning products are automatically dispensed. My clothes come out squeaky clean
Hey there! Sounds like your new LG washer is a game-changer! The advanced features and automatic dispensing must make laundry so much easier. Glad to hear your clothes are coming out squeaky clean—enjoy your upgraded washing experience! ^ Diego
DINGY clothes
WORST MACHINE EVER!! Takes entirely too long to wash (roughly 2hrs before it finishes) and clothes are STILL DINGY!! I DEFINITELY NEVER RECOMMEND.
Hi. We appreciate you sharing your experience with your LG WT6105CW Washer. We recognize the situation you have faced with the cycle durations and the cleaning results of your unit. To help improve washing efficiency and performance, we recommend using the correct amount of high-efficiency (HE) detergent, selecting the appropriate cycle for your fabric type, and avoiding overloading the drum. You can explore the full range of settings and optimization features by visiting https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW?srsltid=AfmBOoquAV85w0KWk39pENlYF-oV0VmbjWO-ybCztSEg6JfzR_SPUGt0. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Satisfied with washer
I am happy with the washer. Efficiency, capacity and cycles are good. Vibration and noise are much less than all of my previous washers.
Hello! Always great hearing when an LG Washer is pulling its weight — smooth cycles, solid capacity, and quieter operation than past machines is exactly the kind of upgrade we love to see making a difference. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James
Noisy door
Door noise when opening . Sounds like spring inside door is open.
Hi there, Hanks! Thanks for letting us know. We appreciate the heads‑up on the door noise, and we’ll share your note with our product team. If you’d like help getting that checked out, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich
I'm miserable with it not enough information to do laundry for me!!! I love my dryer. I'm going to get my Samsung fixed %26 get rid of it. !!?
Hi, Joyce. Thank you for sharing your review of the LG Washer (WT6105CW) model. We hear your feedback regarding the learning curve and cycle information provided by the washer. We want to ensure you get the absolute most out of your laundry pair. For smoother laundry routines and a better understanding of cycle operations, we suggest these tips: (1) Connecting your washer to the ThinQ app via Wi-Fi offers a detailed digital display on your smartphone. The app explains each cycle, sends real-time progress alerts, and lets you download specialized cycles for different fabric types. (2) Utilize the Cycle Guide: The Normal cycle is fully automatic, using sensors to detect load size and optimize water levels. For bulkier items, selecting the Deep Wash or Bedding cycle will increase water usage. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW. If you’d like us to walk through the best settings for your laundry style, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Juvy