Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forMember photos
Verified Purchase
Great price very good washer.
[This review was collected as part of a promotion.] So far I am very pleased with my washer. I would like to clearer instructions or videos on using the digital controls. The manual does not give good instruction how to change the various settings to what I want to use.
Verified Purchase
Great washer
[This review was collected as part of a promotion.] It an excellent washing machine for my needs. Like that it auto corrects the amount of water needed per cloths load. Could do without the tune at the end of the load, but can live with that. Overall a good pick.
Verified Purchase
I am so happy with my new LG washer. I Was very worried when I bought it, because I didnt want an HE washer and ordered it by mistake. That mistake turned out to be great. This washer is the best I have ever owned. It cleans very well, with very little water and detergent.It spins so well that it takes very little drying time.
Worst customer service!
We bought a LG washing machine in November 2024. In July 2025 a piece of the door hinge broke. We contacted customer service and spoke to a very rude customer service rep. She kept telling us the machine was fine since an error code wasn't showing. After going round and round with her about still needing a repair man to come look at our broken henge, she sighed and told us if the tech came out and it wasn't a warranty issue, we would have to pay for a service call. The tech came out and had to order a new door for our washing machine. He came out on Aug. 5th and repaired the door. While he was repairing the door he moved the machine and hit the drain pipe under the machine causing it to come through the ceiling in our kitchen below. We have been going round and round with their off shore customer service trying to get the ceiling repaired. They keep telling us a "Presidential liason" will call us back in 24-28 hours and no one ever calls us back!!!! This is the worst customer service I have ever had to deal with!!!
Hi, Kathryn. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be repaired properly and for your home to remain protected during service. For the hinge issue, one helpful step is to regularly check that the washer door closes evenly and keep the hinge area free of detergent residue or buildup, as this helps reduce strain on the hinge over time. For more guidance, visit https://www.lg.com/us/support/product/lg-WT6105CW.ABWETUS. If you need further assistance with repair coordination or service follow-up, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
The washer will start but won't finish the load. Has 2 year warranty that LG and Sams Club won't honor. I called both companies and said only 1 year and hung up. Being a disabled veteran on a budget, this is shameful. DONT BUY, ITS HOT GARBAGE!!!
Hi, Herman. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to complete cycles reliably. When a washer starts but doesn’t finish the load, one helpful step is to check and clean the drain pump filter to ensure water can drain properly during cycles. A clogged filter can cause the machine to stop mid-cycle. For more help, visit https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232. If you still need assistance with warranty verification or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. We're here for you! Juvy
I don't know what i like about it! I still havent recieved it! its been 3 weeks and still no washer! oh i get the run around froms Sams club, LG and now the delivery men also ! My advice is rent a u-haul and go pick it up yourself in Polk county! oh but for some reason they only have 1 of these washers in stock, just 1! its been 3 weeks of passing the buck! I want my washer !!!!
Hi, Denise. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT6105CW) model to be delivered on time so you can begin using it. In the meantime, if you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 for updates on your purchase. Once your unit arrives, one helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you still need assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
Still not fixed
It stopped agitating one month after I received my washer
Hi. We appreciate you sharing your rating and feedback regarding your LG Top Load Washer, model WT6105CW. We recognize your shared experience with the agitation cycle on your new unit. To help restore proper washing motion, we suggest performing a quick power reset by unplugging the washing machine from the wall outlet, pressing and holding the Start/Pause button for five seconds, plugging the unit back in, and trying a new cycle. Additionally, ensuring that the wash load is evenly balanced and not packed too tightly allows the agitator to sense the load size and move freely. For further guidance on diagnosing drum and agitation movement, please refer to our support article at https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000?srsltid=AfmBOoofslJHE_KbvypWGG_1tUcT5CWMsHiJ-7r2NOAFvYKmSDduCMJG. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Verified Purchase
does not wash clothes good, does bot spin good, takes a long time to wash on deep load.
Hello there. We appreciate you reaching out and sharing your experience. We understand your point of view regarding the performance of your LG WT6105CW.<br /><br />For tips on how to optimize your washer's performance, including load size and cycle selection, please see our washing machine support page: https://www.lg.com/us/support/washing-machines. -Shae
Horrible service delivery
I am sure the product is great! However, I have not been able to use it since it was not connected at the time of delivery due to the "very young" men that were sent to deliver it had no idea what they were doing! So I still have my old washer that was supposed to be taken with them and I have the new washer that is not hooked up! I have not heard back from anybody about them finishing the job. I had to call and talk to someone yesterdayand the lady I spoke with barely spoke english and said they would be contacting me to get the reaming job scheduled and finished! I am so upset!!!!!
Hi, Melchorn. Thank you for sharing your experience with the LG Washer (WT6105CW) model. We understand how important it is to have your new washer set up and running smoothly, and we appreciate your patience during this process. We strive to provide exceptional services and ensure a smooth experience. <br /><br />To expedite the resolution, we recommend contacting Sam's Club customer service at 888-746-7726 for an update on the installation service. They should be able to provide you with more details and schedule the completion of the setup.<br /><br />In the meantime, please feel free to send us a private message on social media @LGUSSupport, and we can assist you in following up on this matter. Your satisfaction is important to us, and we want to ensure everything is taken care of. Thank you for your understanding. ^Juvy
A leap forward in washing!
[This review was collected as part of a promotion.] I recently replaced my Sears washing machine with a new LG washer,and I couldn't be more pleased with my purchase. The hi-tech LG was a revelation in how advance and automatic my new washer operates. The touch controls are easy to use, and all cleaning products are automatically dispensed. My clothes come out squeaky clean
Hey there! Sounds like your new LG washer is a game-changer! The advanced features and automatic dispensing must make laundry so much easier. Glad to hear your clothes are coming out squeaky clean—enjoy your upgraded washing experience! ^ Diego