Contrary to many reviews the safe arrived in perfect condition, no dents or scratches. Instructions were easy to follow and I soon entered my own code. We loaded it with our trust documents, contents of our safe deposit box, and other valuables, ready for the movers to move us to Arizona. We like that the safe is heavy enough to discourage most would-be thieves without having to be bolted to the floor.

Great safe, I did a much needed 35-year upgrade. My old safe was too small and was not waterproof. I Love the digital keypad, very easy to open.

This was perfect in every way - fast, great price, quality product.

Great product. Fit by the bed perfectly for handguns.

Great size for all of our documents; wish container held hanging folders, it is a bit wider than a standard hanging folder.

The safe arrived with a big dent on the back & the handle was broken off. I called SentrySafe, they said they couldn’t replace the damaged safe but they could send me a clip to fix the broken handle. WHAT??? A clip to repair a broken handle? I purchased a new safe & it arrived damaged with the handle in the bottom of the box & you want to send me a clip to repair it??? What about sending me a safe with NO DENTS & the HANDLE IN TACT. SentrySafe wants to send me a clip? NO THANKS! I had to call Sam’s Club to request a refund. All I can say it WOW…

There were dents in the back of the safe. Also seen white scratches inside the safe (in the top). Also there was a empty ziplock small cover that was in open. I guess it supposed to be the safe locks. Safe locks seen in top rack without any cover, may be it was someone opened it and I got the opened/returned safe ? not the new one?? This is not good at all. Also the keypad doesn't open right after the code, I need to enter 3-4 times to open the safe. Safe locks to move it from unlock to lock, lock to unlock is so tight that its not easy to turn it. Its a heavy box, I don't know how I can return it to the store? but I need refund for my product.

Ordered online and when arrived the handle was already broken. The handle is not sturdy at all, seems to be made of hard plastic layered with plastic coating. Doesn't look like the handle would last long at all if someone where to pull down hard on it or just wear out within a few months.

Caution, Do Not Order This Online

Bought this safe, Put new batteries in, but wouldn’t work. Called Sentry was told batteries need to be brand new and would have to be replace every 6-8 months. High maintenance.