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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,946)
  2. 4 stars18% (1,995)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (524)

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Showing 41-50 of 10,379 reviews
Dec 20, 2022
Reviewer name: Betty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Great resolution and ease of setup. Just what I was looking for to upgrade our smaller TV in the living room. We've had our Samsung TV for 13 years so when I saw the great price, I knew it was time. The smaller TV was moved to the spare bedroom for my father-in-law as it still works great!

Helpful?3V8BU16WBLTL13878902648
Jun 13, 2021
Reviewer name: Ed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Samsung 65" TV

The TV had a damaged screen.. A large water mark was in the top right corner.......about 18" by 9". There was no damage to the box. Therefore this had to have been done at the assembly plant, not any fault of Sam's Club. The return was very easy. No questions asked with many apologies for my inconvenience.

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Jan 14, 2023
Reviewer name: Derrald
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Product satisfaction

We love the picture and the clarity. The apps it has in it are great we use them all and enjoy quite a bit on Samsung TV. Added the Samsung sound bar and sub great sound when watching movies or sports. We are very happy with our purchase the TV we had before this was also a Samsung had it for 9 years something went wrong but got it fixed for under 250 and gave it to our granddaughter. Thanks for a great product keep it up

Review from Samsung Canada
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Dec 2, 2022
Reviewer name: Kevin
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Why did I switch brands

I replaced my 55" Vizio with this Samsung. Setting it up was a pain because it wouldn't connect even though I have strong wifi. The sound and picture are both good, better than the Vizio, but that TV was about 4 years old. What I really dislike about this is the remote. Most everything that I use on the remote is toward the bottom, which makes it uncomfortable to hold. It's also hard to see in dim light. Another dislike is the way it is set up to begin with. Maybe I was too comfortable with Vizio's set up, but Samsung seems to be more difficult to navigate. I'm hoping that I will get used to this and enjoy it.

Helpful?3V8BU16WBLTL13878902648
reply from Samsung

Hi Kevin,Thank you for your purchase and feedback on the TU700D TV. Your feedback is important to us and will be shared with our internal product teams. I have a few recommendations that may improve your experience. First, let's make sure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, to learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. I hope these tips help. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Jul 9, 2021
Reviewer name: El Sasquatch Larry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth the money, Buy it!

Has a beautiful picture, pretty user friendly. No issues with it at all. I had read some reviews on this before buying and the only annoyance I would agree about is the lack of a backlighting on the remote. The picture quality and the speakers are extremely good compared to others I have looked at

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Jun 29, 2022
Reviewer name: Ndare
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Greta quality sound and picture for the average person. Love the interface and easy to use menus. Remote lags but only if you start using it as soon as the tv is on. Give it a few seconds then start pressing buttons Less Bluetooth around, better remote performance

Review from Samsung Canada
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reply from Operations

Hi Ndare, thank you for the 5-star review! We’re delighted to see that you're satisfied with your Samsung Smart TV. ML

Jan 31, 2023
Reviewer name: TanGo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing tv without breaking the bank

Easy set up and everything I want in a new tv. Amazing picture (has 4 different settings and I was happy to have the “movie” setting and great sound. Remote is easy to navigate because it makes sense. Added all of the many apps I wanted and can quickly access them on the home page. I am very happy with my purchase and tv watching has become a joy again.

Review from Samsung Canada
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Jan 24, 2023
Reviewer name: Chris M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV, over complicated Bluetooth connections

Stunning picture quality. My apps load & view with no fuss. I'd love to give a 5 star rating, however, the need for THIRTEEN individual steps, via the TV remote to connect my S#ny bluetooth wireless headphones is abysmal. When I connect the same headset to my iP#d, all I do is power the headphones on & THAT is IT, the iP#d does the rest. You seriously need to improve on this.

Review from Samsung Canada
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May 2, 2023
Reviewer name: Percy H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great picture but very poor reliability

I have bought three of these TVs including one to replace the one that stopped working 2 weeks after it was mounted. I have one of my bedroom that still works and I love it so I cannot give it zero Stars but a television ceasing to work 2 weeks after it was hung his totally inappropriate. I have had Samsung televisions in the past and have never had these kinds of issues. Sam's is working the return but I will tell you if you are somebody who works everyday it's going to be difficult because their company that is supposed to handle the shipping of your TV back only wants to do it during the week. That is really an inconvenient thing if you have a full-time job

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May 27, 2023
Reviewer name: Johnny D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good image, wobbly feet

Crisp, vivid image, easy plug and play functionality... but wobbly feet. The image quality if fantastic, as is the size- feels like the sweet spot for most living rooms. The smart-tv functionality is great, but absolutely no Plex functionality - you have to connect your phone or other device via bluetooth to run it. Minor annoyance, but an annoyance nonetheless. The 2 sets of feet are really wobbly. Painfully wobbly. This is the biggest downside to this otherwise great tv. Even on a very stable tv desk or furniture, your tv will move and sway with every bit of vibration in your room. If you are in a concrete floored room, you should be ok, but otherwise be aware.

Review from Samsung Canada
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