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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 31-40 of 10,372 reviews
Oct 30, 2022
Reviewer name: MWG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Definitely not what I expected

I wanted a great picture and rapid refresh rate. I did get that, but I also got the LG proprietary package that controls the entire system and won't work unless I consent to full accessing of my viewing choices. Additionally, it doesn't have the Roku operating system. SO, in short, I simply paid a lot of money for a good TV monitor. I have my portable Roku attached via one of the HMDI ports and my Dish in another and use those independently of the proprietary operating system of the TV. I gave it 2 stars for the picture quality, the sound system is worse than the 2005 Samsung that it replaced.

Helpful?3V8BU16WBLTL13878902648
reply from Samsung

Hi avr, We appreciate your feedback on the Samsung TU700D's User interface, picture quality, and sound system. Please know we are here to help and have a few things that may help improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, I recommend adjusting the below settings to improve your picture and sound.Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound ModeYou can also customize the sound with Expert Settings by going to Settings > Sound > Expert SettingsI hope this helps you enjoy your experience.If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Dec 6, 2020
Reviewer name: DanG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great tv and very nice picture quality.

I am no professional tv watcher, but I spend more time than necessary in front of it. My wife and I are very impressed with the picture quality of this tv. Very close to real life. It is almost like looking out the window, and viewing the world. I am sure there are people that are more into the visual experience of television that will find this not as remarkable as we do, but for the average viewer, I believe this is a great choice. I was considering the QLED, but I am very satisfied with this TV. And saved a few hundred dollars.

Helpful?3V8BU16WBLTL13878902648
May 8, 2022
Reviewer name: Obiageri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Product Feature with exact experience

I got this TV recently and as against the reviews I have read about it, I was wowed. Not only is this product the exact description and experience, I get to enjoy a seamless and easy to understand functioning from it. I don't have to read a manual or a book to use this amazing box. It just comes to me and I love it everyday. If you can get this, please do and have the best feeling of a television experience.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Obiageri! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Mar 9, 2022
Reviewer name: Na
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glad i made the purchase.

Great price for the size Crystal clear. There was one day 4 days after the purchase when i turned it on and the picture looked really funny and the colors were not clear but it quickly straightened up. Had to turn it off and back on a couple times. But has not done it since and i also paired it with a samsung sound bar. Really happy with the purchase

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Aug 18, 2022
Reviewer name: Lisa M
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do Not Buy

The first tv had a black line from top to bottom. I returned it and a second tv was sent. That arrived and had a crack from side to side. Once we got it on there we're white lines under the crack. It wouldn't even connect. Needless to say I returned it and got a refund. We own many other Samsung tvs and never had a problem before.

Helpful?3V8BU16WBLTL13878902648
reply from Samsung

Hi Lisa M,We are very sorry to hear about your experience with the TU700D TV having cracks in the screen. Even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken.We understand how frustrating it can be to have to get a replacement, and we appreciate your patience. We appreciate you being a loyal Samsung customer. If there is ever anything we can do for you or if you have questions, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.We hope to regain you as a customer in the future. ~ Samsung Advisor

Apr 12, 2023
Reviewer name: Mitchydaily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not perfect

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed

Review from Samsung Canada
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Dec 15, 2022
Reviewer name: Gerard Siroski
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thought I had a Corvette and instead got aChevette

It is a nice Tv good picture, Works a little better once you get use to it, 1 downfall is the Usb port won`t work and with a closer look the little tab is broke, not very happy, trying to contact people now a day should be easy but not in this case, Plus Xmas is around the corner and I don`t want my Tv sitting for the next Mth or 2 in the shop, Tv wasn`t is 2 wks old when I first tried it,

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Gerard, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Sep 11, 2022
Reviewer name: retlawv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great tv and clarity

Great TV nice clarity, colour, black levels and good smart interface. Currently using as a computer monitor which provides me with clear typesets which was what my main purpose to the TV was. It replaces a 1080p Samsung which was also a good set but wanted clearer type. My old samsung was reliable and hope this one will be as well.

Review from Samsung Canada
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reply from Operations

Thank you, retlawv! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 16, 2023
Reviewer name: AlexeyG
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worse than my other 5-year old Samsung TV

Nice picture and functionality, but there were 2 things that my old 2018 Samsung TV was doing better: 1) It could play pretty much any video format. Now lots of my old videos do not play anymore. Usually it works the other way - newer TVs have more capabilities, not less. 2) We watch a lot of videos and movies using a USB stick. The old TV was doing a quick preview with several frames from the movie when you select a file. And if tit's a season with multiple episodes you could find the one where you stopped. Now it's one still image which cannot tell you much. And it's not playing from where you stopped watching last time anymore. The old TV did that! I've almost returned it, but it's pretty big, doesn't fit in my car and that was pretty much the only reason why I kept it. My whole family wanted to get some other TV instead.

Review from Samsung Canada
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Aug 24, 2023
Reviewer name: Valerie T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I LOVE Samsung!

Simply amazing! Amazing colour quality, sound and graphics! I LOVE my Samsung TV! I actually own 5 Samsung TVs in total in different rooms of my house and will continue to only buy Samsung TVs. Even our 3 cell phones are Samsung LOL Best Company ever!

Review from Samsung Canada
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