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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,941)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 21-30 of 10,372 reviews
Jun 15, 2021
Reviewer name: Reviewer 32065
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unexpected issues

Brand new but issues connecting with wifi. This is apparently common for Samsung TV'S. I have to unplug it and plug it back in then it connects no problem.

Helpful?3V8BU16WBLTL13878902648
Jul 17, 2021
Reviewer name: Camille
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT PRICE!!!

We haven't unpacked the TV yet. However my family and I searched for this item with other vendors and Sam's offered the best price!!!!!! Free Delivery with plus membership!!!!

Helpful?3V8BU16WBLTL13878902648
Sep 30, 2025
Reviewer name: Sadtvowner
1 out of 5 stars
1 out of 5 stars review

TV stopped working after three years

This tv stopped working after three years. It had started responding slowly, then one day it wouldn't turn on. It just keeps blinking on and off. Nothing works.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Jul 14, 2022
Reviewer name: Leo Faykes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

There's a reason why other brands are cheaper

Exactly what you expect from a Samsung product. Quality packaging, easy instructions, everything complete. Top quality product, noticeable software and ease of use improvements from my last new TV (3yrs) and of course beautiful picture.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Leo! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Nov 22, 2021
Reviewer name: Kelly P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

You can't go wrong with Samsung

Fabulous purchase! Needed a tv after my old one was knocked over and this one does not disappoint! The picture is I credible and the setup was a snap!

Helpful?3V8BU16WBLTL13878902648
Feb 20, 2022
Reviewer name: big dog
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Prefer Roku!

Picture is ok. The biggest complaint is with the "smart tv" function. The menu has a mind of its own and doesn't seem consistent and the remote is bulky with a whole lot of features that aren't used. Not happy with it and will be returning.

Helpful?3V8BU16WBLTL13878902648
Feb 4, 2023
Reviewer name: Deb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT DEAL

Bought this for our patio. The price was under $500. What a deal. Love this tv. Great picture. We bought a rolling stand so we can put it away easily.

Helpful?3V8BU16WBLTL13878902648
May 7, 2025
Reviewer name: Anthxnysb
1 out of 5 stars
1 out of 5 stars review

Will break on you

TV worked amazing at first no problems ever. I've had it for 2 years. Two days ago, out of nowhere, my tv froze and a black blob appeared on the screen, and proceeded to spread throughout the entire screen, before shutting off. I haven't been able to turn it back on since. If I leave it plugged in it turns itself off/on over and over, but it doesn't fully turn on, it jus lights up a little before turning off. I've had no damage occur to it, it still has the plastic on from when I first opened it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 8, 2023
Reviewer name: Mostaffa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Doesn't pick up internet

The TV worked fine for one day. The next day it wouldn't pick up anything on the internet like my Netflix, Prime or YouTube. I did everything their tech department suggested buy nothing worked, not even a hard reset. I finally had to hook up my Roku to it to get everything to work again. Apparently this is a huge issue with this TV after I did some research I found a lot of people had the same problem. I've had the TV now for 2 months and it seems to work fine with the Roku, but I'm not totally happy with this purchase and I wouldn't recommend it to anyone I know.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
Jan 20, 2023
Reviewer name: Jason1977
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy waaay overpriced for what it is!!!

Terrible TV and I'm a samsung loyal customer but this is a 7000 series tv which I'd supposed to be on the higher end of models and in my opinion as someone eho owns 7 samsung tvs 3 s series tablets 2 galaxy watches and 7 appliances this one is not the greatest it doesnt excel in any aspect of the viewing or listening experience I would never recommend this unit for the money they charge just not up to par.

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi Jason, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.