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Customer reviews for Stephen's Gourmet Milk Chocolate Hot Cocoa 4 lbs. for
Stephen's Gourmet Milk Chocolate Hot Cocoa 4 lbs.
4.5 out of 5 stars
stars
301 ratings143 reviews
  1. 5 stars79% (239)
  2. 4 stars9% (27)
  3. 3 stars2% (7)
  4. 2 stars4% (11)
  5. 1 star6% (17)

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Showing 21-30 of 143 reviews
Sep 25, 2023
Reviewer name: AJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this hot cocoa!

Best Hot Chocolate! We drink Swiss Miss in a pinch but I was so excited to see this available at Sam’s club online! I stocked up and I am ready for winter!

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Jan 18, 2022
Reviewer name: MyDear07052
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Creamy, delicious comfort drink.

This hot chocolate is milk chocolaty deliciousness! It's rich and flavorful and creamy like hot chocolate used to be years ago, before the gourmet craze negatively effected hot drinks.

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Feb 9, 2022
Reviewer name: SalemShopper1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The BEST Hot Chocolate Mix

I hosted a baby shower and served this at the hot chocolate bar. Everybody loved it and wanted to know what brand it was. I will definitely buy it again.

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Feb 19, 2024
Reviewer name: Kristy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Hot Chocolate Ever!

This hot chocolate is actually better than any offered at a coffee shop! My kids gobble it up after playing outside in the snow. I wish they sold it in our store but at least it's available for delivery :)

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Feb 12, 2026
Reviewer name: Anajoy
5 out of 5 stars
5 out of 5 stars review

Rich, smooth, and comforting.

I rarely take the time to write reviews, but this one is absolutely worth it. The flavor of this hot cocoa tastes homemade—rich, smooth, and comforting. I honestly can’t believe it’s just an add-water mix. I’m beyond impressed!

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Apr 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Doesn’t matter how good it is when you order the hot chocolate and your delivery get cancelled. No reason given just cancelled. Had promised this for my granddaughter. What a disappointment. AGAIN NO REASON GIVEN…Think twice before Sam’s online shopping.

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Jun 18, 2025
Reviewer name: Tom
4 out of 5 stars
4 out of 5 stars review

Excellent taste, but poor shipping spoiled things.

The product has very good taste, almost the same as Swiss Miss. However, since this purchase of three canisters was shipped via FedEx and came from Ohio, the canisters were placed on their sides, there was no packing material whatsover, and all three canisters arrived with the tops off of the canisters. The total spilled into the shipping box from the three containers was about one full container. Cocoa powder was falling out of the flaps and was really a mess Had the cardboard canisters been packed standing upright instead of on their sides, and had packing or airbags been used to prevent movement in shipping, the spillage most likely would not have happened. The bottom of the shipping container was an absolute mess. Quality and taste of the product is excellent, but the lack of thoughtful packing spoiled this purchase experience. Other reviewers appear to have experienced the same problem with packing for shipping.

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Feb 27, 2026
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Super good Hot Chocolate 🥰⭐⭐⭐⭐⭐

This is so delish! I will be buying again and I don't want to spoil it by reading the label lol....i like ur way better than carnation rich chocolate and this cocoa is NOT to sweet...very creamy 🥰 its priced reasonabley for the quantity ya get ;) ❣️ ⭐⭐⭐⭐⭐

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Sep 29, 2024
Reviewer name: TLC23
5 out of 5 stars
5 out of 5 stars review

Best hot coco mix on the market, great product!

I have been buying this brand of hot chocolate from Sam's for over 10 years, it is the best tasting, no bitterness, smooth, dissolves quickly, I add a little powdered milk or creamer for an even smoother creamier taste, try adding a little bit of ground cinnamon, best ever ! You'll never go back to the common brands again, and lasts from year to year if you don't use it all up any one winter. Never a problem, and everyone who comes to our house in the winter asked for our "special" hot chocolate.

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Apr 14, 2022
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Yummy for cold winter mornings

Stephen's Gourmet Milk Chocolate Hot Cocoa is a great mix for those who want to wake up to a tasty cup of hot chocolate on a cold winter's morning (or afternoon/evening after a day of winter sports). I only rated it a four because I am a hot chocolate snob who needs to add additional real chocolate, a dash of vanilla cream and a bunch of mini marshmallows to finish it off. In these instances winter sports are necessary if you do not want to become a chocolate obsessed blimp!

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