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Customer reviews for Stephen's Gourmet Milk Chocolate Hot Cocoa 4 lbs. for
Stephen's Gourmet Milk Chocolate Hot Cocoa 4 lbs.
4.5 out of 5 stars
stars
303 ratings143 reviews
  1. 5 stars80% (241)
  2. 4 stars9% (27)
  3. 3 stars2% (7)
  4. 2 stars4% (11)
  5. 1 star6% (17)

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Showing 31-40 of 143 reviews
Feb 19, 2024
Reviewer name: Kristy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Hot Chocolate Ever!

This hot chocolate is actually better than any offered at a coffee shop! My kids gobble it up after playing outside in the snow. I wish they sold it in our store but at least it's available for delivery :)

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Feb 12, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Rich, smooth, and comforting.

I rarely take the time to write reviews, but this one is absolutely worth it. The flavor of this hot cocoa tastes homemade—rich, smooth, and comforting. I honestly can't believe it's just an add-water mix. I'm beyond impressed!

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Jan 18, 2022
Reviewer name: MyDear07052
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Creamy, delicious comfort drink.

This hot chocolate is milk chocolaty deliciousness! It's rich and flavorful and creamy like hot chocolate used to be years ago, before the gourmet craze negatively effected hot drinks.

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Oct 29, 2022
Reviewer name: ChrisS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Delicious

Stephen's is great hot coco mix for both water and milk. In fact it is the best mix for water because it doesn't taste as watered down. Come winter season, a cup of this not only warms the soul but also tastes amazing.

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Dec 12, 2025
Reviewer name: Minna
1 out of 5 stars
1 out of 5 stars review

Use to be really good but not anymore. Dirty water looking and tastes horrible. i was truly disappointed because I was really looking for that rich creamy taste. Searching for a good option.

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Sep 25, 2023
Reviewer name: AJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this hot cocoa!

Best Hot Chocolate! We drink Swiss Miss in a pinch but I was so excited to see this available at Sam’s club online! I stocked up and I am ready for winter!

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Aug 25, 2022
Reviewer name: Heidi
5 out of 5 stars
5 out of 5 stars review

Great bold flavor; highly recommended!

This is the first time I try this hot cocoa and instantly loved it. It has a rich cocoa taste with mild sweetness. It feels creamy and mixes well without effort. I highly recommended due to the good quality and bold cocoa flavor. Goes well with coffee as well.

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Aug 10, 2025
Reviewer name: Mrs Swan
1 out of 5 stars
1 out of 5 stars review

Absolutely Horrible!

I cannot wrap my head around how anyone can claim this stuff tastes anything close to Swiss Miss. This crap is absolutely horrendous. A total waste of money. It's been months since Sam's had the large can of Swiss Miss and the packets end up costing twice as much for the purpose the cocoa is used in our house (it's my coffee "creamer"), so after several months and reading many positive reviews, I decided to take the leap. Instant regret the second it hit my lips. It tastes like fake sugar and chemicals with this horribly artifical "creamy" texture I can't even describe. Other than it turns whatever you're drinking into liquid garbage. Never again. Zero stars.

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Apr 14, 2022
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Yummy for cold winter mornings

Stephen's Gourmet Milk Chocolate Hot Cocoa is a great mix for those who want to wake up to a tasty cup of hot chocolate on a cold winter's morning (or afternoon/evening after a day of winter sports). I only rated it a four because I am a hot chocolate snob who needs to add additional real chocolate, a dash of vanilla cream and a bunch of mini marshmallows to finish it off. In these instances winter sports are necessary if you do not want to become a chocolate obsessed blimp!

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Jan 3, 2024
Reviewer name: john37091
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good flavor

Nice rich flavor. Tastes good when made with water. Tastes richer and better with milk.

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