Customer reviews for SAMSUNG 55" Class Q6-Series 4K Ultra HD Smart QLED TV QN55Q6DAAFXZA forMember photos
+20 images
Great tv, Interface could be faster.
[This review was collected as part of a promotion.] Very happy with the TV and purchased it for its app's selection. Both having Spectrum, Paramount, and Peacock was the reason for purchase. Only option to be able to watch European football without having to purchase something else. The interface could be a bit faster and for some reason, the ESPN app keeps crashing. Not sure if it's the OS the tv is running on or the ESPN app. Overall very happy
Hi Arsenalfan, Thank you for your review of the Q60A QLED 4K Smart TV and sharing your experience with your TV's response time, as well as with the ESPN app. These issues may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. Please also try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
Extremely Satisfied
[This review was collected as part of a promotion.] We upgraded from a 55in 1080p HD tv and are extremely satisfied. Our living room has large windows, so glare used to be a huge problem. Since this is a QLED tv, the brightness can go much higher and does a great job of counteracting the natural light in our house. Not only that, but the contrast is incredible compared to what we're used to. Great, vibrant colors. Highly recommend this suite of products.
Great stable TV!
Had this for a year now. The picture quality is great! I have no issues with it. The smart apps work well and it is very responsive. You can name you sources and set short cuts/default. Love the gaming mode. It recognizes my PS5 and automatically changes video settings to gaming.
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
This product has so many amazing features.
[This review was collected as part of a promotion.] I use this product mostly for streaming Netflix, YouTube and Disney plus. This TV is a great addition in my living room which let's me enjoy quality time with family. The picture quality is amazing. The style of the TV is perfect. The sound quality is best.
I like this model and it has good features
[This review was collected as part of a promotion.] I use it for streaming and movies,MY TV IS GREAT!I LIKE MY TV VERY MUCH SENCE I PURCHASED IT.I GET CLEAR AND GOOD VISUAL RECEPTION ON IT .ONLY THING I WOULD LIKE TOO WIN A BIGGER TV THAT I CAN WATCH MY MOVIES DUE TOO ME BEING DISABLED.
Still love it 2 years later.
[This review was collected as part of a promotion.] I use it primarily for gaming, and streaming. Picture quality is pretty amazing, especially when you fine tune the picture manually. I sometimes use it as a DeX wireless display on my Note 10+ easily, and effectively. All in all, it is a well rounded device overflowing with features, settings, and services. Beautiful image quality, powerful hardware, and connectivity are what I'm most impressed with. Love it!
Picture quality is great, smart TV is terrible
[This review was collected as part of a promotion.] You won't find a better picture quality. The darks are super rich and the colors are so vibrant. However, the Smart TV aspect is awful. It constantly freezes up and I have to unplug the phone tv the reset it. It's a great tv but I'd plan on getting another device to stream your content.
Hi Qetip, Thank you for choosing Samsung’s 2021 Q60A TV. I’m happy to hear that the 4K experience is the best you’ve ever had. Our Quantum Processor 4K Lite transforms what you’re watching into stunning 4K. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you. ~ Samsung Specialist
QLED 4K 50 Review
[This review was collected as part of a promotion.] Love it! Didn't like the dull screen out of the box, so had to adjust color, contrast, brightness etc. Still slightly disappointed that the quality of the picture is best directly in front of the TV, but diminishes as you move slightly to either side.
Hi MisterT1, Thank you for choosing Samsung’s 2021 Q60A QLED TV and for your review. We appreciate you sharing your thoughts on the viewing angle. Your Q60A is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our Q70A, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90A Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
Can't find answers
[This review was collected as part of a promotion.] I have tried to find answers for removing/adding apps and cannot find it anywhere…..So, I keep my Roku box so i can stream music. It will not let my remove or move the disney+ app at all. I have tried to find a charging cord to have on had in case of emergency and it is listed no where. Where does one get help??
Hi Ddhill61, Thank you for purchasing Samsung Q60A QLED 4K Smart TV. Please know that you can remove apps you no longer want and free up memory space on your TV. There are some recommended apps that cannot be deleted but can be removed from the Home screen. Please know that the app you mentioned in your review can be deleted. 1) Press the Home button to open the TV's Home screen menu. 2) Navigate to select APPS, and then select the Settings icon in the top right corner. 3) Next, select the app you want to delete. 4) Finally, Select Delete, and select Delete again to confirm. To add apps: From your TV's Home screen, navigate to and select APPS, and then select the Search icon in the top-right corner. Next, enter the app you want to download and select it. You will see detailed information about the app. From here, select Install. The Solar Cell remote can be charged by using the solar cell or the USB-C port on the bottom of the remote. We recommend using an original Samsung charger, which is not included. I hope this helps resolve your concerns. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
Awesome!
[This review was collected as part of a promotion.] I'm super happy with my purchase! I was mostly looking to update for better visual quality and not only does it serve on that, but it also has so many features that make it so much more than a TV!! So happy with the purchase!