Solid item, only the telescope came broken but I’ll be calling service soon to see if they can send a new one. Came when they stated. We hired someone to do it and it took him about a day and a half and cost about $650 here in NY.

This swing set is great! Came in four large boxes with all of the pieces. My husband was able to build it in a weekend with the help of one person. Great quality.

All of the pieces are labeled by letter and number. Before assembly we found it helpful to lay out all the pieces by number and letter. This package came in 4 boxes so it will take a day to get everything organized. It also helps to organize all the fasteners in order as well, keep all the fasteners in the packages and just use what you need for that step. The directions were pretty clear and we ended up with no left over wood and plenty of extra fasteners. We over drilled a few of the pilot holes to help stop the wood from splitting. But generally the fit and finish is really nice. It took my father and I two days, or about 30 hours of work to get it all done, not included the day I spent organizing everything by myself. Applying two coats of outdoor sealer to the whole thing took another day. So you are looking at about 4 working days between two people to get it all done.

This is a great swing set. Very good quality, much better than expected. The wood Is NOT CEDAR. It is a soft white wood beneath a cedar color stain but it is what I expected for the price. Directions were pretty good with only 2 noticeable errors. Everything fit together quite well and took right at 20 hours for 2 people to assemble. Thanks Sam's!

We've had this set for about a month. Our kids love it and have spent many hours playing. We chose this particular set for the monkey bars and 3 levels of play. Perfect for multiple kids.

Terrible flimsy design and I wouldnt even buy this garbage in the first place if I knew how terrible the build quality was. Keep your children safe by keeping this away from them

We bought and installed this within the last month and are very happy with the playset. Our four year old son loves it, especially the lookout at top and the slide. We are very happy with the size of the playhouse portion, as it will allow for many years of playing without outgrowing it. The quality feels great and was noticeable as my husband and father-in-law installed it. The only thing to note is that it does take awhile to install (12-16 hours) but we know the time invested was worth it already with how much our son enjoys playing on the set.

I have to be honest, I searched the internet far and wide for the best swing set at the best price; this is it. I wanted a rock wall, monkey bars, swings, teeter-toter, wood roof, picnic table- it has it all. The only problem with buying such a complex and versatile swing set is putting it together. It's not difficult, it's time-consuming. My husband used to build houses for a living and he will be the first to say that putting this together took much longer than he thought. A word of advice: MAKE SURE YOU HAVE A FRIEND TO HELP! In the end, it was worth the excellent price and all of the labor- my kids LOVE it and I know my neighbors are jealous :)

I bought the swing set maybe about almost a year it's already fading there's cracks in it the slide won't stay straight and the board's is coming loose no matter how much I knock it back in change the screwing it is still coming loose and it is definitely a safety hazard for my son he's only four God forbid he leans on one of the boards and he falls over I really want a full refund they can come get it I am so so unsatisfied with this company and product

We really like this set. The kids love it. The set up is a long process, but if you're able to assemble Ikea furniture you can do this. We turned it into a family activity with music and food and we had fun. If you're organized, you'll rock it. The quality is good and safe for a backyard play set and the customer service was very responsive when we realized we were short a few bolts. Cannot emphasize enough the need to spend time to get yourself organized before you start assembling. Unpack EVERYTHING and arrange piles by the code that's printed on ends of each part (boxes come with mixed products for packing efficiency so don't assume items are already grouped) and sort all hardware and check the list against the list printed inside the instruction book. Call customer service immediately if something is missing. Have fun.