Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)
Write a review

Customer photos

  • +13 images
Sort by |
Showing 661-670 of 1,300 reviews
Apr 24, 2019
JoJo
5 out of 5 stars review

Verified Purchase

Love the mattress. A large snafu with delivery trucking service first attempt. But, They got it right the second time and were in and out in 20 minutes. We love it.

Helpful?4QMFWVS3Y7A913877654716
Aug 28, 2017
Restless sleeper
5 out of 5 stars review

To buy or Not

My husband and I have now slept on this mattress for two nights. The mattress is firm and my husband and I like this. We both have slept better than we were. Preference is the name of the game with everything.

Helpful?4QMFWVS3Y7A913877654716
Jun 9, 2017
Maggie1965
5 out of 5 stars review

All around great mattress

[This review was collected as part of a promotion.] We are very pleased with the product. The mattress offers full support while also being comfortable enough to sleep through the night.

Review from Serta
Helpful?4QMFWVS3Y7A913877654716
Dec 10, 2018
Vic
1 out of 5 stars review

Horrible mattress

Lacks the depth and comfort of an acceptable piece of furniture. So many other comfortable mattresses at other locations. Do not fall for this unfortunate excuse for a mattress. It's service will be no good to you.

Helpful?4QMFWVS3Y7A913877654716
Apr 3, 2022
Andy
1 out of 5 stars review

Like Sleeping In A Bowl

Every review on here about dips, sinking, bowls is dead on. This mattress lasted about a month before it formed the indentations that will not go away. I would not buy it again or suggest it to anyone.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Andy. We are so sorry to hear that you have not had a good experience with your Serta mattress. Please contact us at 1-888-240-1945. Thank you.

Dec 21, 2021
Osoblue
1 out of 5 stars review

Worst purchase ever

I bought this on June/July of 2020 and this mattress sinks on both sides, the mattress was never too firm to begin with, but this is ridiculous after only a year and a half. It is so uncomfortable and we always wakeup with a back ache. Horrible!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Aug 27, 2022
slo
1 out of 5 stars review

would not recommend

We have purchased two sams mattresses in the last 5 years, first one seems to last about 3 1/2 yrs, this one much worse after a year sagging and hurting back. Not enough support. Would not recommend at all due to the cost of early replacement

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there. Thank you for taking the time to leave a review. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. Please contact us at 1-888-240-1945.

Jan 5, 2022
Jennifer
1 out of 5 stars review

The hole

After a few months I noticed a sag on my side. This hole causes me to roll into the same spot no matter what position I start in. I have tried rotation nothing works! I should have written this review much sooner to save you all some grief!!!!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Jennifer, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jun 25, 2020
Disappointed
1 out of 5 stars review

Terrible. Indented on both sides within 6 months

We loved this bed... for the first month. Whatever cushion it had was gone by then. By 4 months, you could start to see indentations. By 6 months it looks worse than the 10 year old mattress we replaced. Don't waste your time or money

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 2, 2022
BS
1 out of 5 stars review

Sags really bad

This mattress started sagging in the first month. It is horrible. Spent so much on it, now I can't afford another. My husband sleeps on the couch most nights. Would love to get my money back. Do not buy this!

Helpful?4QMFWVS3Y7A913877654716