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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
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4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 661-670 of 1,300 reviews
Jan 25, 2021
Reviewer name: Roo
3 out of 5 stars
3 out of 5 stars review

starting to sink where we sleep

After having this mattress around 2 years now, it is starting to sink where my husband I sleep, we are not heavy people....him 190, me 130. It should not be doing this, looking into 10 year warranty on this mattress.....

Helpful?4QMFWVS3Y7A913877654716
Aug 28, 2017
Reviewer name: Restless sleeper
5 out of 5 stars
5 out of 5 stars review

To buy or Not

My husband and I have now slept on this mattress for two nights. The mattress is firm and my husband and I like this. We both have slept better than we were. Preference is the name of the game with everything.

Helpful?4QMFWVS3Y7A913877654716
Apr 21, 2021
Reviewer name: LA
2 out of 5 stars
2 out of 5 stars review

Not worth the money

Bought this mattress and after a few months has indentions and so not happy with purchase. Please look else where for a mattress. Back pain is worse no improvement.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi LA, thank you for providing us with your feedback. We value your opinion and we are so sorry to learn that your new Serta mattress is causing you issues. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 3, 2022
Reviewer name: Andy
1 out of 5 stars
1 out of 5 stars review

Like Sleeping In A Bowl

Every review on here about dips, sinking, bowls is dead on. This mattress lasted about a month before it formed the indentations that will not go away. I would not buy it again or suggest it to anyone.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Andy. We are so sorry to hear that you have not had a good experience with your Serta mattress. Please contact us at 1-888-240-1945. Thank you.

Jun 7, 2021
Reviewer name: wilbur
1 out of 5 stars
1 out of 5 stars review

Total junk

Had this matress two months and started sagging on edge and now in the middle,terreible construction DONT WASTE YOUR MONEY.! after some haggleing did get my money back from SAMS Purchased at Sams

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

We're so sorry to hear that your Serta mattress started sagging in a couple of spots! We truly want what's best for you whether that's with Serta or elsewhere, so we are happy to hear that you were able to get that assistance from our partner Sam's Club.

Aug 2, 2022
Reviewer name: BS
1 out of 5 stars
1 out of 5 stars review

Sags really bad

This mattress started sagging in the first month. It is horrible. Spent so much on it, now I can't afford another. My husband sleeps on the couch most nights. Would love to get my money back. Do not buy this!

Helpful?4QMFWVS3Y7A913877654716
Dec 11, 2018
Reviewer name: Diverdown
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Like sleeping on a brick

It is an ok mattress, tolerable. The one at the store is well worn and far softer than a new one. Very misleading and makes it hard to gauge what you will actually receive. Shipping and delivery was exceptionally s l o w !!!

Helpful?4QMFWVS3Y7A913877654716
Aug 6, 2020
Reviewer name: sad in a sink hole
1 out of 5 stars
1 out of 5 stars review

poor quality

I have had this mattress just short of a year now but within 2 months it started getting sink holes where we sleep & now there is a hump in the middle. It's very uncomfortable and our backs hurt! I don't recommend this mattress at all.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with your Serta mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 30, 2020
Reviewer name: Janma
5 out of 5 stars
5 out of 5 stars review

If you love sleeping like a baby.

This is the very best mattress I have ever owned. I have some serious back issues,and this beauty gives the right amount of firmness and softness. I really do sleep like a baby now and for two years. I'm a side sleeper,and an edger as well. Zzzzzzz

Helpful?4QMFWVS3Y7A913877654716
Jun 25, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Terrible. Indented on both sides within 6 months

We loved this bed... for the first month. Whatever cushion it had was gone by then. By 4 months, you could start to see indentations. By 6 months it looks worse than the 10 year old mattress we replaced. Don't waste your time or money

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!