Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
Back to item details
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)
Write a review

Customer photos

  • +13 images
Sort by |
Showing 671-680 of 1,300 reviews
Jan 7, 2018
Sam
1 out of 5 stars review

Very Firm

This mattress, as others have said, is MUCH softer in the store. I got this and could only stand it for about 1 hour before I slept on the couch. I am going to try to return it :(

Helpful?4QMFWVS3Y7A913877654716
Dec 28, 2020
Nicki
1 out of 5 stars review

Serta Glenmoor Mattress purchase

Really disappointed with this purchase. We bought this mattress in Apr 2019 and it started sagging within just a few months. It sags so much now that we have trouble getting out of the bed. I'll never buy another Serta mattress again.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Nicki, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 11, 2018
Diverdown
4 out of 5 stars review

Verified Purchase

Like sleeping on a brick

It is an ok mattress, tolerable. The one at the store is well worn and far softer than a new one. Very misleading and makes it hard to gauge what you will actually receive. Shipping and delivery was exceptionally s l o w !!!

Helpful?4QMFWVS3Y7A913877654716
Aug 2, 2022
BS
1 out of 5 stars review

Sags really bad

This mattress started sagging in the first month. It is horrible. Spent so much on it, now I can't afford another. My husband sleeps on the couch most nights. Would love to get my money back. Do not buy this!

Helpful?4QMFWVS3Y7A913877654716
Apr 21, 2021
LA
2 out of 5 stars review

Not worth the money

Bought this mattress and after a few months has indentions and so not happy with purchase. Please look else where for a mattress. Back pain is worse no improvement.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi LA, thank you for providing us with your feedback. We value your opinion and we are so sorry to learn that your new Serta mattress is causing you issues. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 24, 2019
JoJo
5 out of 5 stars review

Verified Purchase

Love the mattress. A large snafu with delivery trucking service first attempt. But, They got it right the second time and were in and out in 20 minutes. We love it.

Helpful?4QMFWVS3Y7A913877654716
Dec 10, 2018
Vic
1 out of 5 stars review

Horrible mattress

Lacks the depth and comfort of an acceptable piece of furniture. So many other comfortable mattresses at other locations. Do not fall for this unfortunate excuse for a mattress. It's service will be no good to you.

Helpful?4QMFWVS3Y7A913877654716
Apr 9, 2021
Tammy
1 out of 5 stars review

Do not buy unless you like very hard and hot mattr

Awful mattress very hard and gets hot with your body heat and gets hotter I have too sleep on it with fan on me and still get hot and husband says same thing

Helpful?4QMFWVS3Y7A913877654716
Feb 14, 2019
rob
5 out of 5 stars review

Verified Purchase

Firm but soft

This works perfect on my old man bones! Great product at great price!

Helpful?4QMFWVS3Y7A913877654716
Sep 23, 2019
steve19
5 out of 5 stars review

Verified Purchase

Great Mattress

I am sleeping better with this mattress compared to my old one. I would buy it again.

Helpful?4QMFWVS3Y7A913877654716