Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

Member photos

  • +13 images
Sort by |
Showing 671-680 of 1,300 reviews
Jun 25, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Terrible. Indented on both sides within 6 months

We loved this bed... for the first month. Whatever cushion it had was gone by then. By 4 months, you could start to see indentations. By 6 months it looks worse than the 10 year old mattress we replaced. Don't waste your time or money

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 14, 2021
Reviewer name: DT
2 out of 5 stars
2 out of 5 stars review

Sagging after a few months

Bought this Serta for a guest room, so not used that often. Needed to sleep on it for a few weeks during a home remodeling project and horrified this new bed already sags in the middle.

Helpful?4QMFWVS3Y7A913877654716
Dec 21, 2021
Reviewer name: Osoblue
1 out of 5 stars
1 out of 5 stars review

Worst purchase ever

I bought this on June/July of 2020 and this mattress sinks on both sides, the mattress was never too firm to begin with, but this is ridiculous after only a year and a half. It is so uncomfortable and we always wakeup with a back ache. Horrible!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Dec 28, 2020
Reviewer name: Nicki
1 out of 5 stars
1 out of 5 stars review

Serta Glenmoor Mattress purchase

Really disappointed with this purchase. We bought this mattress in Apr 2019 and it started sagging within just a few months. It sags so much now that we have trouble getting out of the bed. I'll never buy another Serta mattress again.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Nicki, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 28, 2017
Reviewer name: Restless sleeper
5 out of 5 stars
5 out of 5 stars review

To buy or Not

My husband and I have now slept on this mattress for two nights. The mattress is firm and my husband and I like this. We both have slept better than we were. Preference is the name of the game with everything.

Helpful?4QMFWVS3Y7A913877654716
Apr 27, 2022
Reviewer name: Conn
1 out of 5 stars
1 out of 5 stars review

Serta Perfect Sleeper Glenmoor 3.0 Pillowtop King

We have had this King mattress almost a year now and absulutley hate it. It started sagging on the sides early on and it does not have good support. We toss and turn all night.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there. Thank you for taking the time to leave a review. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Nov 30, 2020
Reviewer name: Janma
5 out of 5 stars
5 out of 5 stars review

If you love sleeping like a baby.

This is the very best mattress I have ever owned. I have some serious back issues,and this beauty gives the right amount of firmness and softness. I really do sleep like a baby now and for two years. I'm a side sleeper,and an edger as well. Zzzzzzz

Helpful?4QMFWVS3Y7A913877654716
Jun 9, 2017
Reviewer name: Maggie1965
5 out of 5 stars
5 out of 5 stars review

All around great mattress

[This review was collected as part of a promotion.] We are very pleased with the product. The mattress offers full support while also being comfortable enough to sleep through the night.

Review from Serta
Helpful?4QMFWVS3Y7A913877654716
Sep 23, 2019
Reviewer name: steve19
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

I am sleeping better with this mattress compared to my old one. I would buy it again.

Helpful?4QMFWVS3Y7A913877654716
Dec 18, 2017
Reviewer name: Kepepus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally got my bed the wife loves it! She is slapping good and a happy wife is a happy life for me!

Helpful?4QMFWVS3Y7A913877654716