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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
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4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 671-680 of 1,300 reviews
Aug 6, 2020
sad in a sink hole
1 out of 5 stars review

poor quality

I have had this mattress just short of a year now but within 2 months it started getting sink holes where we sleep & now there is a hump in the middle. It's very uncomfortable and our backs hurt! I don't recommend this mattress at all.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello, we are sorry that you are experiencing issues with your Serta mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 28, 2017
Restless sleeper
5 out of 5 stars review

To buy or Not

My husband and I have now slept on this mattress for two nights. The mattress is firm and my husband and I like this. We both have slept better than we were. Preference is the name of the game with everything.

Helpful?4QMFWVS3Y7A913877654716
Dec 21, 2021
Osoblue
1 out of 5 stars review

Worst purchase ever

I bought this on June/July of 2020 and this mattress sinks on both sides, the mattress was never too firm to begin with, but this is ridiculous after only a year and a half. It is so uncomfortable and we always wakeup with a back ache. Horrible!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 3, 2022
Andy
1 out of 5 stars review

Like Sleeping In A Bowl

Every review on here about dips, sinking, bowls is dead on. This mattress lasted about a month before it formed the indentations that will not go away. I would not buy it again or suggest it to anyone.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Andy. We are so sorry to hear that you have not had a good experience with your Serta mattress. Please contact us at 1-888-240-1945. Thank you.

Aug 2, 2022
BS
1 out of 5 stars review

Sags really bad

This mattress started sagging in the first month. It is horrible. Spent so much on it, now I can't afford another. My husband sleeps on the couch most nights. Would love to get my money back. Do not buy this!

Helpful?4QMFWVS3Y7A913877654716
Apr 21, 2021
LA
2 out of 5 stars review

Not worth the money

Bought this mattress and after a few months has indentions and so not happy with purchase. Please look else where for a mattress. Back pain is worse no improvement.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi LA, thank you for providing us with your feedback. We value your opinion and we are so sorry to learn that your new Serta mattress is causing you issues. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 28, 2020
Nicki
1 out of 5 stars review

Serta Glenmoor Mattress purchase

Really disappointed with this purchase. We bought this mattress in Apr 2019 and it started sagging within just a few months. It sags so much now that we have trouble getting out of the bed. I'll never buy another Serta mattress again.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hello Nicki, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop King Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 7, 2021
wilbur
1 out of 5 stars review

Total junk

Had this matress two months and started sagging on edge and now in the middle,terreible construction DONT WASTE YOUR MONEY.! after some haggleing did get my money back from SAMS Purchased at Sams

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

We're so sorry to hear that your Serta mattress started sagging in a couple of spots! We truly want what's best for you whether that's with Serta or elsewhere, so we are happy to hear that you were able to get that assistance from our partner Sam's Club.

Sep 23, 2019
steve19
5 out of 5 stars review

Verified Purchase

Great Mattress

I am sleeping better with this mattress compared to my old one. I would buy it again.

Helpful?4QMFWVS3Y7A913877654716
Dec 18, 2017
Kepepus
5 out of 5 stars review

Verified Purchase

Finally got my bed the wife loves it! She is slapping good and a happy wife is a happy life for me!

Helpful?4QMFWVS3Y7A913877654716