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Sam's Club
Sam's Club
Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 1-10 of 1,300 reviews
May 31, 2017
Vico
5 out of 5 stars review

Verified Purchase

Comfy Hybrid

We have had a tempurpedic for the past 10 years and it was time for a new mattress. Tempurpedic was out of the budget this time around so we tested a few other kinds before settling on this. It's soft like a tempurpedic but without the cost. It's quite comfortable. I had been having shoulder and back pain from the old mattress and it's pretty much gone now. I'd recommend getting the low profile boxsprings however because with the regular boxspring I can't get into the bed, it's too high.

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Sep 19, 2018
Be
4 out of 5 stars review

Verified Purchase

Love the bed

The bed is great. It took me a few nights to adjust to the firmness after my old mattress was a little lacking in that department. Please note that sams club does NOT haul away your old mattress even though they say they do, and even asked me on the phone when they schedule the pick up.

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Mar 24, 2019
D Egs
4 out of 5 stars review

Verified Purchase

Comfortable

A bit firm but still very comfortable. No more waking with pain on the side I sleep on. A good mattress for under $1k. My husband is large and I'm petite and we both find it comfortable (we're both back & side sleepers). We thought the ‘pillow top' we give more so we bounced on the bed with a dull thud but it also does not transfer movement and bounce around when one of us or our pups gets out of bed leading to a more restful night's sleep.

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Aug 24, 2017
JIM
3 out of 5 stars review

Verified Purchase

NICE LOOKING WELL MADE MATTRESS

THIS MATTRESS WAS SUPPOSE TO BE PLUSH. IT WAS LIKE LAYING ON A SLAB OF CONCRETE AND WAS BARELY LONG ENOUGH TO LAY ON. I AM SHORT 5' 8" AND THE MATTRESS HAD ABOUT 2 INCHES LEFT WHEN I LAYED ON IT. REALLY A BAD MATTRESS ALL TOGETHER. I WOULD SAY THE MATTRESS WAS EXTRA FIRM AND REALLY HURT MY LEGS, BACK, ARMS. I WOULD NEVER RECOMMEND IT TO ANYONE. THE SHIPPING OF THE MATTRESS WAS ALMOST 6 WEEKS AFTER THE MATTRESS WAS AT THE TRUCKING COMPANY. I TRIED SLEEPING ON THE MATTRESS OVER A WEEK BEFORE I CALLED TO RETURN IT. I NEVER HAD A GOOD NIGHTS SLEEP. MY BODY WAS IN PAIN EACH MORNING AFTER SLEEPING ON THIS MATTRESS.

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Aug 4, 2017
Ohio
3 out of 5 stars review

Verified Purchase

Iffy

The pillowtop is a nice mattress for the cost. The one i tried in the store was MUCH softer. This matresses is way firmer than i expected., unlike a traditional matress there is no bounce in this mayress.The memoryfoam is nice and leaves me ache free in the morning, my old matress.did not. It is not bad for the money but i would try something softer next time.

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Feb 21, 2019
Ana S
3 out of 5 stars review

Verified Purchase

Good quality!

I bought this set almost a month ago but starting using it this week due to a delay on my bedroom remodel. I like the mattress but it is way to firm! I feel is not the same I tested at the club. I'm giving my body a few more days to adjust out but if I keep waking up with a hip or back pain I will regretfully returned it. The quality is excellent, but I can't afford to be waking up with a sore body every day. I would recommend to anyone that likes a very firm mattress.

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Sep 25, 2021
Ron
2 out of 5 stars review

Verified Purchase

New mattress

Got mattress delivered on 09/04/2021, after returning a Serta Ashbrook Plush. I bought this mattress online after talking to a Sam's representative, this one was recommended to alleviate my pressure point pains in my hips and shoulders (side sleeper). Mattress has helped with the pain about 60-70%, but this mattress is doing the same thing as the one I returned, it is sinking in the middle part that holds my waist and lower back. Coils, springs or memory foam are not returning to their original shape, the hole in the middle of the mattress is noticeable and it does not look good. It has only been about a month of use and it does not look good. I had a Serta SleeptoGo 12 inch gel memory foam mattress, prior to this one, the SleeptoGo is a good mattress, just a bit to firm for my pressure points on hips and shoulders, that's why I went for a Serta mattress but seriously I would not recommend buying this mattress.....sorry Serta People.

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reply from Serta Team

Hello Ron, Thank you for taking the time to leave a review. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at -888-240-1945. Thank you.

Dec 13, 2021
William
1 out of 5 stars review

Verified Purchase

Did not hold its shape

After four weeks the mattress failed to hold its shape where I lay while sleeping. After the mattress lost its shape, I found myself sleeping in a low place in the mattress so not comfortable. I contacted Sam's and was told to contact Serta. After contacting Serta, I was contacted by the delivery service who is now scheduled to pick up the mattress given I chose to return it.

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reply from Serta Team

Hello William! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please call us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Nov 15, 2021
LVH
1 out of 5 stars review

Verified Purchase

Do NOT waste your money.

Terrible mattress. Ordering was easy and it was delivered early. In less than 7 nights there was almost a 4 inch difference in the edge of the mattress and where we slept. Both my husband are average size people. I've had other mattresses last ten years plus with no problems and this didn't even last 10 sleeps. Returning ASAP.

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reply from Serta Team

Hi there! We are sorry to learn of your experience. We value your feedback and would love to get this resolved for you immediately. Please call us at 1-888-240-1945. Thank you.

Jul 14, 2017
Ida
1 out of 5 stars review

Verified Purchase

Hard mattress

Being a pillowtop mattress, you would think it would have a soft top. After sleeping on this bed for 1 night, we had to add a form topper to be able to sleep on it. I wanted to return the mattress but my husband said we would get a thicker topper. After spending so much money on a mattress, I am disappointed that it was so hard and uncomfortable.

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