The pillowtop is a nice mattress for the cost. The one i tried in the store was MUCH softer. This matresses is way firmer than i expected., unlike a traditional matress there is no bounce in this mayress.The memoryfoam is nice and leaves me ache free in the morning, my old matress.did not. It is not bad for the money but i would try something softer next time.

Being a pillowtop mattress, you would think it would have a soft top. After sleeping on this bed for 1 night, we had to add a form topper to be able to sleep on it. I wanted to return the mattress but my husband said we would get a thicker topper. After spending so much money on a mattress, I am disappointed that it was so hard and uncomfortable.

Bought this a month ago. Very happy with my purchase. Mattress is firm, but very comfortable. My favorite part of this mattress is that it stays very still if you have a spouse that moves around a lot at night. Helps you get more uninterrupted sleep.

I am 220 pounds and ruined the Casper bed in about 2 months. It is just advertising! Anyway, I bought 2 twins of this mattress and a bridge (instead of a king size I couldn't fit up my stairs). I LOVE THIS BED. I have slept like a baby every night and can't wait to get to sleep. I think about this bed while I eat dinner, just waiting to get back to it... Ok maybe not, lol but very comfortable yet firm, I have a chronic pain disorder and I wake up feeling refreshed. Money well spent.

We purchased it about a month ago as my back had been hurting for a few months. Our previous mattress was sagging and we should have realized what the culprit was! The first night on our much thicker much harder new mattress set I slept throughout the night flat on my back. My husband slept well too although complained that his hips and shoulders hurt as he usually sleeps on his side. The next few weeks I thought that we had made a costly mistake as most nights I found the mattress too hard and couldn't seem to get comfortable. I always liked mattresses that were hard but this one was HARD! ( My late father would have loved this one!) After almost a month, I am now happy. What I don't like is how thick the set is! Even though I thought that I had measured the thickness of the entire set as noted on the website, it still seems thicker/higher than we expected. So far the mattress does not sag , but previous reviews do concern me. I hope that our mattress doesn't sag as some previous reviewers had stated; if it does eventually sag within the year I will try to review again.

My husband & I purchased about a month ago from Sams. We had slept on a Serta on vacation a few weeks earlier and loved it. Unfortunately it was a discontinued model. I called Serta & this was recommended as most comparable mattress. It isn't exactly like the one we slept on but definitely very similar. We would definitely purchase again! If you like a good firm yet plush matress with some give—firm but not hard—I think you would like this matress.

After doing some serious research, I kept coming back to this Serta hybrid. It's a true medium bed. The 1099 pocketed coils make all the difference in the world. The hybrid cooling gel foam is fabulous and really does keep me cool at night. You feel the softness of the top pillow layer but then the pocketed coils add the structure underneath. The foam encasement that wraps all the way around stops the mattress from sagging if you sit on the edge of the bed like I do. Sam's club pricing cannot be beat and it's actually built for Sam's so it has more pocketed coils than most bedding stores. Delivery was easy and excellent for my area. Great delivery guys that came during rain and snow but kept their feet clean. Delivery was on a Saturday between 9am-1:30pm and they called ahead and were on time! I also love that this Serta mattress was made in the USA, in Ohio. Don't hesitate to purchase this at all! I waited 45 days of sleeping on this mattress before posting a review.

I really like this mattress. I had a 4 inch memory foam topper that I bought last year and since I spent a lot of money on that, I didn't want to give it away so I put it on top of this mattress. I'm not sure if it needed it but I didn't want to get rid of it since it was still new. Now the mattress has a soft and firm feel to it. I like how sturdy it is, when I sit on the end of it, the whole mattress does not sag down. I sleep with my two dogs and movement is very minimal when they are moving around on the mattress. I hope this mattress lasts me a long time because I really like it and it's comfortable. It feels like it is a quality mattress when you sit or lay on it.

I bought this mattress to replace an 8 year old Serta (from Sam's) that was very worn out and killing my back. We had a 3" foam topper on it as well. The new mattress was delivered by Sam's white glove delivery service and installed on (2) new half-height box springs. The new bed was very comfortable and firm and I noticed I didn't wake up with the lower back pain like before. It was noticably more firm than our old bed (with 3" topper, obviously) but quite comfortable to me. Not so much to my wife who enjoyed the soft/plush feel of the topper, so we put it back on. I have to admit it's more comfortable now, but I still get the firm support for my lower back. In conclusion, it's a good firm yet comfortable mattress at a very good price...and delivered for free and old matress hauled off. I would recommeend at this point (been sleeping for almost a month now) but buyers should take note it says it's a firm mettress and just because it has the hybrid design, you may still need a little toppper if you want cushy softness.

I was concerned that firm meant hard, that was not the case. Firm resulted in thicker springs but not at the expense of comfort. Since getting this bed we've experienced the most restful sleep we can remember. Not more waking to arm that fell asleep because of pressure on a nerve.