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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 431-440 of 1,300 reviews
Dec 18, 2017
Reviewer name: Xpinkgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed

I'll really love it

Helpful?4QMFWVS3Y7A913877654716
Jul 18, 2017
Reviewer name: trisha911
2 out of 5 stars
2 out of 5 stars review

Very Firm Mattress - Store Display not accurate

I bought this mattress 3 days ago. It is very, very firm. The display at the store is not what it will feel like when you get it home. I think the one in store has been laid on so much that it is worn out a bit. I was expecting a soft cushion with some firmness. This bed is soft to the touch and feels like it will have some plushness, but when you lay on it, it is like laying on the floor. We will be returning. I gave it 2 stars because it seems quality made and seems like a nice mattress, but only if you like your mattress firm.

Helpful?4QMFWVS3Y7A913877654716
Jun 24, 2021
Reviewer name: HonestOpinions
2 out of 5 stars
2 out of 5 stars review

Not Happy!

Mattress was delivered on June 7, 2021 and is sagging in the middle already! I weigh 180 lbs. and the only one that sleeps in this bed and can't believe that this mattress is sagging already. I'm about ready to contact Sam's because it's only going to get worse with time and not quite sure if I want a refund or try another mattress.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We appreciate the time you have taken to provide us with your review on the Serta Glenmoor pillowtop mattress set. We are sorry to hear that you have had a less than exceptional experience, as you did not get the results you hoped for. We would like to learn more about these issues you have described. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jun 15, 2022
Reviewer name: Carlson
1 out of 5 stars
1 out of 5 stars review

Deep indentation after 18 months

I do not recommend this mattress. We bought this Glenmoor in Feb 2020. It was great at first but after about 18 months, it has developed deep body indentations. It feels as though you are sleeping in a hole. There is a ridge down the middle that looks so odd. Even when the bed is made it is still very noticeable. We do not spend more than 8 hours in bed each day. So very disappointed in Serta.

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Apr 4, 2019
Reviewer name: SRL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything it says and more!

Just got our mattress a week a go and I'm more than satisfy with my purchase. I like that it sits higher because my husband is 6'5. It's plenty of space for the both of us to stretch out and his feet don't hang off the bed! The mattress is nice and firm but yet soft and comfy. Since our purchase, my husband and I have enjoyed the feeling of a good night sleep!

Helpful?4QMFWVS3Y7A913877654716
May 13, 2017
Reviewer name: Mrscushman
5 out of 5 stars
5 out of 5 stars review

Great Night Sleep!

[This review was collected as part of a promotion.] First this mattress is pretty..,I know that sounds strange to describe a mattress, but it is really nicely made. It is THICK! We now joke that we have a princess in the pea bed, I love it. As for comfort it has everything you would want in a mattress. The pillow top has the nice softness and the. It is firm under that. It's a perfect blend for my husband and I. I do prefer a softer mattress, but overall this is a great combo for us. We don't feel each other moving on the mattress which is nice. It also stays cool I like that. Overall I really like this mattress I hope it holds up,as well over many more nights.

Review from Serta
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Jul 9, 2018
Reviewer name: DrewH1531096423
4 out of 5 stars
4 out of 5 stars review

Comfortable and Semi Firm

The bed is a good combination of support and pillow top. I like soft, my wife likes firm. It seems to be right in the middle. Pillow to conform; Firm underneath to support. The only Con for us was that the gel cooling is not as effective as we had hoped. Maybe it's the higher humidity in Fort Lauderdale, FL. However, overall, a good value from Sam's club.

Review from Serta
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Sep 4, 2017
Reviewer name: JasonT1504545180
5 out of 5 stars
5 out of 5 stars review

Best night sleep in 5 years!

The mattress is firm yet comfy and it was easy to fall asleep. I usually toss and turn and wake up multiple times throughout the night. With this bed that is not a problem. I fall asleep fast and stay asleep. This mattress is the best purchase we have made in a while!

Review from Serta
Helpful?4QMFWVS3Y7A913877654716
Feb 2, 2022
Reviewer name: Dabouey
2 out of 5 stars
2 out of 5 stars review

Warning...worst mattress EVER!!

I received my set yesterday after purchasing it for my first King size bed. The set is beautiful the delivery was flawless. Unfortunately, after sleeping on this mattress last night my back is in knots this morning. I am extremely disappointed with this purchase. I read the reviews for this product and some were glowing others were not. I should have realized where there's smoke there's FIRE!!

Helpful?4QMFWVS3Y7A913877654716
reply from Serta Team

Hi there! We would like to apologize for your recent experience and would like to learn more about your specific situation to assist you further. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

May 22, 2017
Reviewer name: jccat
5 out of 5 stars
5 out of 5 stars review

This mattress is the best for the price!

[This review was collected as part of a promotion.] I have had this mattress for over a month and it has changed my life. My back and neck no longer ache when I get up. The mattress is firm but comfortable and has a plush pillow top with cooling technology that works well. It provides enough support where you don't feel your spouse moving around. This has been the best mattress I have slept on. I am very happy with choice.

Review from Serta
Helpful?4QMFWVS3Y7A913877654716