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Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars
1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 1,171-1,180 of 1,300 reviews
May 11, 2019
Eli
5 out of 5 stars review

Great mattress

I read a lot of the reviews. This mattress is outstanding. It's firm but still plush, not overly firm as some have stated. I had severe back pain in the lower back, I didn't think the problem was a worn mattress. I choose this one and by the second night the back pain was gone. The price is great. I'm super pleased.

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Apr 17, 2018
JR
1 out of 5 stars review

Did Not Last

We purchased this about 5 months ago and finally decided it had to go back. This sagged so bad on both sides you can hardly get out of bed and don't even consider trying to roll to the middle. Purchased online and had it delivered now we have to figure out how to return it. Not a happy customer. Last Serta lasted 12 years.

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Aug 29, 2019
PWW
4 out of 5 stars review

Fine product; good price

Online pricing was confusing and showed different prices for the same product. The one day sale price was more than the regular price. Took some time and effort to get that straightened out. The white glove delivery and set up was excellent. Happy with the product.

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Aug 15, 2019
kirkhominick
1 out of 5 stars review

Very Poor Construction Quality

First, they don't tell you that this mattress is custom made, which may be good or bad, but it will take weeks to arrive. When mine arrived today it was not a rectangle. One end was 37 inches wide and the other was 35 inches wide. No quality control at the factory? Sam's agreed to send me another, but now it is another two weeks on an air mattress, and I don't know what I am going to get.

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Nov 28, 2018
jim
5 out of 5 stars review

Very Pleased

Bought online, delivered on time by a very professional and courteous team. This mattress is quite comfortable. Also bought the Night Therapy Reinforced SmartBase Platform Foundation, which is quite sturdy and well made. Overall I am very pleased with my purchase and price paid.

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Jan 28, 2019
craigb1548645740
5 out of 5 stars review

its a Serta comfortable and good quality...

this is a firm mattress , so if you like firmness this is the one.. the pillow top softens the firmness, been getting a lot better sleep at night with this mattress . the price was right to comparisons to others. good quality of course its a Serta... I had other foam mattresses that didn't last very long. this one is a hybrid so it should hold up... I know its a early review but I its a quality matterss just in two nights of sleep..

Review from Serta
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Dec 24, 2019
Yellow Peril
3 out of 5 stars review

So Far, So Good. Actually Better.

Just took it around the block the first. For side, back and stomach sleepers why would anyone consider anything less? I bought a Zinus mattress from Sam's earlier this year. Way too soft. Bad choice. Always wanted the Glenmoor but my kids have the Zinus. Theirs are indeed former. Glenmoor is a balance for those who'll sleep in any position. If you need rock hard firm mattress get the former model. Best thing I did was took it for a test ride. The Oakbridge model was whew.... Firm! Always test it. A test drive never hurts. Now...hoping the besatue holds up....

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Jan 4, 2020
summer flowers
3 out of 5 stars review

Note: Sizes, heights and weights are approximate.

Just got this home. Obviously, great price with the current $125 instant savings. This is our 3rd Serta; 2 from Sam's. Beware of: "Note: Sizes, heights and weights are approximate." listed in the description. Our "King" measures 12" height; 74" width; 78" length. Sure was looking forward to standard 76"x80". Suppose I don't have to worry about king sheets not fitting; there is 2" of extra fitted sheet fabric. Thankfully we are fit, average height adults so giving up the 2" width and length for the "instant savings" offer balances things out. I'll give it a couple months before I comment on the comfort. Initial impression: it is more comfortable than our previous Serta which was a FIRM with no pillow top.

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Nov 12, 2019
Don kiko
5 out of 5 stars review

Great mattress

People don't listen to the negative people on the comments,My wife and I Bought this mattress and let me tell you it is the best mattress we ever had! I have back problems and I couldn't sleep face down on my other mattress and I sure can on this one! I will definitely buy it again and I would recommend anyone to get this bed it's worth every dollar.

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Jun 15, 2020
catherin
2 out of 5 stars review

firm and show wear

Bought this mattress end of November. There is a huge indent on my side of the mattress. My other half day for a medium mattress this is the firmed rock hard mattress ever. I would not recommend this to anyone unless your looking for a firm mattress. Also if your over 200 pounds I don't recommend as this mattress looks like it's 10 years old with the dip on my side.

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reply from Serta Team

Hello Catherin, We are sorry that you are experiencing issues with the Serta Perfect Sleeper Glenmoor 2.0 Pillowtop Queen Mattress Set. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!