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Sam's Club
Sam's Club
Member ratings & reviews for
Serta Perfect Sleeper Glenmoor 14" Pillowtop Mattress Available in Twin, TwinXL, Full, Queen, King, California King
4.1 out of 5 stars
stars1,931 ratings1,300 reviews
  1. 5 stars61% (1,185)
  2. 4 stars16% (312)
  3. 3 stars5% (97)
  4. 2 stars5% (89)
  5. 1 star13% (248)

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Showing 1,161-1,170 of 1,300 reviews
Apr 23, 2019
Mrs Banks
1 out of 5 stars review

HARD! "Pillow Top" means NOTHING!

We bought this in January for our guest room and it is awful. We felt bad for our guests and switched mattresses with our own master bedroom mattress while people are here. I hate it. If you truly want this you can test it out easily! Go lay on your driveway--it's the same comfort level.

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Nov 28, 2018
MT27
1 out of 5 stars review

awful!

I bought this about 3 weeks ago and it feels like i'm sleeping on a rock. i expected it to be soft esp since it's so highly rated, but i made a mistake buying it. My muscles are aching all the time from sleeping on it, wish I could just get another one

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Nov 3, 2022
Scott0720
2 out of 5 stars review

Great at first... 3 years later and sagging.

We bought this 3 years ago. Sides of bed have an indention. Middle of bed is great. Because it hasnt been used. We got the same mattress for my parents a year earlier and they are complaining of the same issue. Now its no longer being carried. Telling????

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Mar 24, 2018
disgruntled
1 out of 5 stars review

who knew

I purchased this mattress n it was to small for my bed frame. It measured 77 by 74. I?m not sure what size bed that is but it?s not a king. Check this link out. Take ur tape measure CRAZY who knew u had to measure a bed b4 u pay to have it delivered.

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Sep 14, 2018
LindseyH1536896586
3 out of 5 stars review

Like it so far

Definitely much firmer than the sample in the store. I have horrible back pain and have only been sleeping on this mattress for a week. Still have yet to determine if this mattress is going to help my back! It's taken a bit to get used to how firm it is but so far so good!

Review from Serta
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May 1, 2018
CharlesB1525137686
5 out of 5 stars review

This bed is soooooooo comfortable!!!!!

I love how comfortable this mattress is and as soon as I played down on it I knew it was going to help me with the issues I've been having with having a bad back. My old mattress just wasn't comfortable enough for me to get a full nights sleep but now I sleep good and through the night and wake up feeling rested and not still tired(weekends I do just lay in bed longer haha). Best purchase I have ever made and will be recommending serta to family and friends!

Review from Serta
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Sep 4, 2018
vergel777
5 out of 5 stars review

Great Mattress

We initially bought a brindalle II, but was disappointed with it. (kudos to sam's for the effortless return policy) Unfortunately we had our old mattress hauled away, as such we were in need of another replacement mattress pronto. This time instead of ordering things sight unseen, we went to the local club and tried out all the mattress they offered. We also looked at what was offered by a competitor warehouse and settled with the Glenmoor. It was an upgrade from our our bed (bought at the competitor warehouse 10 years ago). The mattress itself is very firm. The coils appear quite stiff. This is compensated by the thick foam topside. Despite the thick foam, it remains cool. I am hoping this will last a good decade more or more.

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Feb 18, 2022
Amy
1 out of 5 stars review

I bought it on Jan 2021. So it is a year that I have been sleeping on. Nowadays, when I wake up, my back is in pain. I have to take off from work because I can't even walk straight. Finally I went to sleep in the guest room bed and my back recovered. I only used the bed for a year and now it is hurting my back so bad. I am so afraid to sleep on it again. When you look at the bed, the area where I usually sleep is significantly lowered than anywhere else. I rotated it a few months ago because of similar issue. Now it gets worse. I don't think rotating would help anymore.

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reply from Serta Team

Hello Amy, thank you for taking the time to leave a review. We're sorry to learn of your experience. Please contact us at 1-888-240-1945. Thank you.

Aug 30, 2018
KatiriaD1535594005
3 out of 5 stars review

Problem of fabric

I have problems with this mattress I only have 2 months of use and already one side of the mattress is sunk and every morning I wake up with back pain thing that with the other old mattress did not happen .. now I have to make a claim for a mattress that It's new .... maybe this mattress coming with coming of fabric .. thanks

Review from Serta
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Nov 15, 2019
Teresa
1 out of 5 stars review

SAVE YOUR MONEY!

This mattress might as well be labeled as disposable. It's great for a few months, then it will begin to sag where you lay. I'm a small woman so there's absolutely no excuse for the mattress to be sagging so quickly. I've had to exchange the mattress twice, the third one is doing the exact same thing. It was a pain exchanging, they make it as unpleasant as possible. Waste of money!

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