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Customer reviews for Samsung 11 cu. ft. Upright Flex Zone Freezer for
Samsung 11 cu. ft. Upright Flex Zone Freezer
4.5 out of 5 stars
stars
320 ratings264 reviews
  1. 5 stars78% (249)
  2. 4 stars10% (33)
  3. 3 stars1% (4)
  4. 2 stars0% (1)
  5. 1 star10% (33)

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Showing 81-90 of 264 reviews
Nov 12, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect & Flexible

[This review was collected as part of a promotion.] We bought a new house and we needed the versatility of the Samsung Upright Freezer. Fits perfectly in our garage and is super quiet. It’s great knowing we can store our holiday turkey and then switch over to a refrigerator mode for summertime parties.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Oct 18, 2022
Reviewer name: NJMom
5 out of 5 stars
5 out of 5 stars review

The perfect single fridge/freezer

[This review was collected as part of a promotion.] The design is so sleek and modern and the freezer works perfectly. It's simple to use. Bigger than it looks in the photos, it's a nice size. Its got drawers in the bottom half, which I find very useful and easy to organize. And the delivery service was excellent. I've had many delivery nightmares in my life and this one won the spot for the best experience.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 3, 2022
Reviewer name: Parker
5 out of 5 stars
5 out of 5 stars review

Great Looking & Working Freezer

[This review was collected as part of a promotion.] This freezer has come in handy so much! Not only is it gorgeous looking and blends in so well with our stainless steel appliances in our kitchen! It also keeps food extremely cold! I love having ice cream and popsicles in the freezer without worrying if they are thawing or getting freezer burn. Highly recommend this freezer if you are wanting something for a smaller space or kitchen and don’t want to ruin your decor with an ugly appliance!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 3, 2022
Reviewer name: zoesjudie
5 out of 5 stars
5 out of 5 stars review

Great space saver!

[This review was collected as part of a promotion.] I had initially looked at buying a small chest freezer, but decided the upright with shelves would be a much wiser setup considering that in a chest, something would always end up on the bottom. I love the multiple drawers to divide types of frozen food. and the top shelves are easy to reach. I did not realize the appliance was convertible (can be used as a refrigerator or freezer), but that is definitely a plus!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jul 2, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Cold freezer

[This review was collected as part of a promotion.] Bought this to replace a 20+ year old power hungry freezer. So far so good, the food stays frozen, the power usage is more than half the old one (main reason for the purchase). It’s a bit smaller than we would have liked, but it works well. Also would like to switch the door to the other side without having to make a service call to keep the warranty…

Review from Samsung US
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Jul 25, 2023
Reviewer name: Patstrong
5 out of 5 stars
5 out of 5 stars review

I need some help. Drawers aren’t fitting in

I’m having a hard time re installing the drawers after removing all of them to clean the freezer. Pictures show the smallest drawer on top with a shelf on top but that drawer doesn’t fit! I can’t shut the door with the drawer in that position. Please help me!!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 4, 2022
Reviewer name: BengalsFan
5 out of 5 stars
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] When we were in the market for an upright frost-free freezer, we had not seen anything like this one, especially having dual capabilities. It fits perfectly in our basement and is working great! The price point was very comparable and ultimately better than the competition!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jun 27, 2022
Reviewer name: Bradleyt
3 out of 5 stars
3 out of 5 stars review

Good but Be Careful!!!

[This review was collected as part of a promotion.] Love the fridge/frezer combo, size & style of this unit but my food has been ruined several times over the past year with the door not shutting properly, without any indication, and then shutting itself off or raising the temp settings instead of running harder to keep cold. Fix this and it would be an amazing product.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
reply from Samsung Care

Hi Bradleyt, Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling and the door not closing properly. We understand it is important to have a working refrigerator to help food stay fresh longer. We will surely notate this feedback for better products and services in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Refrigerator or freezer doors will not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/ Cooling issues with the refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RZ11M7074SA/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144647176 Thank you for choosing Samsung. Have a great day. -Trisha-

Jun 15, 2024
Reviewer name: kuroigirl68
5 out of 5 stars
5 out of 5 stars review

SEXIEST APPLIANCE IN THE HOUSE!

I bought this 3 years ago when my chest freezer died. I was not looking for this type at all, but every choice I made was on back order for weeks. The salesman suggested this and I paused for a moment, thinking 'Does my frozen food container really need to be the sexiest thing in my house?'. Well turns out it did! JK! But it really looks great, three years in and it has caused me to step up my kitchen appearance game. Turns out you CAN get a matching Kitchenaid mixer...

Review from Samsung US
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Nov 7, 2022
Reviewer name: Mi Doña
5 out of 5 stars
5 out of 5 stars review

Samsung stand up freezer

[This review was collected as part of a promotion.] I bought it about 2 months ago and let me tell you this has to be one of the best purchases I have ever made easy access to all my freezer items cools fast and can be converted to a fridge that’s a plus

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581