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Customer reviews for Samsung 11 cu. ft. Upright Flex Zone Freezer for
Samsung 11 cu. ft. Upright Flex Zone Freezer
4.5 out of 5 stars
stars319 ratings263 reviews
  1. 5 stars78% (249)
  2. 4 stars10% (32)
  3. 3 stars1% (4)
  4. 2 stars0% (1)
  5. 1 star10% (33)

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Showing 71-80 of 263 reviews
Feb 9, 2025
Peter W
1 out of 5 stars review

great design, same poor quality

We have 7 year old french door samsung fridge, that been giving us always problems. 2 ice makers failed, it flooded our wood floors and Evaporator cover been soaking water and leaking on the bottom drawer... So we where in need of a tall narrow fridge that can be converted to freezer or fridge. In 2022 we got this 11.4 cu Samsung convertible fridge. and it is a great design and we like it. its been 2.5 years, and this fridge its leaking water from the evaporator cover to the bottom fridge floor. took the evaporator cover off. Drain is not clogged, its again - evaporator cover, made so cheap, glued with silver duct tape, foam edges are made of the worst quality foam, and whole cover is saturated with water....problem is in the meantime we bought seccond of those fridges. just waiting for the other to leak as well. We promised ourselves - never buy samsung appliances...

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
reply from SEA CARE

We understand how water leaks can be upsetting. Let's get this sorted out immediately, Peter W. We highly recommend performing the link below to help rectify the water leaks from the fridge. Kindly select the topics related to your water leak experience and visit the hyperlinks. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148382623, to help our team pull up your information. Have a great day! ^Chrystel

Feb 3, 2023
ToCookOrNotToCook
5 out of 5 stars review

A Great Slim Freezer

[This review was collected as part of a promotion.] One month in and all is well. Love the slim design… just what was needed for the extra freezing capacity we needed. Garage location works well given that it operates within a wide range of ambient temperatures.

Review from Samsung US
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Jan 3, 2022
Gio B
5 out of 5 stars review

Excellent!

[This review was collected as part of a promotion.] I've been looking for something like this for a while. It is upright so fits perfectly in my small garage. Drawer-style storage allows me to use the space more efficiently. Design is really nice and really feels upscale.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 18, 2022
Lovetocook
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] I bought this upright freezer in November along with a FoodSaver. It’s farmers market time in Florida and thought with the increase in food prices I would start cooking more at home. I couldn’t be happier with the size and ease of use. Fits a lot more than it looks like it would while only taking up a small footprint in my laundry room.

Review from Samsung US
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Aug 12, 2022
Texas User
4 out of 5 stars review

1 Year After Warranty

freezer has worked great after 1 year warranty expired. no problems until one morning. i lost everything in my freezer. followed the manual with no result. what our family discovered is that the door was not fully closed properly and the evaporator coil froze over with ice. thawed out evaporator, now freezer works great ! i wish the "door alarm" was louder. i still would purchase the product again.

Review from Samsung US
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Nov 7, 2022
Mi Doña
5 out of 5 stars review

Samsung stand up freezer

[This review was collected as part of a promotion.] I bought it about 2 months ago and let me tell you this has to be one of the best purchases I have ever made easy access to all my freezer items cools fast and can be converted to a fridge that’s a plus

Review from Samsung US
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Nov 6, 2021
Patricia
5 out of 5 stars review

Quiet, sleek, and roomy

i wanted and am using as a fridge-only. though i just received it, this convertible fridge freezer is so far perfect. i waited while it was backordered and am glad i did! no more noisy annoyances from my old unit! it holds as much as my 12+ cf fridge did, just less door holder space. best for me, its so quiet, barely know it's running- so much nicer than my last two or three other model fridges. great value, looks nice. will update as time goes on.

Review from Samsung US
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reply from samsungcare

We're happy you like the refrigerator! Your feedback is very important to us. ^Pat

Oct 26, 2022
Kimmy
5 out of 5 stars review

Great item!

[This review was collected as part of a promotion.] Very spacious and easy to organize with the drawers. Beats digging threw a pit like a chest drawer. As we know, not everything is flat and uniform in size to enable perfect stacking in a freezer to prevent qitems falling over. Unlike standard standing freezers, items won't fall or roll of the shelves when opening the door as everything is enclosed in the drawers. With the design, it is not an eyesore that needs to be placed in the garage out of sight. It can placed in an open spot in the kitchen and blend in with the rest of the kitchen appliances. I'm hoping to purchase another soon to use as a fridge along side this one that is currently being used as a freezer.

Review from Samsung US
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Jul 11, 2022
rsxrsx1998
5 out of 5 stars review

Great Item!

[This review was collected as part of a promotion.] I was in the need for a freezer for the garage and I didn't want to spend a lot of money and I wanted something with some features vs. a generic looking and basic "garage fridge." I found this item from searching online and thought it was the perfect size. I was also intrigued that it could either freeze or cool based on what I needed it to do. Lastly, it was stainless and will look good in my garage for years to come.

Review from Samsung US
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Jun 27, 2022
kassonk
5 out of 5 stars review

Standalone Freezer

[This review was collected as part of a promotion.] Bought this back in January of 2022. Use it in freezer mode. Very, very quiet, keeps things perfectly cold and takes up minimal room (I live in a condo.) Energy efficient and love the combination of drawers, shelves and door shelving. Totally satisfied.

Review from Samsung US
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