Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 11 cu. ft. Upright Flex Zone Freezer for
Samsung 11 cu. ft. Upright Flex Zone Freezer
4.5 out of 5 stars
stars319 ratings263 reviews
  1. 5 stars78% (249)
  2. 4 stars10% (32)
  3. 3 stars1% (4)
  4. 2 stars0% (1)
  5. 1 star10% (33)

Member photos

  • +29 images
Sort by |
Showing 51-60 of 263 reviews
Nov 12, 2020
Anonymous
5 out of 5 stars review

Perfect & Flexible

[This review was collected as part of a promotion.] We bought a new house and we needed the versatility of the Samsung Upright Freezer. Fits perfectly in our garage and is super quiet. It’s great knowing we can store our holiday turkey and then switch over to a refrigerator mode for summertime parties.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 3, 2022
zoesjudie
5 out of 5 stars review

Great space saver!

[This review was collected as part of a promotion.] I had initially looked at buying a small chest freezer, but decided the upright with shelves would be a much wiser setup considering that in a chest, something would always end up on the bottom. I love the multiple drawers to divide types of frozen food. and the top shelves are easy to reach. I did not realize the appliance was convertible (can be used as a refrigerator or freezer), but that is definitely a plus!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 3, 2023
1610 Cryppie
5 out of 5 stars review

Freezer/Refridgerator (Either Or)

[This review was collected as part of a promotion.] Have had the item for about a month. Absolutely great! Frost-Free and we keep it in the garage for overflow and larger items. Tall and slender, it fits into a narrow space and meets a large or small families needs. Quality in and outside the item.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Dec 1, 2022
Streetr
5 out of 5 stars review

So Far, So Good!

[This review was collected as part of a promotion.] I identified this freezer for my wish list about a year ago, been tracking them online and when I was ready Samsung had the best deal, direct from them. Delivery was expertly handled, and it's a REALLY nice freezer. Only had it a few weeks, but after I figured out how to unlock the controls to change the temp, I set it at zero and it is so far frost-free and right at zero. It DID come with the hardware to switch the door from right-hand to left, but I have not used that yet nor have I investigated whether it will be feasible. I had read that others had issues with switching the door. In summary, a very well thought-out approach to a freezer that has the versatility to also be a backup refrigerator. Glad I own it!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jul 11, 2022
Laura P
5 out of 5 stars review

Excellent Buy!

[This review was collected as part of a promotion.] We were looking for a freezer more stylish than the large white blocks. And this one just made the deal. The drawers make it super simple to storage products by type and have easy access to it as well. Excellent!

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jul 22, 2023
eeek
1 out of 5 stars review

A lemon but no one to complain to

I bought one of these as a back up for large family gatherings at our summer home. My main fridge can't handle a crowd. It was very nice but small. So I purchased another last August. It had a broken hinge that was somehow rigged so that we didn't notice. We used it only for one month. This spring the door would not close tightly. Called for service and it was pointed out that the main hinge which is a large heavy strong part had been cracked. A person could not have done that and it was assumed that maybe it fell off the truck somehow. It was not in the carton upon delivery. So we waited for the part and a second appointment for the repair. Now a few months later it stopped working all together. Not even the light will go on. The warranty company who only comes to our Long Island area once per week on Tuesday came just to diagnose but could not because she could not get the power on. She tested my outlets and the connection to the power it not the problem. So after waiting two weeks for a repair appointment (I could not cancel a previous appointment the first Tueday after I called) the only thing she could do was schedule yet another appointment so she can order some parts that will allow her to just to diagnose the problem. I am sure then she will order parts, wait for parts to come in, and reschedule a repair. By the time the repair will be made I will have lost the entire peak season for guests. I called Samsung to see if they would replace it under the lemon law but all I get is a call center somewhere in Asia, maybe the Phillipeans but I am not sure. I am sure that they could not help me. Will they just string me along until the warranty runs out? Frustrating.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
reply from Samsung Care

Hello, We're saddened to hear about your experience with one of our refrigerators. Let us help. You may contact our Support Team via the link below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jun 29, 2022
sandysea
4 out of 5 stars review

attractive and easy to organize

[This review was collected as part of a promotion.] I bought the Samsung 11.4 cu. ft. Convertible Upright Freezer for it's flexibility, easy access to stored foods and attractive design. I've only used it as a freezer so far and I'm very happy with my purchase.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Oct 26, 2022
NJMom
5 out of 5 stars review

Excellent Freezer

[This review was collected as part of a promotion.] We are very happy and satisfied with the new freezer. It is a nice size, functions very well, and love the drawers. Looks very nice in my kitchen as well. I would recommend to anyone looking for a simple upright freezer that can also be a fridge if you convert it. (love having the option by the way).

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Jan 29, 2024
Vivi
5 out of 5 stars review

Saves Space!

[This review was collected as part of a promotion.] The size was perfect to fit into a tight space in my garage. Putting too much food in all at once caused some frost but the issue went away the next day. When the drawers are pulled out, it looks pretty great too but the drawers are convenient for my needs. I like that it has the ability to modulate as needed. Overall seems like it's running well so far.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
Apr 18, 2024
Spark7170
5 out of 5 stars review

Useful !! Fancy!!

[This review was collected as part of a promotion.] I bought them 2 weeks ago . It is unbelievable to useful freezers. I'm using for a freezer and the other one change temperature to use as in refrigerator. Both are nice working and modern models and fancy look nice storge.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581