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Customer reviews for Samsung 11 cu. ft. Upright Flex Zone Freezer for
Samsung 11 cu. ft. Upright Flex Zone Freezer
4.5 out of 5 stars
stars
320 ratings264 reviews
  1. 5 stars78% (249)
  2. 4 stars10% (33)
  3. 3 stars1% (4)
  4. 2 stars0% (1)
  5. 1 star10% (33)

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Showing 21-30 of 264 reviews
May 30, 2024
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Stopped working after 6 months

Total waste of over $600 worth of food as it completely went out. Called samsung prayingvthe will replace the food but as all the food was thrown out

Helpful?7JUAEG4N2PK413876208581
Feb 25, 2021
Reviewer name: Richard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Richard's New Freezer

So far it is living up to our expectations. Have not yet tried to reverse the door opening configuration.

Helpful?7JUAEG4N2PK413876208581
Aug 16, 2022
Reviewer name: Monstar
4 out of 5 stars
4 out of 5 stars review

Excellent but limited.

I bought this to use a overflow fridge and to keep drinks in. Well, if you want to keep normal water bottles or long neck beers cold find another fridge. The shelf spacing is not adjustable and a water bottle will not sit upright on any shelf.

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Dec 25, 2023
Reviewer name: RRA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Freezer

Great freezer, exceeds expectations

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Dec 11, 2023
Reviewer name: DLB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased

Perfect size for our needs. We love the drawers that make organizing easy.

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Aug 25, 2021
Reviewer name: Chris P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice freezer

Nice freezer unit. Haven’t tried it as a refrigerator but it is a convertible unit.

Helpful?7JUAEG4N2PK413876208581
reply from Supplier Response

Thank you for taking the time to leave us this positive feedback, Chris P! Welcome to the Samsung experience. ^Lena

Mar 3, 2023
Reviewer name: disappointed
1 out of 5 stars
1 out of 5 stars review

would not recommend

Great looking but quit working in less than a year!

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Jul 21, 2021
Reviewer name: Bart
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Freezer

Very easy to operate. Attained desired temp rather quickly. Looks nice

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Aug 19, 2023
Reviewer name: Rachel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great storage!

Great fridge to use in a small area!

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Jan 10, 2026
Reviewer name: Eric R
1 out of 5 stars
1 out of 5 stars review

Quality = Dead after two years

Took just two years to die. Does not freeze anymore. Appliances used to last and last, I've never had a freezer that quit so soon.

Review from Samsung US
Helpful?7JUAEG4N2PK413876208581
reply from SEA Care

We care about the betterment of your refrigerator, Eric R. Let's help you out. To address your concerns with your fridge. Please click the link and the hyperlinks and watch the embedded video for tips. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151814392 so our team can pull up your information when you message us. Have a great day. -John