but this time i was completely disappointed when i bought it and installed. i felt it while reverse the direction a freezer door... i wonder how they used only cheap materials like this. another problem is that i bought two...two... i know very well that plastic materials and machine assembly. it's job related. i was surprised that i had to make new thread in the plastic. it's plastic, so it gets loose easily. one more thing, i would like to samsung give the customer an option to choose left and right before purchasing. it's such a cheap product.. i was really shocked. well, i'm not rich, so i'll have to use the cheap one like this. no choice. if i win the lottery, i'll buy a good one.

[This review was collected as part of a promotion.] Absolutely love this convertible freezer/fridge! Easy access to all your items. Never worry again about losing items to the back of your fridge/freezer. Comes with 5 drawers that are completely removable for alternative storage. This unit also allows for temp control customization and has alarm for when unit is left open. Change your fridge/freezer game with this model Or update your kitchen with 2 of these units for a whole new fridge and freezer!

[This review was collected as part of a promotion.] We bought this item a couple of months ago, and it is located in our garage. It really works very well, it keeps the food frozen. No loud sounds, except for a small hhhmm when you are close to open it. Great product.

waited months for this product. product looks great from the outside. however, it stopped working less than a year after purchase. lost goods when it went out. would not purchase this appliance again. beware if it stops working and you don’t wait for another backorder of the same product, you will be responsible for hauling away the nonworking product at your own expense.

freezer has worked great after 1 year warranty expired. no problems until one morning. i lost everything in my freezer. followed the manual with no result. what our family discovered is that the door was not fully closed properly and the evaporator coil froze over with ice. thawed out evaporator, now freezer works great ! i wish the "door alarm" was louder. i still would purchase the product again.

[This review was collected as part of a promotion.] I bought this 3 months ago and it's perfect for what I need . I am using as a refrigerator and use it for drinks and overflow from the refridgerator it maintain temp perfectly and drinks are cold faster than in the full size refrigerator

[This review was collected as part of a promotion.] Bought this for the specific purpose of being able to hold overflow of food being brought to us whilst dealing with upcoming surgery and subsequent recovery. Preferred vertical freezer over chest freezer both for ease of access to food and smallest footprint. This freezer was perfect in both respects. It is frost-free and EnergyStar rated, which are two other criteria I wanted in a freezer. Installation went fairly well, though the leveling was a little more difficult than it should be, in my opinion. I was pleasantly surprised at how quickly the freezer brought the temperature down to the set temperature - did not need nearly the time specified in the manual. Also, even though this freezer is in my basement, I did not want to listen to a lot of noise and the freezer delivers - could not even hear it 10 ft away. Bottom line - this freezer cost more than I wanted to spend but the vertical type and the small footprint were my top two criteria. It was far less expensive than other freezers meeting this criteria. So far it has worked great and I really like it. Plus, I also have the option, once the additional freezer space is no longer required, of switching to refrigerator mode and using it for storing drinks and snacks. Would I buy it again? Hell, yeah!

[This review was collected as part of a promotion.] We bought this convertible refrigerator/freezer 4 months ago It has allowed us to take advantage of many grocery sales as a freezer. Now, with the holidays approaching and extra family members staying with us, we are grateful for the extra refrigerator capacity. The best of both worlds! And, of course, it works perfectly and has an incredibly sleek look. Thanks Samsung!

[This review was collected as part of a promotion.] I purchase 2, so need to switch one of the door to another side. The instruction/diagram about the switching is not details enough where 2-3 steps have to go through try/error, but eventually work out.

Temperature is not accurate, it is 5F warmer than what is set. I have sensitive medications (biologics) that need logging of temp. I set temp of frig at 34F, log temp thermometer says 38-39F, can't get temp to go lower than that, unless I switch to freezer mode.