Hi Di! Our products are fully cooked so you really just need to heat through. Below is a link to how we suggest you cook them. And one more thing, because we use a natural casing, we recommend not putting them in the microwave. This will definitely make them tough!https://kiolbassa.com/how-to-cook-sausage/

We are sorry for your experience. In no way are we attempting to be deceptive. We add "natural pork casing" directly under the flavor on the front label, but we understand that it is not for everyone. We continue to make our sausage the way we have for nearly 75 years which includes a pork casing. We have tried other casing types, but none work as well. We want you to be satisfied with our product, and if you are not, we ask that you please contact us directly so that we can make it right. https://kiolbassa.com/contact-us/

Kiolbassa has been using their family's recipe to make their Beef Sausage using a pork casing since 1949, when all sausages were made with a natural casing. We understand that not everyone eats pork and that is why we have recently formulated a Hatch Chile & Cheddar Chicken Breakfast Link which is 100% pork-free! Sam’s Club currently sells them in over 400 clubs.

We never want our customers to be mislead or misunderstand what they are getting, which is why we state that it's in a pork casing on the front, under the flavor description and on the back in the ingredient listing. If you purchased our Beef Smoked Sausage and are unhappy with it, please call us at 210-226-8127 so we can make things right with you. Sarah, Kiolbassa Smoked Meats