Howard, we recommend on the package that the product is eaten within three days or to freeze any leftovers once opening the package. Please give us a call so that we can get more information on your experience, and hopefully work to make it right. 210-226-8127

We never want our customers to be mislead or misunderstand what they are getting, which is why we state that it's in a pork casing on the front, under the flavor description and on the back in the ingredient listing. If you purchased our Beef Smoked Sausage and are unhappy with it, please call us at 210-226-8127 so we can make things right with you. Sarah, Kiolbassa Smoked Meats

Hi Di! Our products are fully cooked so you really just need to heat through. Below is a link to how we suggest you cook them. And one more thing, because we use a natural casing, we recommend not putting them in the microwave. This will definitely make them tough!https://kiolbassa.com/how-to-cook-sausage/

This is disheartening to hear, RW! Our products should not shrink during cooking. Please give us a call so that we can learn more about your experience. We would like to try to make it right. 210-226-8127

We are sorry to hear this about your experience, Stacey. On occasion we get a tough batch. Sometimes a tough casing can also be caused from the sausage being over cooked or cooked in the microwave (which we never recommend). Please contact or customer service team so that we can try to make it right. 210-226-8127