Yay, Ken! Thanks for being a super fan!

Carol, we appreciate the feedback, we will share it with our team. Sometimes the casing can be tough if it is overcooked or if it is cooked in the microwave. Occasionally, we get a batch that has tougher casing than others, so there could be a variety of reasons. We love to hear that you enjoyed the taste, and hope you decide to give us another try!

Thanks for the feedback, we will definitely share this with the team. We appreciate that you remain a loyal fan of ours!

We appreciate that you indulge in our sausages on occasion. Thank you for being a fan!

Thanks for the feedback. We appreciate the high rating, but want you to enjoy our sausage. Sometimes, we get a tougher batch of casing than usual. It also depends on how you cook them. They only need to be heated through since they are fully cooked, so only a few minutes on the grill, and never in the microwave. We'd like to talk to you more about your experience. Please feel free to reach out to us at 210-226-8127.

We love when we have the opportunity to do demos in the store. We are so glad you stopped by for a sample and then decided to buy them. Thanks for becoming a new fan!

Thanks for the feedback, Karin. We do not recommend cooking the sausage in the microwave because it can often make the skin tough. Here are some tips on how to cook it to get the most out of your purchase: https://kiolbassa.com/how-to-cook-sausage/We hope you try us again soon!