I have five large boxes and a plastic slide that have been sitting in my garage for 15 days. We paid $1000 dollars for a professional install. They scheduled the install for today never showed up or called. The third party company takes anywhere from 1-3 days to respond to messages. Trying to get Sams to refund my installation so that I can hire someone on my own has been very frustrating. Hopefuly its a nice set, but currently its just an eyesore in my garage teasing two small boys who are waiting anxiously for it to be built.

Completed in 23hrs, by myself. I was a little hesitant getting into this project as there were multiple reviews out there about the complexity of the build. The pieces were shipped in a five parcel drop off. I was able to store them in the garage until I could find a weekend to put this together. I downloaded the "Bilt" app and reviewed instructions prior to starting. An important note to follow was organization of the material. This was key when it came time to build, it allowed me to spend less time searching for pieces and more time constructing. Once all the pieces were organized I found it easier for myself to follow the printed instruction booklet and reference the Bilt app when I needed to "pinch and zoom" on certain pieces. The booklet is printed in black and white and the app allows you to see all the colors, this was helpful in discerning material. in this fashion, and working completely alone, it took me two full days to construct. (Day 1, 9a-8p. Day 2, 9a-9p) 23hrs. You begin the build by constructing the door, the ladder then the rock wall. It then has you move on to start the swing set, then construction of the fort base. At the beginning of day two I was ready to lay down flooring of the completed base. Don't be alarmed, you will end up with multiple bags of partial unused hardware. This caused me hesitation in my build but I want everyone to know it is expected. All the pieces fit together really well, pilot holes lined up, and no pieces were broken. The wood is mostly pine with the roof material being cedar. Every now and then, you would get a knotty piece, I was able to work around it as needed. You finish the build with accessories and finally the swings. Hideout Tower is impressively tall, 12ft. My kids will really enjoy this for years to come.

Mentioning the pickett tool on the step it is needed would be helpful. Didnt realize it existed because it was in a box of parts we didnt need at that step and hadnt unpacked it. Also, would be nice to have some sort of railing or netting in the tower. My kid immediately tried to climb onto the roof from the tower section. Sinking in the augers was a pain. Would love to have recommendations to make that process easier. Overall, great playset. My kiddo absolutely loves it. Haven't been able to keep him off of it.

Some holes were pre drilled too big. The wood is already starting to crack and it hasn't been a month yet. The door is already sagging making it look bad. Some of the smaller pieces broke when trying to put the t nut on it. 1/4 of the board were warped. The directions weren't great at all, had to take apart some stuff and put together the opposite of what directions say. Had to redrill about 10 holes that didn't line up for the swing and a-frame

The wood is very soft and cheap. After having it for only 4 months and only 2 kids playing on it, the bolts are backing out and the wood is cracking on the tower. We have had to re-tighten the bolts in many places 4 times in the 4 months. The whole thing twists when my 50 lb son swings. I don't feel safe with my children on this playset. I am VERY disappointed with the quality and safety of this product for such a large purchase!

I got this one for my girl. Took time to put together but directions was SPOT on. Every hole was pre drilled and fit. Every bolt nut and screw was numbered and fit. I’m very happy with it and darn glad I spent the money for it. And my little girl not old enough to tell me but her actions sure shows my she loves it. If anyone wants to see it just go to my profile and I’ve posted pictures..

This was one of the worst purchases we have ever made. Most things we get at Sam's club seem to be really good.. well put together.... And as described. This was the cheapest.. broken.. purchase we have ever made. The wood is splitting.. The main support bemis split.. missing screws. We're not even through putting it up. Just taking it out of the package we were appalled. Beware.. Read all of the reviews.. Don't do what we did. This playset is not worth $100 whether alone close to $2,000.

This playground is impressive in size. It took my husband and I about 3 days to assemble. The colors and quality of the wood is much higher quality than ones we’ve used in the past. I gave this product a 4/5 because the main beam above the swings is cracked right down the middle and I worry about how that will hold up against the weather. Our kids are really enjoying it!!

Pros: It looks great and we have had many compliments on it. The kids love it. Cons: I doubt it will last more than a year and I’m starting to worry it will fail while the kids are on it. It is extremely rickety and just seems to be poorly designed from a structural standpoint. My kids are average sized 6 and 4 year olds and when they’re both swinging the entire fort section of the set twists and sways several inches at a time and it seems to be getting worse. The main beam that the swings hang from is cracking and splitting in several places. The wood is so soft that the locking nuts eat right into it which seems to cause the bolts to loosen. We’ve had this up for 3 months and I’ve had to retighten the swing assemblies 3 times because they were visibly coming loose. Oh and the deck boards are very thin. I’m not sure if I’m more annoyed with how much we spent on it or how much time I sunk into assembling it for it to turn out the way it did.

it's a great playset with room to grow. My 8 year old plays on it every single day. It took my husband and my dad a few days to build it. The delivery was great, the truck driver stuck it in my garage for me. I honestly think it's great quality especially for the price.