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Customer reviews for Backyard Discovery Mystic Tower Cedar Swing Set for
Backyard Discovery Mystic Tower Cedar Swing Set
4.4 out of 5 stars
stars274 ratings212 reviews
  1. 5 stars69% (190)
  2. 4 stars14% (37)
  3. 3 stars6% (17)
  4. 2 stars6% (16)
  5. 1 star5% (14)

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Showing 41-50 of 212 reviews
Apr 4, 2026
Jeff
5 out of 5 stars review

Excellent product!

Built this for our grandchildren and directions/instructions are excellent. Very well explained and every piece fit perfectly!!! I am so impressed with everything supplied. Highly recommended

Review from backyarddiscovery.com
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Mar 29, 2026
Greg
5 out of 5 stars review

Great Playground

Awesome playground. A lot of parts and time consuming to put together, but very worth it in the end. My shipment was missing 2 bags of bolts, but I called customer service and I had them FedEx’d to my house within 2 days. Great customer service.

Helpful?6JDOICXHLTEX13874200187
Jan 10, 2026
Danny
4 out of 5 stars review

Huge!

This playground is impressive in size. It took my husband and I about 3 days to assemble. The colors and quality of the wood is much higher quality than ones we’ve used in the past. I gave this product a 4/5 because the main beam above the swings is cracked right down the middle and I worry about how that will hold up against the weather. Our kids are really enjoying it!!

Review from backyarddiscovery.com
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Nov 21, 2025
TRAVIS
5 out of 5 stars review

Impressive Swing Set

Impressive swing set/tower! Our 3 %26 5 year olds love it! We were able to find a certified assembler searching google which was cheaper than using Sam's club as the coordinator. And so happy we did. It took two workers 8 straight hours, with no breaks to assemble it. And they have done hundreds of these. It does say a clear coat is needed to comply with the 5 year warranty terms. We will apply next summer. We opted for a sand base which acts like a giant sandbox. If we can get 5-7 years out of it, it will be money well spent. The Mystic Tower swing set has more character than the plastic lifetime ones but probably wont last as long. My guess is when the kids turn 10 and 12 they will be on to new things.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Thank you for taking the time to leave a 5 star review! We hope they enjoy the swing set!

Apr 7, 2025
JustADad
5 out of 5 stars review

You Can Do it!

Completed in 23hrs, by myself. I was a little hesitant getting into this project as there were multiple reviews out there about the complexity of the build. The pieces were shipped in a five parcel drop off. I was able to store them in the garage until I could find a weekend to put this together. I downloaded the "Bilt" app and reviewed instructions prior to starting. An important note to follow was organization of the material. This was key when it came time to build, it allowed me to spend less time searching for pieces and more time constructing. Once all the pieces were organized I found it easier for myself to follow the printed instruction booklet and reference the Bilt app when I needed to "pinch and zoom" on certain pieces. The booklet is printed in black and white and the app allows you to see all the colors, this was helpful in discerning material. in this fashion, and working completely alone, it took me two full days to construct. (Day 1, 9a-8p. Day 2, 9a-9p) 23hrs. You begin the build by constructing the door, the ladder then the rock wall. It then has you move on to start the swing set, then construction of the fort base. At the beginning of day two I was ready to lay down flooring of the completed base. Don't be alarmed, you will end up with multiple bags of partial unused hardware. This caused me hesitation in my build but I want everyone to know it is expected. All the pieces fit together really well, pilot holes lined up, and no pieces were broken. The wood is mostly pine with the roof material being cedar. Every now and then, you would get a knotty piece, I was able to work around it as needed. You finish the build with accessories and finally the swings. Hideout Tower is impressively tall, 12ft. My kids will really enjoy this for years to come.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

The BILT app was designed for the DIY person, such as yourself. I'm so glad you found it helpful. What a perfect time of year to have the Mystic Tower swing set in your yard.

Oct 29, 2024
Reka
1 out of 5 stars review

Cheaply made, not safe

The wood is very soft and cheap. After having it for only 4 months and only 2 kids playing on it, the bolts are backing out and the wood is cracking on the tower. We have had to re-tighten the bolts in many places 4 times in the 4 months. The whole thing twists when my 50 lb son swings. I don't feel safe with my children on this playset. I am VERY disappointed with the quality and safety of this product for such a large purchase!

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Thank you for your review. We strive for 5 star satisfaction and apologize that we fell short on your experience. We would like to discuss this further with you. Please contact our Customer Advocate Department at 800.856.4445. Our team is available 7 days a week, 8am-6pm CST.

Nov 21, 2025
MINDY
3 out of 5 stars review

Disappointed in quality

Nice looking swing set. However, I am disappointed with the quality. We purchased in December and my husband and son put it together in February. After a few months, the wood has split in multiple places and has also peeled in a couple places. The wood is pretty soft and is easily nicked. Some of the screws have even broken off. I would have submitted photos but I kept getting an error message saying the operation couldn't be completed

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Thank you for the review. We aim for a 5 star review for our products and apologize for any issues. Please feel free to call us at 1-800-856-4445 if we can help with any concerns

Apr 13, 2025
Jose Alvarenga
1 out of 5 stars review

It came April 1st. But we just finished last tuesday but the next day it fell dawn, because the wind is too strong, where we lived in Fort Morgan colorado. We put all the black stakes, but they did not hold anything.. Rig now the entire swing set is wiggle even when just my daugther is swinging...not satisfied too expensive for too poor material...I took photos to prove all that I'm describing..

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.

May 23, 2023
WMartin70702
5 out of 5 stars review

Classic Set

[This review was collected as part of a promotion.] [Employee of backyarddiscovery] This product is so fun. Compact for any size years. So many options for play on one set. All ages can enjoy this set. The kitchen is fun for smaller kids. Great quality and classic swing set

Review from backyarddiscovery.com
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Dec 3, 2025
Jodi
3 out of 5 stars review

Door Ripped off!

I purchased a Backyard Discovery Mystic Tower Cedar Swing Set for my grandchildren from Sam's Club, and I paid for assembly services with the purchase. Less than 6 months after it was purchased and assembled, my 2 year-old grandson opened the wooden door on the swing set, and it ripped off, exposing broken wood and visible nails. The play set is no longer usable, as it is unsafe.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

We are sorry to hear this. Please reach out to us at 1-800-856-4445 as we would be more than happy to help with any replacement parts needed. We are open 7 days a week from 8 A.M.- 6 P.M. C.T.