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Customer reviews for Backyard Discovery Mystic Tower Cedar Swing Set for
Backyard Discovery Mystic Tower Cedar Swing Set
4.4 out of 5 stars
stars274 ratings212 reviews
  1. 5 stars69% (190)
  2. 4 stars14% (37)
  3. 3 stars6% (17)
  4. 2 stars6% (16)
  5. 1 star5% (14)

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Showing 31-40 of 212 reviews
Apr 12, 2026
N.B.
4 out of 5 stars review

Good purchase overall

Mentioning the pickett tool on the step it is needed would be helpful. Didnt realize it existed because it was in a box of parts we didnt need at that step and hadnt unpacked it. Also, would be nice to have some sort of railing or netting in the tower. My kid immediately tried to climb onto the roof from the tower section. Sinking in the augers was a pain. Would love to have recommendations to make that process easier. Overall, great playset. My kiddo absolutely loves it. Haven't been able to keep him off of it.

Review from BILT
Helpful?6JDOICXHLTEX13874200187
Dec 21, 2025
Rosey
1 out of 5 stars review

Regrets

I purchased this item on December 7th with an expected delivery date of December 19th. Since December 15th, the tracking has shown no updates and the package appears to be sitting with no movement. I have called multiple times and have not received any clear information about where the package is or when it will be delivered. It is now December 21st, and we still have not received the order, which was intended as a Christmas gift. This was a $1,400 purchase, and the lack of communication and resolution has been extremely frustrating. At this point, I am regretting the decision to purchase this item.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

We value your opinion and would like to hear more about your experience and see if we can get a better view of what is going on. Please call our Customer Advocate Team at 800-856-4445 8a-6p CT seven days a week.

Apr 12, 2026
Amanda
1 out of 5 stars review

Paid $1000 for this product to be assembled. I have had it for a week and Sam's club is giving me the run around on scheduling it to be assembled which I assume is weeks out. They claim it isn't delivered yet so I have 4 large boxes stuck in my garage and 2 disappointed kids.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Hi Amanda. Please reach out to us and we can assist you with scheduling assembly. Our number is 1-800-856-4445 and we are here 7 days a week from 8am to 6pm Central. We&#39;ll need some information when you call so try to have your order number available. <br />Thank you, <br />Hayley, Backyard Discovery

Apr 12, 2026
Shane
5 out of 5 stars review

Great instructions

It took me and my body 14 hours straight to complete. The tip I have is don’t separate all of your pieces. Leave the pieces in the box with the parts list accessible in each box when the instructions call for a part, go to each box and look for that part and pull it out at the time you need it. The only thing I recommend separating is your hardware. The instructions are pretty straightforward. Everything was there. Nothing was missing. I would recommend staining the wood as it’s not gonna hold up in the winter. It’s very soft.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13874200187
Apr 8, 2025
Cassie
5 out of 5 stars review

Verified Purchase

Great purchase

Great play structure! Kids love it. Took 2 people 2 days to complete. We bought heavy duty anchors to secure it down.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Thank you for the review! We hope the little ones are enjoying their Mystic Tower!

Apr 19, 2026
Kassi
5 out of 5 stars review

Very fun playset

Love the product, very fun set with clear instructions. We didn't realize the wood wasn't treated till half way through building it, so make sure to do that first!

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13874200187
May 1, 2026
BMEyer
5 out of 5 stars review

Happy family

Easy to follow instructions. Had a great time building this. Very rewarding. Family loves it!! Will definitely look into purchasing other backyard discovery items

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13874200187
May 3, 2026
Danfante
5 out of 5 stars review

Great Playset with clear instructions

Paper instructions were very clear (even the ones in French), but app instructions were terrible and did not match the pieces provided. It took 4 people a full day to put this together without issue. It has been two months and the kids love it.

Review from backyarddiscovery.com
Helpful?6JDOICXHLTEX13874200187
Apr 11, 2024
Happy Grandma
5 out of 5 stars review

Verified Purchase

Swing set

Packaging each section together would make assembly easier, but once organized all pieces were clearly marked. Our grandchildren love it! There are enough activities and equipment to keep everyone busy and happy!

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Greatly appreciate the time in posting this review. We package our units to be as efficient as possible in shipping, so can very much understand the issues this creates when going to assemble. Happy the grandchildren love it!

Feb 12, 2026
Erica
5 out of 5 stars review

it's a great playset with room to grow. My 8 year old plays on it every single day. It took my husband and my dad a few days to build it. The delivery was great, the truck driver stuck it in my garage for me. I honestly think it's great quality especially for the price.

Helpful?6JDOICXHLTEX13874200187
reply from BYDSales

Thank you for taking the time to leave us a 5 star review!