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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 61-70 of 671 reviews
Oct 27, 2022
Reviewer name: Sprice
1 out of 5 stars
1 out of 5 stars review

Awful contrast - Poor colors

[This review was collected as part of a promotion.] My Samsung from 10 years ago looked better then this TV. Very sad about my purchase. What a waste of money. Contrast ratio is complete garbage as well as the colors for yellow look green.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

Sprice, Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 4, 2022
Reviewer name: Davey86
5 out of 5 stars
5 out of 5 stars review

Great Picture Nice Features

[This review was collected as part of a promotion.] Great streaming capabilities. The picture is great looking while watching TV, movies, and gaming hoping for more updates to keep everything running smooth.

Review from Samsung US
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Jun 10, 2022
Reviewer name: Bswebb
5 out of 5 stars
5 out of 5 stars review

Great for watching sports!

[This review was collected as part of a promotion.] This TV has one of the most incredible pictures available today. Extremely vivid, especially when watching outdoor sports programs with natural light. I highly recommend.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Tshopss
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] Great for gaming or watching a good movie. Movie theater quality. I would definitely recommend this product.

Review from Samsung US
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Nov 10, 2024
Reviewer name: Not A Fan of QLED
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

I've had this TV for just over two years and it no longer works. I've always had Samsung TVs and they've always lasted me 5+ years. I will never buy another Samsung TV considering I went with the better quality QLED and it's now useless. Compared to my UHD Samsung TV that I've had for almost 5 years and ZERO issues. First, this is a bedroom TV and isn't used as often as the UHD living room TV. But, there started to be faint lines towards the bottom of the screen on the QLED TV. They didn't obscure the picture but more of an annoyance. Then the lines kept increasing towards the middle of the screen. But, still, wasn't a huge issue for more since I could still see whatever I was watching. However, now, the TV cycles through the startup process over and over and over and over. Sometimes never turning on. Sometimes it takes 5 minutes to finally turn on. There will be a faint backlight and the sound of it turning on but then it turns off. Tries to turn itself on again. Nope. Repeat. Repeat. Repeat. The red indicator light on the TV just keeps flashing. I've tried troubleshooting. I've tried unplugging, holding the power button down, etc. Tried to see if there was an update however mysteriously, that option is now greyed out in settings. It has never been greyed out before and I've always had automatic updates on. There is ZERO way to fix this TV and of course it's outside of its warranty. I guess that's what I get for buying the more expensive model. Never again.

Review from Samsung US
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Nov 24, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Poor sound.

I've only had this for a few months now. The biggest problem is that the sound sounds muffled and I can't find any way to adjust the sound. So I bought a sound bar but I'm still having problems trying to figure this one out. I really need a tech to set it up.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Mar 17, 2024
Reviewer name: den
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No good

Does not conform with android tv beware

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Oct 13, 2023
Reviewer name: Fatwood
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good tv

Easy purchase and very nice curbside employee

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Mar 8, 2024
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

85" Samsung

Excellent buy. You cant go wrong with this one. Especially if you add sound bar.

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Apr 17, 2024
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Customer service A+

Love this television. Sam's Club is so easy to deal with

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