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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 211-220 of 671 reviews
Oct 5, 2022
Reviewer name: Charlie
3 out of 5 stars
3 out of 5 stars review

Perfect size for my apartment

[This review was collected as part of a promotion.] This is my second Samsung QLED 4K. Picture is slightly improved from the Q60A. Crisp picture and clean sound through the Samsung sound bar. I'm not a gamer, so this is a great television for me. I am NOT, however, a fan of the solar powered remote. It's been finicky since Day 1 either appearing to not be charged or requiring "re-pairing" to fully function. No charging cable was included with the Q60B so I had to purchase one separately. The batteries in the Q60A remote seemed to last a very long time so I'm not sure there's an overwhelming advantage to this model.

Review from Samsung US
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reply from Samsung Brand Ambassador

Charlie, I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the remote will not pair: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 15, 2022
Reviewer name: KojoB070
5 out of 5 stars
5 out of 5 stars review

I love my new wall

[This review was collected as part of a promotion.] I find myself glued to my 75" screen every night enjoying family time. The rich color, pronounced audio quality and the seemless titan operating system makes everything looks easy fun and beautiful. I wanted 85" but settled for thr 75 as it's was all they had at the time od purchase. Now I want my 85...

Review from Samsung US
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Oct 5, 2022
Reviewer name: Koikeeper
5 out of 5 stars
5 out of 5 stars review

Excellent Buy, Completely Satisfied

[This review was collected as part of a promotion.] Hooked up to cable via Sony AV receiver and Polk speakers. Really impressed with how it upgrades 720 and 1080 content, even old black/white movies. Colors pop and contrast greatly improved over old 82” edge lit model it replaced. Even though hooked up to surround sound system, don't use it unless watching recent movies as the internal speakers are quite good. Added bonus is the center stand (vs at the edges of the TV) allowed me to use existing console for such a large TV saving me hundreds.

Review from Samsung US
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Oct 5, 2022
Reviewer name: KYangFX
5 out of 5 stars
5 out of 5 stars review

Good Purchase

[This review was collected as part of a promotion.] Bought this TV to replace an well-loved plasma TV. New TV is lightweight enough that my husband and myself were able to re-mount the TV ourselves using the existing bracket. Remote control and menu is fairly intuitive so did not have any issues from the get-go. The native streaming apps works well/quickly thanks to larger internal memory. Good dark/black contrast and crisp display for high action movies (like Marvel). I did disable image smoothing and use direct ethernet connection to TV instead of WiFi to give the TV priority traffic. I did not do a complicated audio set up for my living room, only bought the Samsung sound bar and base speaker, everything works great together, it didn't take me hours to setup, and everyone is happy.

Review from Samsung US
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Aug 23, 2022
Reviewer name: BagOfDonuts
4 out of 5 stars
4 out of 5 stars review

Samsung Navigation Review

[This review was collected as part of a promotion.] I love using my Samsung TV to stream services. There are a lot of options and for the most part it is efficient but I do think navigation could be improved. The multiple applications and Samsung TV can take long to select, typing is odd with how fast it will zoom the key selection zips across the keyboard. A lot of times I'll accidentally select the wrong app, key, etc. because of this making it less efficient. This is something I've gotten used to so I can navigate it well but for others who use my TV they notice and comment so it reminds me of my first experiences with the TV. Besides that, the picture quality, sound quality, and physical appearance of the TV have been great. Set up was a breeze. I would rate 4 of 5 stars and would get another TV since I am used to it's navigation now.

Review from Samsung US
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Aug 23, 2022
Reviewer name: SamFan
5 out of 5 stars
5 out of 5 stars review

This TV has great Sound and Picture quality

[This review was collected as part of a promotion.] Great TV for a wide range of usages. This Samsung Q8 can produce deep and uniform dark scenes when viewed in a dark room. Local dimming is also decent at reducing blooming and producing bright highlights. Motion handling is great, and the response time is fast so motion is clear. It isn't perfect though, as the image loses accuracy when viewed at an angle and some dirty screen is visible, especially when watching sports. Have an amazing Sound system and didn't even bothered to buy a separate Sound bar.

Review from Samsung US
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Oct 6, 2022
Reviewer name: GamingNerd
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I ordered this tv for my new house and let me just say I am really impressed! The picture quality in this tv is amazing! And the speakers on this tv are the best speakers I have ever heard from a built in speaker. I also bought it for gaming and the 120Hz. I am very impressed by this tv and would definitely recommend it!

Review from Samsung US
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Oct 25, 2022
Reviewer name: KJASSAMSUNG
4 out of 5 stars
4 out of 5 stars review

Good picture. A few annoying flaws

[This review was collected as part of a promotion.] Nice picture, and my first smart tv so I like that in general. However a few functional problems keep me from giving it 5 stars. — the Netflix app simply doesn't load, I'd say at least 25% of the time. I have to reboot the entire tv just to get it to show up. This is a common and ongoing problem according to my online searches. — it takes way too many steps to switch audio output.

Review from Samsung US
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reply from Samsung Brand Ambassador

KJASSAMSUNG, We appreciate your feedback on the Netflix app not loading, and for optimal app performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 28, 2022
Reviewer name: Rickkb54
5 out of 5 stars
5 out of 5 stars review

Putting you in the actual action of it all

[This review was collected as part of a promotion.] This is such a marvelous TV for giving you that "totally real actual being there experience". Sometimes I feel I am looking out a window and seeing this scene as it is in real life. I get totally taken away to where all I see is that fantastic image in front of me and nothing else. Samsung makes the most awesome product and I wouldn't even think of looking anywhere else.

Review from Samsung US
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Oct 4, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Just Perfect

[This review was collected as part of a promotion.] The picture quality of this TV is amazing, I love the colors and the clarity of the image! My brother loves to play his video games in it and my home is the new spot for movie fridays! The sound of the tv is also great, that means you'll have the full experience when wathing it. Streaming options are enough but you can always connect another streaming device. The control remote comes in a perfect size. I would totally recommend!!!

Review from The Insiders
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