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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
795 ratings672 reviews
  1. 5 stars77% (614)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 221-230 of 672 reviews
Jan 29, 2023
Reviewer name: DReeder
3 out of 5 stars
3 out of 5 stars review

Not quite as impressed as I'd hoped

i purchased this model primarily due to the glowing reviews regarding the picture quality; particularly comments about the vivid color and depth. i almost returned it due to finding it in sale somewhere else byt decided it wasn't worth it. i was expecting to love the tv. while its good enough, the picture is not better than my older samsung led models (i've always preferred samsung).

Review from Samsung US
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reply from Samsung Brand Ambassador

DReeder, Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jul 27, 2022
Reviewer name: Itsflash2345
5 out of 5 stars
5 out of 5 stars review

Amazing picture and great refresh rate for gaming.

[This review was collected as part of a promotion.] Going from a 7 series 50 inch to this TV has been one of the best upgrades I could've done as the picture is amazing and it's just an amazing tv overall. I play an Xbox on this TV and the refresh rate and FPS are amazing. I couldn't ask for anything better.

Review from Samsung US
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Oct 7, 2022
Reviewer name: hcky21
5 out of 5 stars
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] The picture on this TV is great quality. Very clear and good in all types of light. A lot of great features included in the TV as well with the Smart TV app capabilities. I'm very happy with this TV.

Review from Samsung US
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Oct 30, 2022
Reviewer name: TVguru
4 out of 5 stars
4 out of 5 stars review

Best TV ever

[This review was collected as part of a promotion.] So for regular everyday viewing it provides exceptional picture and then when we watch movies and games it's even more exceptional this TV is by far the best knee I've seen on the market thumbs up all the way

Review from Samsung US
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Oct 6, 2022
Reviewer name: Yosi25th
5 out of 5 stars
5 out of 5 stars review

Loved my new tv!!

[This review was collected as part of a promotion.] This is the best tv that I have ever owned...The size and graphics its just amazing. The controller its solar which is so much more eco-friendly and Im one of those people who care about taking care of our Earth.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Charlie
3 out of 5 stars
3 out of 5 stars review

Perfect size for my apartment

[This review was collected as part of a promotion.] This is my second Samsung QLED 4K. Picture is slightly improved from the Q60A. Crisp picture and clean sound through the Samsung sound bar. I'm not a gamer, so this is a great television for me. I am NOT, however, a fan of the solar powered remote. It's been finicky since Day 1 either appearing to not be charged or requiring "re-pairing" to fully function. No charging cable was included with the Q60B so I had to purchase one separately. The batteries in the Q60A remote seemed to last a very long time so I'm not sure there's an overwhelming advantage to this model.

Review from Samsung US
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reply from Samsung Brand Ambassador

Charlie, I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the remote will not pair: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jul 22, 2022
Reviewer name: 10375689
5 out of 5 stars
5 out of 5 stars review

Awesome Picture and Sound

[This review was collected as part of a promotion.] My first television like this. I was skeptical at first to think that I would get the clarity and sound that was advertised. I was blown away by how awesome it really is. I love this television. I highly recommend.

Review from Samsung US
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Oct 27, 2022
Reviewer name: Happycustomerno1
5 out of 5 stars
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] Ok so I as well as my family have been thru so many tvs over the years and now we have found the home theater experience that everyone was racing about yet we couldn't understand what that was like. As time went on and cell phones came out just as I was turning 18 I thought it was the most amazing thing ever. Years later I decided to buy the newest Samsung Galaxy and have yet to look at another brand of phone ever again. So I thought if Samsung can deliver my phone so near to perfection I'm going to try a Samsung TV as well as convincing family and friends to join in the change and yes!! I was right Samsung was right on!! I swear I created a cult. In all the years we kept purchasing Samsung TVs as we continued to upgrade. We got the bigger version this time and are extremely satisfied movies like Jurassic Park/world, avatar..you know movies meant to watch in theater but we don't even go to movies anymore. We have movie night at home with our wonderful TV and none of those expensive fees. We now have 3 Samsung TVs as well as our 4 phones and I have a laptop too..so yep I'm proud to admit we are just that. I would like to thank Samsung innovators for creating new and great products. Keep up the amazing work. From audio to visual to having the option for wall installation or just old fashioned on the stand I love the ability to make that choice. You are what your competitors want to be. And you continue to up the bar. Thank you for changing our lives in entertainment.

Review from Samsung US
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Aug 23, 2022
Reviewer name: LASmoviegirl
5 out of 5 stars
5 out of 5 stars review

Perfect size and great picture

[This review was collected as part of a promotion.] I like the options to go directly to Prime channels and Samsung TV right on the remote control. There is a Netfix button also, but I don't have a Netfix account anymore. I enjoy getting Samsung TV and I've set up 2 favorites lists. I watch lots of movies and TV series on Prime and my Prime channels. I have over 100 DVDs, but there are so many viewing choices on Prime and Samsung TV, I hardly watch the DVDs. I need to replace a TV in my guest room, and want to get this same setup but with a smaller screen.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Inayat
5 out of 5 stars
5 out of 5 stars review

Crystal Clear picture

[This review was collected as part of a promotion.] This is our main TV in living room and the picture quality is amazing. it is used mainly to watch movies and stream online. Wireless connectivity works great. Sound is not perfect but OK. We are totally satisfied with its features, quality and big size.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529