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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
795 ratings672 reviews
  1. 5 stars77% (614)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 201-210 of 672 reviews
Oct 16, 2022
Reviewer name: Edward
5 out of 5 stars
5 out of 5 stars review

Great QLED TV

[This review was collected as part of a promotion.] TV simple to set up and a great picture! I really like the Quantum upscaling upscale to 4K pictures. I love HDR the colors are so vivid and the dark and light contrast is awesome. The Motion Xcelerator Helps cut down on blur. I really like this TV highly recommended.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Movie Theater Experience at Home

[This review was collected as part of a promotion.] I live and an apartment that had quite a bit of light on the tv during the day. The quality is good enough that you can still see the screen even in high light. You can easy switch light settings around though. Sound it great. I love that it will search all the apps you have when looking for a show and prompts you on the Home Screen for new releases in different apps. It's just much easier to navigate than the Roku I had before. Installation was easy. It also comes with a bunch of free cable channels which is awesome. I live alone and assembled it myself and then just needed some help lifting it up to the console table.

Review from Samsung US
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Aug 8, 2022
Reviewer name: ImplicitZen
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] I use my TV mainly for watching movies and twitch streams. My wife has poor vision so having a large tv with crystal clear picture and good color separation is very important to us. The Samsung Q80B fits the bill perfectly. One of my favorite features, are the intelligent picture and intelligent audio features. These calibrate the image and sound quality to great effect without my having to go in and do it manually.

Review from Samsung US
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Sep 13, 2023
Reviewer name: PaulpTN
5 out of 5 stars
5 out of 5 stars review

Another Great Samsung Product

[This review was collected as part of a promotion.] While I fear that my actual purchase was for a Q80B, the selections for the review were limited. Never the less, I wanted to say how absolutely pleased I have been with this purchase. The colors, clarity, brightness, sound, and style are unsurpassed for other TV's of this level. I have always enjoyed the home screen format and interface, and it is even better now. I, for one, find QLED superior to OLED, but that is just my opinion. Have no fear in buying a Samsung 4K or 8K large screen when you have the chance.

Review from Samsung US
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Oct 8, 2023
Reviewer name: Derek LD
4 out of 5 stars
4 out of 5 stars review

Review after 11 months

After 11 months, I'm still satisfied of my purchase! I will detail why I give 4 stars out of fives: PROS: - The delivery experience was great. - The quality of the product is excellent. - I love the 120Hz refresh rate and the gaming mode. - The Dolby Atmos sound is impressive. - The TV contoller is solar (so you don't need batteries) and it's efficient enough so that I never needed to use the USB-C to recharge it after almost a year. CONS: - Dark colors are not as good as I thought it would (I know it's not OLED, but still). - You get ads in the home screen, which is really disapointing for the price of the product. I didn't want an Amazon TV for that reason... In sum, I'm satisfied for what I've paid.

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Oct 5, 2022
Reviewer name: SamsungQLED
5 out of 5 stars
5 out of 5 stars review

Samsung QLED TVs Are Excellent

[This review was collected as part of a promotion.] We've been very happy with your 65" Samsung QLED. The TV is bright, has an exceptionally clear picture for all types of viewing and is easy to use. We've had great success with the reliability of all of our Samsung TVs.

Review from Samsung US
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Aug 23, 2022
Reviewer name: BagOfDonuts
4 out of 5 stars
4 out of 5 stars review

Samsung Navigation Review

[This review was collected as part of a promotion.] I love using my Samsung TV to stream services. There are a lot of options and for the most part it is efficient but I do think navigation could be improved. The multiple applications and Samsung TV can take long to select, typing is odd with how fast it will zoom the key selection zips across the keyboard. A lot of times I'll accidentally select the wrong app, key, etc. because of this making it less efficient. This is something I've gotten used to so I can navigate it well but for others who use my TV they notice and comment so it reminds me of my first experiences with the TV. Besides that, the picture quality, sound quality, and physical appearance of the TV have been great. Set up was a breeze. I would rate 4 of 5 stars and would get another TV since I am used to it's navigation now.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Koikeeper
5 out of 5 stars
5 out of 5 stars review

Excellent Buy, Completely Satisfied

[This review was collected as part of a promotion.] Hooked up to cable via Sony AV receiver and Polk speakers. Really impressed with how it upgrades 720 and 1080 content, even old black/white movies. Colors pop and contrast greatly improved over old 82” edge lit model it replaced. Even though hooked up to surround sound system, don't use it unless watching recent movies as the internal speakers are quite good. Added bonus is the center stand (vs at the edges of the TV) allowed me to use existing console for such a large TV saving me hundreds.

Review from Samsung US
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Oct 5, 2022
Reviewer name: LunaLoki2022
4 out of 5 stars
4 out of 5 stars review

Top notch tv but with a flaw

[This review was collected as part of a promotion.] I love this product. My only problem is that there are 4 dim purple lights on bottom center of screen. When picture is dark then you can see it and sometimes it distracts you. I would love to get a replacement but I don't like dealing with the hassle of phone calls and such. The TV is amazing though. Smart sound is very appreciative, especially when people get noisy or if wife is using vaccuum cleaner then the sound automatically adjusts so that i may hear it better. The Smart screen even adjusts lighting according to whether your room is well lit or very dark. Having all of my apps readily available with a simple push of a button is simply awesome. Great refresh rate, colors are supreme and crisp, no bleeding or blurring. While playing games it truly shines as well. Best TV i've had so far.

Review from Samsung US
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reply from Samsung Brand Ambassador

LunaLoki2022, While we appreciate your feedback regarding the screen abnormalities you’re seeing on your Q80B TV, this is not what we’d like to hear! Please do try this troubleshooting step, as this may improve your image: Running a Picture Test This will display a high-definition picture that you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Feb 24, 2023
Reviewer name: Blip
2 out of 5 stars
2 out of 5 stars review

Decent TV --- HORRIBLE REMOTE

The TV is amazing when you can get the remote to work. The remote tends to A) Not respond B) continuously scrolls without a button input. The PIP only works with a steam from another device can't stream 2 native TV apps. Picture is good sounds is good for TV speakers but honestly I have a sound bar connected, which has fair superior sound which is to be expected. Samsungs Customer Service to try to fix the remote issues is a joke.

Review from Samsung US
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reply from Samsung Brand Ambassador

Blip, We appreciate your thoughts on Multi View, and I'm sorry to hear that your remote is not working as expected. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. If updating didn't help, you may also want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the issue persists, please do try reaching out to us again to further assist. You can call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist