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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
795 ratings672 reviews
  1. 5 stars77% (614)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 171-180 of 672 reviews
Oct 26, 2022
Reviewer name: love2watchtv
4 out of 5 stars
4 out of 5 stars review

Samsung 85” tv

[This review was collected as part of a promotion.] I watch news, movies and sports, the screen is big and the color is very good but the volume of the tv is not loud enough. Not sure if it's a mechanical issue for this tv or it's normal for this type of tv.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

Love2watchtv, Thank you for sharing details of your Q80BD TV's sound quality. Your new TV features Intelligent Mode to optimize sound tailored to your environment, which includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

May 28, 2022
Reviewer name: Rickkb54
5 out of 5 stars
5 out of 5 stars review

Putting you in the actual action of it all

[This review was collected as part of a promotion.] This is such a marvelous TV for giving you that "totally real actual being there experience". Sometimes I feel I am looking out a window and seeing this scene as it is in real life. I get totally taken away to where all I see is that fantastic image in front of me and nothing else. Samsung makes the most awesome product and I wouldn't even think of looking anywhere else.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Oct 26, 2022
Reviewer name: Johnny
5 out of 5 stars
5 out of 5 stars review

Samsung Q60B QLED 4K Smart TV (2022)

[This review was collected as part of a promotion.] We mainly use my Samsung TV for streaming movies. The older Samsung we used for our main TV had a weak Wifi component and would buffer or load slow, but this Samsung TV works great. It is farther away from the router and it streams just fine. I usually hard wire my LAN cable to the TV's but I really do not need to with this TV. We enjoy the crisp vivid colors and the sound is good as well. Glad we purchased this model.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Oct 7, 2022
Reviewer name: Showme98
5 out of 5 stars
5 out of 5 stars review

Solid apartment tv

[This review was collected as part of a promotion.] This tv is perfect. Sleek, modern, wifi connectivity. I could pick it up myself and move it. No issue with setup. Pros: excellent tv for apartment spaces. Con: none come to mind Have owned it for approx 1 month.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Oct 5, 2022
Reviewer name: worked
5 out of 5 stars
5 out of 5 stars review

Quality Visual, Quality Audio

[This review was collected as part of a promotion.] This is our "go-to" in the living room. It's an open concept space with line of sight to the tv from the kitchen through to the living room. I hung this TV at standing eye height (68" for me) and it's perfect. The picture quality is outstanding, and have coupled this with the Samsung wireless surround sound speakers and Q80 sound bar. It's set to 7.1, with both TV speakers, all 3 soundbar speakers , the rear wireless speakers and of course the woofer. My only gripe is that it doesn't have more HDMI inputs, more than 2 is required with any decent set up. Fortunately I have a HDMI switcher attached and it solves the issues of going between the kids Nintendo Switch and Firestick.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Nov 27, 2022
Reviewer name: patthegreatcan
1 out of 5 stars
1 out of 5 stars review

stay away

my last 1 star review was not posted so I presumed that there's is a lot more negative review that they do not want to show to make it look better than actual is. System is slow, and lags, yet connected with my 1.5 gb internet speed. moving around options is slow. the finish is poor compare to older Samsung, where back panel is not uniformed and is exposing internal components in 1 of the corner. Online chat is useless

Review from Samsung Canada
Helpful?7925Z4IDQQZS13871700529
reply from Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 10, 2022
Reviewer name: AAronInBama
5 out of 5 stars
5 out of 5 stars review

A Superb Upgrade

[This review was collected as part of a promotion.] I use this model in my media room. Its main use is gaming but also heavily used for watching tv. I love the Samsung Tv features. I have a digital antenna installed in the attic for local channels and it seamlessly groups both the local antenna channels and the Samsung TV channels into the guide without having to change inputs. The slim profile make it a dream for mounting against the wall or having on a thin TV stand against the wall. The cable management system is build directly into the Tv frame. Overall I am loving this television, I'm not even sure if television is an appropriate description anymore. It's really more of an all in one media center. Oh, and one last thing, ambient mode. If you don't have or use this feature you definitely should look into it. It's great for when I just want some background sound for reading or listening to music on my home audio system. Plus the tv can do anything from looking like an awesome piece of art, update me on the current weather conditions or even be used interactively with the smart things application. It's no wonder Samsung stays on top of the television sales market. They think about what functionality consumers would want before we realize it.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Jul 20, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Very good picture Quality!

[This review was collected as part of a promotion.] Purchased 2 75" TV during a best buy sale. I never have to adjust anything from the picture settings of Samsung Q80B since it has a nice picture quality to begin with. The Samsung TV plus is also a nice addition to enjoy free TV channels.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Aug 10, 2022
Reviewer name: Jayjay
5 out of 5 stars
5 out of 5 stars review

Samsung Products

[This review was collected as part of a promotion.] Very happy with this purchase going froma55 to a 85 big difference but totally worth it. It goes great with the other Samsung products I have around the house.The picture quality is amazing especially with 4K

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
Oct 6, 2022
Reviewer name: Miketo
4 out of 5 stars
4 out of 5 stars review

Great TV very minor problems

[This review was collected as part of a promotion.] The tv over all is a solid tv .I do have some issues with the menu system .the tiezn system. I will get a stutters leggy motion while useing more often than I would like.it wouldn't deter me from getting another samsung tv just often has me checking to see if it is an update issue

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

Miketo, We appreciate you sharing your experience with Samsung's Q80B TV. If you're experiencing delays in remote response time or while navigating menus, settings, or apps, please make sure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If you're having issues with motion stutter, judder, or blur, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist