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Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV for
SAMSUNG 65” Class Q80D Series QLED Smart TV
4.6 out of 5 stars
stars479 ratings428 reviews
  1. 5 stars75% (359)
  2. 4 stars14% (68)
  3. 3 stars5% (24)
  4. 2 stars3% (13)
  5. 1 star3% (15)

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Showing 71-80 of 428 reviews
Apr 19, 2025
Saki
3 out of 5 stars review

Questionable purchase

The picture is great when seeing head on, but once you view from off center the image fades. I did not know this when I made the purchase. But biggest problem is periodically the sound will be muffled when I turn the tv on. This lasts until I unplug, wait a while and then plug back in. I thought it was the cable box, but it has been connected to three different boxes and same problem exists.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
reply from Samsung Specialist

Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). There are also several sound settings you can adjust to suit your personal preferences. • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound. • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-QS730D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience. To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. ~ Samsung Specialist

Aug 5, 2024
Hilla082
5 out of 5 stars review

Fantastic tv

[This review was collected as part of a promotion.] I love this tv, the picture quality is fantastic the sound quality is pretty good for tv speakers, connects to Bluetooth great. Although sometimes randomly disconnects from wifi. Never have received an update.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Jan 15, 2025
Vickie
5 out of 5 stars review

Samsung fixed what was wrong with the M4500

Rating this 5 out of 5 because overall I'm extremely happy. 1. I bought a phone (S24 Ultra = AWESOME) and was entered into a raffle I didn't know was happening. 2. This wasn't the only thing I won. 3. The newest, nicest tv I had owned was a Samsung 2020 Series 4 (M4500) and wasn't terribly impressed with it. Smart features were unsatisfactory. TV was very slow and bogged down with all kinds of bloatware. By the way, Samsung has recently updated their smart features on the M4500 and my opinion was slowly changing for the better just before this windfall. Aside from initial dissatisfaction with smart features on the M4500, screen glare was another complaint I had. The Q80D takes care of ALL my complaints. Fast, no bloatware, even Samsung TV+ is appealing some of the time. Picture is phenomenal, especially with AI customization and Intelligent mode. Enough ports for me in back that I don't need an adapter to add more. I was using Roku for everything streaming, I use it only for sound now. Sound quality on the Q80D could be better would be the only thing I could say about my new free TV. The only thing that is better than this TV is the smart gaming monitor that I also won. I have to say that's my new favorite.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Sep 24, 2024
Howardson2001
5 out of 5 stars review

This TV is gorgeous

[This review was collected as part of a promotion.] From picture clarity to sound quality and the TV intuitive function, the product is a complete package for what I am looking for in a TV. In addition, my kid also loves gaming feature that is now a part of the TV. Tumbs up to job well done, Samsung Team.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 30, 2024
CraigI
5 out of 5 stars review

Great performance and value

[This review was collected as part of a promotion.] I got the Q80D for my main living room TV. I can’t afford some of the more advanced versions. After a lot of research I found the Q80D a great balance of cost and performance. The picture is great and the features are awesome. I love all the smart features like app integration and the Samsung TV channels. I was able to combine the TV with a Samsung Soundbar to take advantage of the Q-Symphony which is amazing. I really love this setup.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 28, 2024
2legit2quit
5 out of 5 stars review

Great TV for the Price

[This review was collected as part of a promotion.] We bought this TV for the kids' loving room. We watch a lot of sports and movies and do some gaming on it. It has great picture quality. Sound quality is ok. We use a Samsung sound bar but do not like that the TV won't default to the sound bar and that you have to connect it every time you turn the TV on. We love the remote feature on our phones too. It was easy to hang up and set up for all our streaming services was easy too.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Nov 13, 2024
Dream2RV
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] We've had 5 other Samsung TV's over the years. They're always good, but this one is great! The colors are so vivid. The picture is so crisp, it's like you're actually there. We’re very pleased with the viewing angle, as well. It also talks to our Samsung phones intuitively. Great TV!

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 28, 2024
Mzembe
5 out of 5 stars review

Crystal clear viewing.

[This review was collected as part of a promotion.] I watch movies, shows and sports (soccer). I was unsure about the size I bought. I thought 65 inches would be too big but it turns out it is the perfect size. I used to go to the movies once a week but I haven't been to the movies since I got the TV. What's the point of paying when I can watch it at the comfort of my home and my spectacular TV?

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Sep 29, 2024
TechDad
5 out of 5 stars review

Samsung above all

[This review was collected as part of a promotion.] I love my samsung tvs. Movies, gaming, streaming..it does it all and looks great. Perfect picture. Never any dead pixels. Syncs to my other devices with no problems. I'll always choose samsung above other brands for my tech needs.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Apr 21, 2025
DWest9873
5 out of 5 stars review

Excellent bedroom TV

I have had this TV for about 6 months ago and I am completely satisfied with it. The on-time-to-menu selection-time is less than a second. The apps I use are available and easy to access. Picture clarity and viewing angles are great. Immensely better than the Samsung Crystal line. It costs more than the Crystal, but is worth it. Bluetooth remote is more convenient that a typical IR remote. My only real "constructive criticism" would be to have the pre-programmed buttons to be programmable. I'm not sure if the companies pay Samsung for that, but there are 3 rarely use and 2 of those, never.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163