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Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV for
SAMSUNG 65” Class Q80D Series QLED Smart TV
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4.6 out of 5 stars
stars
481 ratings430 reviews
  1. 5 stars75% (361)
  2. 4 stars14% (68)
  3. 3 stars5% (24)
  4. 2 stars3% (13)
  5. 1 star3% (15)

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Showing 21-30 of 430 reviews
Aug 28, 2025
very dissapointed
1 out of 5 stars review

Run away from all Samsung

Stay away from this TV, and Samsung period. The warranty is not worth the paper it is printed on. I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this TV. Samsung's response is "just wait". We bought 4 of these in our family. 3 of 4 have needed to be repaired and 2 have required multiple repairs. As someone who was all Samsung (TV, surround, washer, dryer, refrigerator) and completely invested in the Smart Things connectivity, I regret purchasing all of them.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Nov 21, 2025
KIMBERLY
1 out of 5 stars review

Nice while it lasted

Purchased 9 months ago and quit working yesterday. The TV was beautiful when it was working, I hope I just got a lemon. I ordered online and had it delivered. The delivery guy was alone and really struggled to get it out of the truck. I had to close my eyes a couple times as I watched him, but it still worked when I plugged it in. It was installed by professionals and worked nicely for 7 months. For the last two months, it started turning on by itself every few days. Then yesterday it quit all together. I'm the only one who watches this tv so it hasn't been overused. I've taken a smaller tv from another room and plugged it in with the same accessories to make sure it wasn't something else causing the problem, sadly it seems to be the TV. I will be returning.

Helpful?1ZLF1H7ZTY7Y13870609163
Oct 7, 2025
jokersmith
2 out of 5 stars review

Terrible rendering and contrast

I have been so disappointed with this TV. I am glad that I purchased the VIP warranty. Had to replace the main panel twice already in less then a year. It still has a difficult time rendering dark shadows. Watching darker shows like Wednesday or Black Rabbit is nearly impossible.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
reply from Samsung Specialist

jokersmith, We appreciate your input on the picture quality of Samsung's Q80D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Dec 8, 2024
Happy shopper
5 out of 5 stars review

Verified Purchase

Samsung TV

Great buy on a Samsung tv. Very happy with picture quality.

Helpful?1ZLF1H7ZTY7Y13870609163
Sep 17, 2024
Just me
5 out of 5 stars review

Verified Purchase

Great tv

Mom can see her football scores now

Helpful?1ZLF1H7ZTY7Y13870609163
Sep 24, 2024
Jim
5 out of 5 stars review

Verified Purchase

Great tv

Great tv. I highly recommend.

Helpful?1ZLF1H7ZTY7Y13870609163
Oct 15, 2024
T Huber
4 out of 5 stars review

Verified Purchase

Please look at this

For a smart TV I still had to use a Firestick to get the most popular apps

Helpful?1ZLF1H7ZTY7Y13870609163
Oct 19, 2024
Rudy
1 out of 5 stars review

Verified Purchase

Screen broke

Screen was shattered when I received it

Helpful?1ZLF1H7ZTY7Y13870609163
reply from Samsung

Rudy,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Oct 9, 2024
William
5 out of 5 stars review

Verified Purchase

65" SamsungTV

Excellent TV! All football games are perfect

Helpful?1ZLF1H7ZTY7Y13870609163
Sep 29, 2024
David K
5 out of 5 stars review

Verified Purchase

You’ll love it

Great looking tv and picture ! Sam’s club best price good deal

Helpful?1ZLF1H7ZTY7Y13870609163